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Reviews of Motel 6 Oklahoma City, OK - Fairgrounds West

2.5 out of 5
Motel 6 Oklahoma City, OK - Fairgrounds West
4200 W Interstate 40, Oklahoma City, OK

Reviews

5.8
Rating 10 - Excellent. 47 out of 172 reviews" "
Rating 8 - Good. 24 out of 172 reviews" "
Rating 6 - Okay. 18 out of 172 reviews" "
Rating 4 - Poor. 27 out of 172 reviews" "
Rating 2 - Terrible. 56 out of 172 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Stacee, Oklahoma City

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities
I have stayed at this hotel several times, and since Motel 6 took over, it has become a terrible place to stay. The staff is rude and does not care about the customer at all. It's all about the money for them. To extend your stay, you have to check in thru them. If you extend your stay thru a third party like Expedia, they make you pay 20.00 for early check in or you have to check out at 11 and come back at 3. But if you pay directly to them and pay a higher fee, then you don't have to pay the 20. It's a liar lose situation. The noise outside of the rooms is crazy ridiculous. Screaming and hollering all of the time. The last day we stayed there, I was at the hospital and called them and asked them if I could have an extra hour to get back to pay them and they told me no, that if I didn't want to check out, I had to be there by 1130 in order to pay or would lose my deposit. There was mold all over the bathtub, holes in the walls, and the toilet barely worked. For the price of this hotel I definitely expected more. And they advertise breakfast on the website, but there is no breakfast. Very disappointed in this place since Motel 6 took over.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Stacee,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

4/10 Poor

Donald

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
Too many unsavory residents
Stayed 1 night in Apr 2024
Response from GM on Apr 11, 2024
I am sorry for inconvenience we are motel 6 committed to guest safty and have 24 hour security patrol for extra protection for our guest

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities
The toilet was stopped up from the time i arrived. There was holes in the bathroom door. Had bugs crawling on me in the middle of the night.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Gary,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

kouami

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found bed bug in the bed and staff didn't seem worried a bit about it. toilet is not flushing and shower water is not draining well. very bad experience
Stayed 1 night in Mar 2024
Response from GM on Mar 17, 2024
I am so sorry for inconvenience you had we at motel 6 committed to great guest service and will look in to your stay

2/10 Terrible

Alisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty and run down. Gave me a smoking room when I requested non so we had to move and the new room smelled like skunk. Never again!
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Alisha,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itf f hg
Stayed 1 night in Feb 2024
Response from GM on Feb 19, 2024
Thank you so much for your Honest review.

6/10 Okay

Fatima

Liked: Cleanliness
The heater doesn't work well.
Stayed 1 night in Jan 2024
Response from Gm on Jan 19, 2024
Hi I am so sorry we are at motel 6 very committed to our guest service we have located your reservation and upon check no issue with heater but it was that time unusually cold so it just took longer than longer to heat the room up .

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
the room was very cold and it took a long time to warm up after we turned on the heat. it would be very nice to have someone turn on the heat prior to renting the room
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 16, 2024
Hi Charles, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 Okay

Angela

Stayed 1 night in Dec 2023
Response from GM on Jan 4, 2024
Thank you so much for your feed back we appreciate your business pls come stay with us when you in town

4/10 Poor

April

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gm on Dec 20, 2023
Thank you for your review we at Motel 6 Fairgrounds West committed to to give best guest experience please come and check us out when your next visit and we make sure to have lot better experience

4/10 Poor

Calvin

Stayed 1 night in Dec 2023
Response from Gm on Dec 20, 2023
Thank you for your review we at Motel 6 Fairgrounds West committed to to give best guest experience please come and check us out when your next visit and we make sure to have lot better experience

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, room comfort
Me & lil dog
The room was nice & clean. It was quiet & peaceful. Even my dog was comfortable.
Stayed 2 nights in Dec 2023
Response from Gm on Dec 14, 2023
That’s so nice of you and absolutely we love your well behaved pets .

10/10 Excellent

Jasper

Liked: Cleanliness, room comfort
It was a pleasant stay. The employees were helpful. The room was clean. It was quiet and restful experience.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Dec 12, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Roach motel
Bugs crawling all around the room 😌 NASTY (Told front desk and they told me they just took out carpet and put flooring in)
Stayed 1 night in Nov 2023
Response from GM on Dec 1, 2023
I am so sorry about , we just removed very old carpet and some room we had issue we have notified our pest control to come spray . I thank you letting me know but give us chance because we have done all for betterment.

6/10 Okay

Merle

Stayed 1 night in Nov 2023
Response from GM on Dec 20, 2023
Thank you for your review we at Motel 6 Fairgrounds West committed to to give best guest experience please come and check us out when your next visit and we make sure to have lot better experience

2/10 Terrible

Merle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is rude
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
I am so sorry I will definitely look into this . Guest service is our up most priority .

2/10 Terrible

Clarennce

Business traveler
Disliked: Staff & service
He was unable to stay because he didn't have my ID, even though it was paid with his card. He was tried and aggravated with the services and left. Therefore, our need did not get met.
Stayed 1 night in Nov 2023
Response from GM on Nov 21, 2023
I m so sorry but to rent room in any motel I d is required. At any motel

8/10 Good

Marsha

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Moving stay over
Check-in was very speedy. Room was a little worn, but comfortable.
Stayed 1 night in Nov 2023
Response from GM on Nov 21, 2023
Thank you and I am so glad you enjoy your stay . We are working on remodeling as you seen new flooring and light done .

