Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Hotel in the old town in Lyon

Posted Feb 13, 2015
Pros: The rooms were fashionable, set up in a loft design. I believe there was a spa and pool. The inside was modern but rustic.
Cons: Heating System / Staff attitude
The room was nice but slightly cramped for the price. At check in, I was shown personally to my room which was nice, and told to leave the heating at the temp I wanted for 30 minutes, and that it wasn't working right. I set it to around 18C. When I came back five hours later, the room was boiling (it felt about 27+), even though it was set to around 18C. I went downstairs and had a member of staff kindly looked at the heating and said that it was broken. I was moved in the middle of the night to another room, which was also kind. However, at check-out the next day, I was told that 'Well, we told you the heating in the room was broken at check in'. For the price I paid for the room, I 1) don't know why they didn't put me in another room to begin with, and 2) seemed to take an attitude of 'well, we told you at check in that the room was faulty, so why did you decide to continue to stay with us?'.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very different 5 star hotel

Posted Jan 16, 2015
Pros: Very different and exciting set up
Cons: The cleanliness of the room was a bit off for a 5 star hotel. The wall behind the bed was covered in dust. Add a bath mat for showering
lovely open communal spaces but the rooms were a little tight, however they were very different and quite exciting.
5 out of 5
Recommended
for Couples
by Karolynfrom Lyon

Whouha !

Posted Dec 28, 2014 on Hotels.com
C'est top
5 out of 5
Recommended
for Couples
by A verified traveler

Splendide !

Posted Dec 17, 2014 on Hotels.com
Tout très bien !!
4 out of 5
Recommended
for Couples
by A verified travelerfrom London

Cosy lodgings in the Old Town

Posted Dec 16, 2014
Pros: Its character
Cons: Some facilities need refreshing
Location: Plenty of Buchons, restaurants and cafes all around. The Basilica is right above - great exercise to get there by foot.
The hotel, in the picturesque old town of Lyon, was cobbled with three or four houses. That explains multilevel floors, various nooks and crannies as well as its own traboule, characteristic of the city. The place has certainly oodles of character and is full of history. The reception is pretty unusual as it is made up of two tables with comfy sofas in front, I guess due to building regulations. The concierge desk is used for keeping the guest keys. The whole place is tastefully decorated and kept to its original layout as much as possible. It is a tourist attraction in its own right. Cosy bar is great for unwinding after day’s sightseeing and shopping. The rooms, at least in the Classic category, are rather small although sufficient enough. Bathroom in our room, 43, was largely taken up by unnecessarily wide bath that left little room for anything else. Toilet was rather poky and could do with some refreshing. There are the usual accessories: bathroom, slippers, safe box and WiFi access. Minibar had only soft drinks on offer. Excellent entertainment on TV with wide range of multi-lingual films and programmes. There is a small swimming pool, a large bath tub really, on the third floor together with Jacuzzi and sauna. The place becomes very crowded with more than half a dozen people. The reception staff, and in particular the concierge, were very helpful, efficient and knowledgeable about the city. Overall, great place to stay in Lyon at but not really five star.
5 out of 5
Recommended
for Couples
by Xiaowenfrom 北京

非常推荐!

Posted Dec 16, 2014 on Hotels.com
非常棒的酒店,位于里昂老城区,交通便利。酒店位于300多年历史的建筑中,更像城堡,虽然地点在闹市区,但是非常非常安静!酒店服务热情,非常舒适,强烈推荐!
5 out of 5
Recommended
for Everyone
by A verified traveler

Une parenthèse cocooning

Posted Dec 2, 2014
Un cadre merveilleux, une vraie parenthèse bien être détente pour les couples les chambres tout comme la décoration et l archi t'écrire de l hôtel offrent un dépaysement total.L espace spa est un vrai moment détente et bien être pour se ressourcer à deux.
5 out of 5
Recommended
for Getaway With Friends
by Fabienfrom Toulouse

Très bonne adresse sur Lyon

Posted Nov 29, 2014 on Hotels.com
Très bon séjour comme d'habitude et le nouveau coin spa très bien... J'ai attendu 15 minutes pour pouvoir payer ma chambre le réceptionniste m'a offert les 37 € de parking plus taxe de séjour en geste commercial!!! Très rare pour un établissement
5 out of 5
Recommended
for Couples
by A verified traveler

excellent séjour

Posted Nov 25, 2014 on Hotels.com
Très bel hôtel, plein de charme!
5 out of 5
Recommended
for Everyone
by A verified traveler

un rêve

Posted Nov 21, 2014
Pros: tout
Location: au coeur du vieux Lyon
Pour un week-end en amoureux, c'est un excellent choix.