Ratings based on 69 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
71% of guests recommend
2.6 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

A doss house for down and out's!!!

Posted Apr 7, 2014
Pros: nothing ,boarded up windows,filthy curtains, rubbish all over the car park, untidy dirty rooms {seen through the windows]
Cons: Closing it down
Location: outer Birmingham area
One look at the outside of this hotel? was enough to send us away ,you should take this place off your books most people would be turn and run as we did.
5 out of 5
for Everyone
by A verified traveler

Don't listen to others

Posted Mar 31, 2014
My 2nd stay at this hotel, simply unique. Perfectly safe, clean enough. Just dont try if you're looking for posh experience.
1 out of 5
by A verified traveler


Posted Mar 14, 2014
Pros: Nothing
Cons: everthing
Location: booked as not too far from NIA. was cheap and now we know why.!
Our room was awful. Paper peeling off walls, holes in ceiling. Base of bed was broken. Mattress uncomfortable. Windowsill rotten. No soap in bathroom. Staff knocked on door in morning to ask if we had any rubbish! Should not clean room until residents have checked out! Staff not particularly friendly. Would definitely not stay here again.
2 out of 5
by Jo from Doncaster

Never again!!!!!!!

Posted Mar 6, 2014
Pros: Macdonalds was right next door
Cons: Car parking, tv wasn't working,
Location: .
Our room had a door to the outside that was only locked with a chain! To get to our room we walked up several flights of stairs and down various corridors......room was very big, 2 baths in the bathroom but only one mirror. The heating definitely worked which was a bonus at this time of year and it was clean. It was just more shabby than chic. Tv didn't work but there were books on the bookshelf. Not really a bad experience but certainly a hotel I will never book again
1 out of 5
by Keith from UK and Dubai

Should be closed down !

Posted Feb 9, 2014
Pros: Nothing.
Cons: Everything.
Steep stairs, nothing worked, couldn't even get breakfast. Totally indifferent attitude of staff. We cancelled our return booking.
4 out of 5
by Heather from Kent

Posted Jan 21, 2014 on Hotels.com
The hotel itself has seen better days but it was clean and the staff were the nicest I have met in a long time. For the price it is good value but dont expect luxury at all. Food in the restaurant was lovely.
5 out of 5
by icks from -

VERY pleasently suprised.

Posted Dec 25, 2013 on Hotels.com
From an outward appearance and price wasn't expecting much from the Best Inn apart from somewhere to sleep, but was very suprised. Apart from the distance to walk to the room, everything was very good. The room was an excellent size, with seperate lounge/dining bit and bedroom bit. there was even a dining table and two armchairs in the lounge/diner bit. It has a rustic/timeless feel to the room, but cleanliness was spot on. Would recommend this hotel. we will be booking again.
1 out of 5
by A verified traveler

Not pleasant at all

Posted Dec 23, 2013
Room smelt damp and of urine. Generally unclean and very dated. Electrics unsafe
1 out of 5
for Shopping
by A verified traveler from Bridgnorth


Posted Dec 19, 2013 on Hotels.com
Got to be the worst hotel we have ever stayed in. Shame nice building but has been very neglected
3 out of 5
for Students
by A verified traveler

Cheap and free wifi

Posted Dec 15, 2013
Pros: It was cheep
Cons: Everything need improving it's straight out of the 70s.
Location: On the bus route in to Birmingham City