Reception

Reviews of Studio Inn Extended Stay Oklahoma City Airport by OYO

2.5 out of 5
Studio Inn Extended Stay Oklahoma City Airport by OYO
4601 SW 3rd Street, Oklahoma City, OK

Reviews

6.4
Rating 10 - Excellent. 78 out of 367 reviews" "
Rating 8 - Good. 100 out of 367 reviews" "
Rating 6 - Okay. 62 out of 367 reviews" "
Rating 4 - Poor. 41 out of 367 reviews" "
Rating 2 - Terrible. 86 out of 367 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Landry

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Not a great stay and missing essentials like toilet paper and hand soap.
Stayed 1 night in Mar 2024

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone staying at that place was a dealing drugs. Unsafe and noisy. Nothing but trashy people.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Meh
Overall it was a 'meh' experience, there were bugs but not to the point of worrying about when they will crawl out, and the discount was rendered moot with an on site non refunded deposit, I did receive a call asking If I would be extending my stay after I checked out.
Stayed 1 night in Jan 2024

4/10 Poor

Brooke

Disliked: Staff & service, amenities
Property is basic. No toilet paper in the unit- had to go to the front desk because they won't bring it to you. Staff is not helpful.
Stayed 2 nights in Dec 2023

2/10 Terrible

AmanIda

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Absolutely terrible service they sold my reservation out from under me and i had to go to another hotel complete joke of a hotel ran by Absolute clowns
Stayed 1 night in Dec 2023

4/10 Poor

Gregory

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to home
Stayed 1 night in Nov 2023

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing much
Stayed 1 night in Nov 2023

2/10 Terrible

Kent

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Mariah

Stayed 1 night in Nov 2023

2/10 Terrible

Jeremiah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just awful. This place should be shut down. Bed bugs, roaches, mice, no working tv, toilet backed up, no toilet paper, no towels, no shower curtain, dirty sheets, old dry blood on walls, smells awful. When we let the front desk know about problems so we could be moved to a cleaner room they said we had to wait till check out time the next day so we waited and when that time came they told us we had to leave that they rented the room we were in out and that there were no other rooms available even tho i had already booked a new room for that day online, so I had a reservation. When I asked the old lady at the front why they would allow people to book and pay for rooms online if there were no rooms available she blamed it on the "homeless alliance" saying that they came in and booked all of their available rooms and that she was told by the owner that any one who paid daily was to be kicked out so they could use those rooms as well because it was more money for them. We are homeless that's why we stay in a hotel if we can make enough money for one day by day. It's hard enough to make what we needed for this place, it is the cheapest with lowest deposit required.. Then to be told we can't stay in the room we booked and paid for because of an organization that's suppose to help the homeless... We ended up having to sleep in the cold, outside because we didn't have enough money for anywhere else. The irony.
Stayed 2 nights in Nov 2023
Response from Joel on Jan 22, 2024
Hi, Jeremiah! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel

2/10 Terrible

Jeremiah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shower curtain No toilet paper No towels TV broken light fixtures broken!! Bed Bugs!! Roaches. Kicked us out b/c we wanted a cleaner room. We showed them the bed bugs and they offered a can of bug spray
Stayed 2 nights in Nov 2023
Response from Barbara on Jan 22, 2024
Hi, Jeremiah! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

2/10 Terrible

Jaliyla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Joey on Jan 22, 2024
Hi, Jaliyla! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked my reservation for a week stay and rode the Greyhound bus from Dallas, TX to Oklahoma City, Ok and rode the Embark bus to the hotel. I got to the hotel to check in for my reservation and they told me they could not accommodate my reservation because their computers were down and they did not have my reservation. They continued to say that they had no rooms available either. I was devastated. It was a horrible experience.
Stayed 7 nights in Nov 2023
Response from Joey on Jan 22, 2024
We are sorry for the inconvenience, Julie! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Located in a bad part of town. Did not feel safe due to transients hanging out on property. found hypodermic needles in parking lot. non-smoking room smelled like smoke. roaches. was charged for "stolen TV" after we left. STAY AWAY FROM THIS PLACE
Stayed 1 night in Jul 2021
Response from Brand Experience Team on Mar 3, 2022
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nothing. It was good.
Stayed 1 night in Jul 2021
Response from Nancy Y. on Jul 14, 2021
Thank you for the wonderful rating!! Nancy Y. #Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2021

