Exterior

Reviews of La Quinta Inn & Suites by Wyndham Edmond

2.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1005 reviews" "
Rating 8 - Good. 307 out of 1005 reviews" "
Rating 6 - Okay. 149 out of 1005 reviews" "
Rating 4 - Poor. 111 out of 1005 reviews" "
Rating 2 - Terrible. 77 out of 1005 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Crystal

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Could hear cars driving on interstate from room, ice machine right outside bedroom making noise all night, very firm bed, does not have a black out curtain or really any curtain, just a screen that lets in a lot of light. Elevator could be cleaner, carpet dirty. Last day the elevator was broke so we had to carry all our luggage down 4 flights. Room was very clean. Heat and AC worked great. Looks like there have been recent renovations to the rooms. Nice small breakfast to grab a bite to eat in the morning. Housekeeping kept up with the cleaning and refreshing towels/toiletries.
Stayed 5 nights in Apr 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Would recommend to anyone.
Stayed 2 nights in Apr 2024

4/10 Poor

Tanya McKinney

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was filthy, hot tub was cold and wouldn’t heat up, the hotel needs to undergo some serious maintenance and renovations as walls and ceilings were crumbly, ceiling tiles had holes, also our room was dirty. From the outside everything looked clean and up kept, breakfast was okay, staff was friendly.
Stayed 1 night in Jan 2024
Response from GM on Apr 9, 2024
We do apologize that you did not enjoy your stay. Our property doesn't have a hot tub, and I looked into the room you stayed in and also the hallway leading up to it and did not find any of the issues you mentioned in your comments.

6/10 Okay

Joseph

Traveled with family
The guy that works in the evening is amazing. The manager is okay but is preoccupied with what seems like her friends that are there. The other lady who works during the day and brings her child to work is very hateful. I got to the hotel, went in to check in, I am standing in front of her she looks up and say word for word “what do you need” I told her I was there to check in she told me I was going to have to hold on. She is having a bad day okay. The next day my husband went down there to get toilet paper and he said she was rude to him and he never complains. It was breakfast time and the lobby was full Of people and he could have taken down the roll of toilet paper we had just unwrapped that was covered in blue cleaner and mold but he didn’t. This is also the only Laquita that does serve some time of meat with their breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Misael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Sparrow

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast Tub very slick, put a towel under footing Thermostat for air unit is on opposite room wall Very nice stay
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff and comfortable room and delicious breakfast
Stayed 1 night in Mar 2024

2/10 Terrible

Erica

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found BEDBUGS and had to move to another hotel. Stay away from this property bed sheets were dirty with blood stains lipstick marks scratches on the wall bathroom was dirty stay away from this hotel. The staff was not great the front desk was very rude when we checked in and also rude when we reported the bed bugs.

10/10 Excellent

Gabrielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly!
Stayed 2 nights in Mar 2024

6/10 Okay

Thu

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Towels smell bad, i had a bad allergy runny nose the whole time im staying.
Stayed 2 nights in Mar 2024

6/10 Okay

Bridgett

Traveled with family
Disliked: Cleanliness, amenities
Checkin easy, breakfast was good (egg, sausage, waffle, oatmeal, cereal, yogurt, bagels & bread choices available along with OJ, coffee, tea, water) The Room itself appeared clean, however the ceiling had water damage in our room on 4th floor (roof leak possibly), indoor pool was not clean, elevator somewhat slow, stairway unclean it was carpeted and needed vacuuming & trashed picked up. One of the bed had stains on the bed sheets,
Stayed 1 night in Mar 2024

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was very noisy. The heater/AC would not turn off and the refrigerator made a high pitched noise all night.
Stayed 1 night in Mar 2024