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6
Staff was helpful and courteous. The rooms are clean clean. The rooms were clean. I enjoyed my day.
Stayed 2 nights in Nov 2023
Response from Gm on Nov 17, 2023
Thank you so much I am so glad you had perfect stay please come stay with us when you in town again

10/10 Excellent

REKEISHA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay
it was very nice
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Traveler,Thank you for the excellent rating!! Maz K.#Team6

4/10 Poor

Nicholas

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from Gm on Nov 17, 2023
IAm so sorry please let us know what we can do to have perfect stay for our guest . Thank you for staying pls come give us chance to serve you again

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Traveler
The people at this Motel 6 should train employees at ALL the motels across America, they are that courteous and professional!!!!!
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 8, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jermey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Nov 28, 2023
Thank you so much . We at Motel 6 always work hard for guest satisfaction and your review you great encouragement.

6/10 Okay

Mark

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff excellent and responsible to issues.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Gm on Nov 17, 2023
I am glad your review and you had perfect stay please come stay with us when you in town again

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Gm on Nov 17, 2023
Thank you for your review please let me know what we can do to make your stay perfect.

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Gm on Nov 17, 2023
Thank you and sorry you had less than perfect stay , please let me know what best we can do to make your stay more comfortable.

2/10 Terrible

Connie

Upon entering room we saw cockroaches everywhere…….we left
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 18, 2023
Hi Connie, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Dawn

Liked: Staff & service
Owner and staff were very friendly and attentive to the needs that came up. Overall decent place for the cost of the room. Hotel is a work in process so they are still working in improvements from previous owners. Quiet place to stay but surrounding area has lots of homeless hanging around.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 7, 2023
Hi Dawn, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

hemant

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it’s Motel 6 don’t come expecting High brand but well worth it
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 7, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled bad and bathroom was moldy. Laundry machines didnt work (wasted alot of time with that). Laundry room had bugs.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 7, 2023
Hi Matthew, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a non smoking room, verified I wanted a non smoking room with front desk, but still given a smoking room. Also scared to touch anything, it was all incredibly dirty. And found bugs scurrying across the floor.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 7, 2023
Hi Traveler, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 Poor

Angela

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Gm on Nov 17, 2023
Thank you and sorry your stay was less than perfect, please co operate with me to what in our capacity to make it better for you .

2/10 Terrible

Tessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches rude employees nasty rooms they dont mop they force u to pay for service animals even tho they say the are exempted nasty sheets and towels just a horrible place all around if i could show the pictures i would
Stayed 13 nights in Sep 2023
Response from GM on Sep 24, 2023
Thank you for you feed back .

4/10 Poor

Roger

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
BUGGY
The bed was hard as a rock and had to sleep with light on the keep bugs from crawling all over the bed. It was late at night so to tired and to late to get another room. I mentioned the problem to clerk upon checking out and she acted like she didn't care and that having roaches running all over the place was the norm.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 26, 2023
Hi Roger, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Kaur J.#Team6

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 26, 2023
Hi April, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent for the price point. The building is definitely old and could use some updating. But the room was clean enough and there were no weird smells (as "non-smoking" rooms don't always stay that way at some places). Close to places to eat. My only suggestion would be more trash cans outside since at least one was overflowing.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 26, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Poor

Raquel

Stayed 2 nights in Sep 2023

6/10 Okay

Dahnna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserved handicap room with king size bed handheld shower aircondi
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 26, 2023
Hi Dahna, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Angella

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Check in
The stay overall was good. Checking in was horrible! The niece I’m assuming she was younger, didn’t know what she was doing! Took almost a hour to get checked it was ridiculous.
Stayed 1 night in Sep 2023
Response from GM on Sep 6, 2023
I am so sorry , she is in training this first day I had work alone she was kinda a scare but I see you had good stay . Thank you for your review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed as i walked in p
Stayed 1 night in Sep 2023
Response from GM on Sep 4, 2023
I am so sorry but if you will let us know what we can do to serve your u better.

10/10 Excellent

Angella

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on Aug 31, 2023
I am so glad you enjoyed your stay at our facility . Please come stay with us when you in town .

2/10 Terrible

Dirk

Stayed 1 night in Jul 2023
Response from GM on Aug 21, 2023
i am so sorry for your stay was not as pleasant you wanted to but we are committed here at motel 6 for best possible guest service please check with us we are remodeling and you will see big different in our rooms

2/10 Terrible

Maconya

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches everywhere, stayed two days had to use the same towels asked for more didn’t get them. Pool was closed.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 27, 2023
Hi Maconya,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2023
Response from GM on Aug 21, 2023
Thank you for your sharing your experience.

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Totally Satisfied
This is by-far the BEST Motel 6 that i have ever stayed at, and i have stayed at a bunch over the past 40yrs!!!!! PLUS it is really convenient to Downtown; Outlet Mall shopping; Stockyards; Fairgrounds; Bricktown and the PayCom Center!!!!!
Stayed 7 nights in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Scott,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Alexis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty place.
This place is nasty. Mold on walls broken cabinets couldnt even sleep checked out way early. AC wouldnt get real cold. The whole place is old. Smells horrible couldnt sleep but maybe an hour.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Alexis,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Shawna

Business traveler, Traveled with partner
Room was stinky and there was roaches crawling around. And the front deck clerk was rude and hateful .
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Shawna,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Owner and staff were exceptionally welcoming. They met all our needs, especially in light of the oncoming Tornado in the area.
Stayed 1 night in May 2023
Response from Brand Experience Team on Jul 18, 2023
Hey Lawrence, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

4/10 Poor

Martha

Disliked: Cleanliness
Close to fairgrounds
Stayed 5 nights in Jun 2023
Response from Brand Experience Team on Jul 13, 2023
Hi Martha,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6