10/10 Excellent

Khalil

Stayed 2 nights in Jun 2021
Response from Nancy Y. on Jul 14, 2021
Thank you for the perfect rating!! Nancy Y. #Team6

4/10 Poor

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The room was not clean and one of the beds was not made and it was not refrigerator microwave when I first got in the room and matter of fact before swim bag signed us to was already unlocked so they had to give us another room very very unsatisfied
Stayed 1 night in May 2021
Response from Nancy Y. on Jul 14, 2021
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it i will be back
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager awesome
Stayed 1 night in Apr 2021

10/10 Excellent

Stormy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experiance was great room service was on point. An everyone was really nice. The room was in wonderful condition.
Stayed 2 nights in Mar 2021
Response from Front Desk Manager on Apr 22, 2021
Thank you very much for staying with us. Hope you come again.

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Amazing Stay!!
Customer service was amazing!
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
😑😑😑
I never actually got to stay at the hotel because I did not have the $100 requested of me for these surprise booking fee. Which everyone keeps playing fingers at you so thanks hotels.com I had a great vaycay.
Stayed 1 night in Dec 2020

6/10 Okay

Shatara

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2021

8/10 Good

philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Business traveler
Liked: Amenities, property conditions & facilities
Outside run down. Room was clean and quiet no carpet which I really liked. Front desk man was not friendly or efficient.
Stayed 3 nights in Dec 2020

4/10 Poor

Tami

Traveled with group
Disliked: Cleanliness
Won't ever stay here and WON'T recommend any one
Worst experience EVER.bwhen it came time to check out I was going to pay with cash instead of checking out and keep the room but I was not even 15 mins late and they called the cops on me for nothing
Stayed 2 nights in Dec 2020

2/10 Terrible

Walter

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Motel
Upon arrival, the headache began. The Hotels.com site had not paid this property for my booking even though I had the confirmation number. It was impossible to understand the guy at the window. I spent an additional 45 minutes texting with a person at Hotels.com ti finally correct the issues. After I get the key and park close to my room I gather my things and headed to the room. First impression, the room looked clean and in order. Unfortunately as I explored further the floor was uneven and had bulges both on the floor and ceiling. The lighting was very dim and gave me a sad feeling. The shower was full of hair and cigarette ashes. Worst of all little by little roaches started coming out. I was exhausted frustrated and just wanted to sleep, so i quickly showered and went to bed. In the morning there were roaches everywhere. UGH!.... I quickly gathered my things and left. Not a clean and sanitary place.
Stayed 1 night in Dec 2020

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/10 Terrible

Mersadies

Stayed 1 night in Dec 2020

2/10 Terrible

Preston

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Brand Experience Team on Dec 9, 2020
Greetings Preston, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Denise L. #Team6

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Brand Experience Team on Dec 2, 2020
Greetings Billy, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2020
Response from Brand Experience Team on Dec 9, 2020
Greetings Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Denise L. #Team6

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2020
Response from Brand Experience Team on Dec 2, 2020
Greetings Stephanie, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again. Denise L. #Team6

6/10 Okay

Jamie

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Needs cleaning
Check-in was very easy and agreeable, the rooms are nice but not as clean as you would expect with a deadly virus going around.The woman at checkout was very rude and tried to keep my deposit because i offered to stay and help out by cleaning the floors. I found out there are only 2 housekeepers until peak season and there are a lot of units here
Stayed 2 nights in Oct 2020
Response from Brand Experience Team on Oct 14, 2020
Greetings Jamie, On behalf of Motel 6/Studio 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor cleanliness very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Denise L. #Team6