2/10 Terrible

Jackie

Stayed 1 night in Mar 2024

6/10 Okay

Christopher

Liked: Cleanliness
A safe clean room with a nice, modern touch, but with minor things needed. The A/C unit wasn’t fully attached, with some daylight showing through. It also seemed to struggle to kick on throughout the night. Not a major issue, but will need some maintenance. The room didn’t have hand soap and the tv remote didn’t work, but the front desk squared it away with no trouble.
Stayed 1 night in Mar 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful in getting a Handicap room
Stayed 1 night in Mar 2024

10/10 Excellent

jody

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The only negative comment...loud,as it is near the expressway. Too light in the room until I figured out the blinds..directions would have been useful. very friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything you exeoct of a La Quinta hotel. Loced it
Stayed 1 night in Mar 2024

4/10 Poor

Steve

Liked: Property conditions & facilities
Did not care for the breakfast because it did not serve any type of meat as they had before.
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well Light parking lot
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Quiet room.
Stayed 1 night in Feb 2024

8/10 Good

Marcella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Hall and elevator need cleaning and minor updates
Stayed 1 night in Feb 2024

6/10 Okay

Janeen, Cedar Rapids

Disliked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Larissa Pearl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe.
Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice an quiet stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location for us, and there were numerous dining options close by. Hotel was clean and well cared for
Stayed 1 night in Jan 2024

4/10 Poor

Gary

Liked: Cleanliness
Disliked: Amenities
A mixed bag - Positive: impressive mattresses, clean no-carpet floors, staff made an extra effort to recover something we left in the room. Negative - the heating / cooling wasn't working at all; confusion about the pre-paid while checking in; road noise. Will look for other options next time.
Stayed 1 night in Feb 2024
Response from GM on Feb 7, 2024
We do sincerely apologize, for the heating and cooling in your room. Please rest assured that we are taking appropriate measures the issue. I noticed that the room was charged to the card that was pre-paid. We do require a credit card for incidentals when the room is pre-paid. I do hope you will give us another chance when your plans bring you back to Edmond, Ok

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gona, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Brenden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good some. Window shade was missing this time in room 213… but kids had good time I’m pool
Stayed 1 night in Dec 2023

6/10 Okay

Shane

Liked: Property conditions & facilities
I dont have pets, so this place was just a littledirty for us. If I had a pet I would give it 4 stars as I would expect it to have pet odor.
Stayed 1 night in Dec 2023

6/10 Okay

Kenneth

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Good bed. Breakfast decent, no meats which surprised me. But overall a nice place.
Stayed 1 night in Dec 2023

10/10 Excellent

GREG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Michael, Kansas City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

William

Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well detailed as far as paint and floor finishes go Clerk was very helpful upon checkin
Stayed 1 night in Dec 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Traveled with family
Great value, nice area. Size is a luxury all it’s own, and the rooms are ample. Actually like that rooms are not carpeted, as it seems more sanitary.
Stayed 4 nights in Dec 2023

8/10 Good

jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay with cooperative staff
Stayed 1 night in Dec 2023

8/10 Good

janet

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed some work as evident by a broken ice machine, a bad safety outlet in the bathroom snd a fan running in electric room off the lobby. Breakfast was a serious downer with very limited choice and even ran out of those before I left. Will say the place was clean and the staff friendly.
Stayed 5 nights in Dec 2023

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Lisa

Traveled with family
Coffeemaker and ice bucket were stored in the bathroom
Stayed 2 nights in Nov 2023

4/10 Poor

Debbie

Disliked: Staff & service
It was 33 degrees outside when I checked in. The heat in my room was completely turned off. The room was freezing cold. An hour later it’s still freezing cold even with the heat turned to high. There is only a roller shade on the window which allows all of the outside lights to shine straight into the room so I could not sleep. And people outside can see straight into the room - absolutely no privacy.
Stayed 1 night in Nov 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facility
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Stayed 3 days
Stayed 3 nights in Nov 2023

10/10 Excellent

Peiran

Stayed 1 night in Nov 2023

6/10 Okay

Abigail

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Sherri

Stayed 1 night in Nov 2023