“superb place to stay”

We enjoyed our stay and will return again for another . The staff were very friendly and helpful in finding out information of the surrounding area. Continental breakfast was superb . My only fault is the noise from the road other than that it was an enjoyable stay. In the near future we will be going to portsmouth so could you give us some information of your Holiday Inn express in that area

“Excellent Hotel”

We have stayed in this hotel every time we have been to Birmingham and find it Excellent throughout.

“Best Holiday Inn”

Always stay in this hotel when in Birmingham and would highly recommend it. Good secure car park, with lots of parking. Good sized rooms/bathroom with tea & coffee making facilities. Buffet Breakfast good with a selection of Hot & Cold food. Warm & Friendly welcome.....

“Nice Hotel”

Good basic hotel, central location, room was clean and tidy, staff were polite, buffet breakfast was yummy. Only downside was they didnt do room service but there are loads of places to pop out to locally.

“Happy”

I guess if you book with a chain like this you do so knowing what to expect and we were very happy with what we got. Checking in and out was easy, quick and efficient and the room was clean and comfortable. Breakfast was more or less what we expected, but should have been better. I was impressed with the range of what was available (for the price paid I was expecting it to be more limited), but the quality was disappointingly inconsistent. Cereal, sausage, beans, toast, jam, butter all good. Eggs and coffee bad. The word 'pastries' on the menu raised expectation but these were very bad croissants. Overall, though, we were very happy with our experience.

“The Holiday Inn Oldbury”

For a cheap and cheerful stay over this isn't bad for the price, a lot better than Premier Inn. Very friendly staff who were accommodating. Only problem was the noise from guests coming back at night drunk and because of the fire doors making lots of noise. Other issue is a recommendation by the hotel staff to The 'Red Mango' curry house. We were ready to eat at 8:50pm but they couldn't sit us until 9pm. So we waited, only to be stood up by them until 9:40pm. We went and then didn't get served until after 10pm, then the waiter never brought our order. We eneded up walking out and eating down the road at KFC walking back to the hotel. A miserable night.

“Well below expectations - avoid if can”

Unfortunately this hotel was highly disappointing. I have absolutely no idea how it could even begin to qualify for a 4-star rating: no restaurant or food to speak of, no room service, no comp. internet, no dressing gowns, no products in bathroom other than some average liquid soap in dispenser, only single beds when a double was requested (fully booked on a Saturday night!?), no breakfast in room - it was just very very poor service all around. Not going back, ever.