2/10 Terrible

RebeccaPhillips, woodward Oklahoma

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches. And dirty !!!!! Needs cleaned better, had to ask for a remote for the tv. Wow !!! We will not be back to this location ever. It was terrible!!! Need to fire a few housekeepers in my opinion. I want a full refund now !!!
Stayed 1 night in Oct 2020

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Shawn

Disliked: Staff & service
# never again
Staff very hateful and condescending
Stayed 1 night in Sep 2020
Response from Brand Experience Team on Oct 14, 2020
Greetings Shawn, On behalf of Motel 6/Studio 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor cleanliness very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Denise L. #Team6

2/10 Terrible

Dennis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like stuidio 666!!!!!! Don’t stay!!!!
Ok checked in at 1am and was given a room, went to room and was already occupied the couple in there looked terrified as was I. Went back was given second room, both were upstairs and walking to them was harassed by someone outside drinking a 40oz. The second room smelled like pee and the tv would not work. Walked back to front desk asked for a first floor room that didn’t smell and tv worked that wasn’t occupied. And gave me a room literally right next to office. At 430 am the fire alarm went off I grabbed what I could and walked outside to my car and waited. After 20 min no fire truck no manager nothing came. I went back in and went back to sleep as the alarm had stopped. I do not recommend this place not a good hotel.
Stayed 1 night in Sep 2020
Response from Brand Experience Team on Oct 14, 2020
Greetings Dennis, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience Denise L. #Team6

8/10 Good

Nadea

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a nice room as far as looks but it was roaches dishes missing no hotel cleaning except 1 time its drug heads everywhere the parking lot is horrible needs to be fixed and housekeeping cant understand you and leaves if you ask them for towels or anything
Stayed 4 nights in Aug 2020
Response from Nancy Y. on Sep 10, 2020
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Nancy Y. #Team6

6/10 Okay

Denise

Business traveler
Liked: Staff & service
Great location and room but property was a mess and very run down.
Stayed 1 night in Aug 2020
Response from Nancy Y. on Sep 10, 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

2/10 Terrible

Amber

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Nancy Y. on Sep 10, 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

8/10 Good

Brittany

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Nancy Y. on Sep 10, 2020
Thank you for positively rating your stay!! Nancy Y. #Team6

6/10 Okay

Iva

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2020
Response from Nancy Y. on Sep 10, 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

8/10 Good

Don, Oklahoma City

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is a little bit difficult through but other than that, any complaints I might have had, were promptly resolved by the amazing front desk staff.
Stayed 1 night in Dec 2018
Response from Nancy Y. on Sep 10, 2020
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y. #Team6

4/10 Poor

danielle

Disliked: Cleanliness, property conditions & facilities, room comfort
Joe's Apartment
I don't usually leave reviews, but this room was infested with bugs. Not just one or two... I saw about a dozen roaches... it was REALLY gross. :| Also, this is not a nice area. There were people loitering about and sleeping outside the entrance to the hotel across the road, just a few feet from my room. It's a cheap room, so if you don't mind these things then it may be a good option for you. But I didn't feel safe here. Lastly, I couldn't even lock my door properly. The deadbolt had been kicked out of the door frame, and the lock underneath the door handle didn't properly line up with the frame, only adding to my sense of insecurity...
Stayed 1 night in Jul 2020
Response from Nancy Y. on Sep 10, 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

2/10 Terrible

Stephany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches in my bed
Our room was crawling with roaches.. in the bed, on the walls, the floor everywhere! We told the front desk & he offered a refund... that was fine. But 5 minutes later he turned around and he offered us $15. (We paid 58 plus a 25$ deposit! He said that there was no record of a deposit. I gave them a $20 bill and 5 ones.) We had no choice but to go back to the room.
Stayed 2 nights in Jun 2020

10/10 Excellent

Stephany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
The best deal around
Stayed 1 night in Jun 2020