Ratings based on 526 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Poor checkin procedures

Posted Feb 24, 2015
We arrived at midnight at the alternate check-in address. There were two other hotel signs outside the door. The taxi driver said this was not the hotel, and we agreed. So the taxi driver took us to the Louisburg hotel, where the door was locked. We drove back to the first location and checked in - slowly, slowly checked in with a computer that did not work with the credit card swipe. Then the attendant laboriously explained all the massage, handbag discounts available and how to use the rooftop hot tub (in -19C January weather) before giving me the room key. The key was broken, so another delay looking for another key. The delay annoyed the taxi driver, who added another $20 to the bill as waiting time. Note: the hotel itself was what we expected for the old town of Quebec City- old but reasonably kept up and clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

Centrally located in Old Quebec

Posted Jan 1, 2015
I liked the fact that I was able to walk right out of the hotel and be in the middle of the action. Great location.
4 out of 5
Recommended
for Couples
by A verified traveler

Pour coucher seulement

Posted Dec 26, 2014 on Hotels.com
Très petite chambre
5 out of 5
Recommended
for Couples
by danielfrom st-hyacinthe

bon séjour

Posted Dec 19, 2014 on Hotels.com
Meme séjour et meme surclassement que mon beau-frere gilles
5 out of 5
Recommended
for Couples
by gillesfrom st-hyacinthe

bon séjour

Posted Dec 19, 2014 on Hotels.com
Séjour d`une nuit a l`hotel en surclassement qui a été tres agréable car nous avions demandé une chambre standard et nous avons eu une suite a la place bsans supplément.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montréal, Qc.

Emplacement idéal, près de tout... À pied!

Posted Dec 19, 2014
Pros: Très champêtre...
Cons: Aucune
Location: Emplacement idéal, près de tout... À pied!
Nous avons beaucoup aimé et nous le recommandons...
2 out of 5
by A verified travelerfrom Montreal

Desapointment

Posted Dec 14, 2014
Pros: nothing
First when you arrived no parking access, on top a small note that you have to register to a different location . Parking access difficult, tiles on the floor of the bathroom was missing, some was coming up as walking on the floor, TV control was not working. etc very disappointed you should removed this hotel from your site.
3 out of 5
Recommended
for Couples
by A verified traveler

ça va

Posted Dec 10, 2014 on Hotels.com
La chambre était très petite. Mais l'hotel est bien localisé.
4 out of 5
Recommended
for Couples
by A verified traveler

Bonne valeur

Posted Dec 9, 2014 on Hotels.com
Très bien situé au coeur du Vieux Québec, tout est accessible à pied. La propreté de la chambre et le service sont de très bonne qualité. J'avais réservé une chambre standard et j'ai bénéficié d'un surclassement pour un studio au "52", un autre établissement du groupe. Murs de pierres et briques, plafonds hauts, le cachet est superbe. Seul bémol, l'insonorisation. On entend les voisins et les bruits de la rue.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom boston

Winter in Old Quebec

Posted Dec 8, 2014
Pros: The Hotel was inexpensive considering the location.
Cons: If anything was improved it would at an added cost.
Location: Visit the Fairmont (just to view the elegance) We took a tour of the Citadel (its a must do)
We awoke to snow,local people were all so friendly. Food was excellent and a trip to the German Christmas Market was an extra treat. Hotel Staff were nice and my car appeared via the valet warm with all the snow brushed off