Exterior

Reviews of Real Marina Hotel & Spa

5 out of 5
Real Marina Hotel & Spa
Av. 5 de Outubro, 1, Olhao

Reviews

9.2

Wonderful

Rating 10 - Excellent. 609 out of 1001 reviews" "
Rating 8 - Good. 322 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 2 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful facility! Friendly staff and comfortable place to stay
Stayed 3 nights in Mar 2024
Response from Guest Relations on Mar 7, 2024
Dear Mrs. Karen,Thank you so much for giving us the maximum score and for all the compliments, in particular to our staff.We hope you may return anytime soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Marjorie, Las Vegas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing, very large apartment sized room overlooking the Marina. Hotel staff friendly and helpful. Beautiful and plentiful buffet breakfast. We also had a very good dinner at the hotel when we were too tired to go out. We rented a car and parking was plentiful and free. Easy driving to other locations in the Algarve. Would definitely stay her again.
Stayed 2 nights in Jan 2024
Response from Guest Relations on Feb 20, 2024
Dear Mrs Marjorie,Thank you very much for your comment and for mentioning how fantastic your stay at our hotel was.Your compliments will be shared with our staff who will certainly be delighted.We hope you can return soon.Best regards,Ana CruzGuest Relations

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff that we met were friendly, very helpful and made every effort to make our stay memorable.
Stayed 7 nights in Feb 2024
Response from Guest Relations on Feb 20, 2024
Dear Mr Keith,Thank you very much for the maximum score and for all the wonderful compliments you gave our team.We hope you come back soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 2 nights in Jan 2024
Response from Guest Relations on Feb 3, 2024
Dear Mr. James,Thank you for giving us the maximum score and for your compliment.We hope to welcome you again soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations on Jan 18, 2024
Dear Mr. Charles,Thank you so much for giving us the maximum score.We hope to welcome you again very soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Carlloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent modern hotel
We stayed in a suite with excellent sea views. It was bright, spacious and very comfortable. Service was excellent and we couldn't fault anything. The hotel is located very close to the old town and across the road from the marina an ideal place to explore Olhao
Stayed 8 nights in Dec 2023
Response from Guest Relations on Jan 6, 2024
Dear Mr Carlloyd,Thank you very much for giving us the maximum score and mentioning the excellence of our service as what pleased you most.We hope you can return to our hotel and discover even more of what Olhão has to offer.Kind Regards,Ana CruzGuest Relations

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate. The service was amazing. Any issue we encountered the staff was able to assist with and help resolve asap. The breakfast is very delicious as well with lots of options. I will definitely be back. Thank you for an amazing stay. We will be recommending your hotel.
Stayed 3 nights in Dec 2023
Response from Guest Relations on Dec 28, 2023
Dear Mrs Jennifer,Thank you very much for choosing the Real Marina Hotel & Spa.We are really happy to hear that you enjoyed your stay and that you recommend our hotel.Your compliments will be shared with our staff who will certainly be delighted.We hope you can return soon.Best regards,Ana CruzGuest Relations

10/10 Excellent

Keith

Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 28, 2023
Dear Mr. Keith,Thank you so much for choosing our hotel and for giving us the maximum score.We hope to welcome you again very soon.Best regards,Ana CruzGuest Relations

10/10 Excellent

Giovanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome at reception on arrival was warm and wonderful; a comp bottle of delicious red wine was delivered within minutes of entering the room. This was lovely and spacious, super-clean with excellent facilities. Breakfast is a treat and the spa tip-top - we had excellent massage treatments. The team here is really excellent - just shows what good training achieves for customers. All in all very good all round. We'll be back!
Stayed 1 night in Dec 2023
Response from Guest Relations on Jan 6, 2024
Dear Mrs Giovanna,Thank you very much for choosing our hotel and for leaving us such a lovely comment.We appreciate your compliments to all our departments and team members and hope that you will be able to return soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel great breakfast , spotlessly clean , big spacious room and balcony overlooking the water . First class staff who went above and beyond and sent Prosecco and cake to our room for my birthday
Stayed 3 nights in Dec 2023
Response from Guest Relations on Dec 15, 2023
Dear Mrs Susan,We are delighted with your comment and the top rating you gave our hotel and our staff.Providing happy moments is our greatest endeavor and we're pleased to have lived up to it.Kindest Regards,Ana CruzGuest Relations

6/10 Okay

Navdeep

Traveled with partner
Liked: Cleanliness, staff & service
Overall we had a good stay but would not class this is as a 5* hotel. Pros: - Very polite and helpful staff at reception. They went out of their way to sort any issues which were within their control. - Clean and modern. - Good location; you can walk to all the sights in Olhao. - Decent breakfast, including omlettes made to order. - Nice touches, such as a bottle of champagne and brownies as it was my birthday! Thank you for this :) Cons: - Room lacked amenities which would be expected in a 5* hotel (e.g. no face towels, limited toiletries and no bathrobe and slippers). - Spa was disappointing and had some odd rules. Rude staff and tried to charge extra for use of all facilities (which was not specified at the time of booking). - Outside pool was full of seagulls, which is unhygienic. - We felt rushed out at breakfast, e.g. staff trying to clear up before we had finished. We feel a 4* rating would be fair and would set expectations more appropriately for guests. Also, hotel should specify which spa facilities are available and which are subject to extra charges at the time of booking.
Stayed 3 nights in Nov 2023
Response from Guest Relations on Dec 2, 2023
Dear Mrs Navdeep,Thank you very much for your feedback and for mentioning what you liked and disliked most during your stay.We are pleased to hear that you loved our location, cleanliness, personalised gestures and above all our reception team.We're sorry for the misunderstanding about our Spa and would like to clarify that all our hotel guests have access to the indoor pool, jacuzzi and gym. All other services are available for a fee.Our staff do their best to serve all our guests and try to ensure that the breakfast tables have space for new items. We're sorry to hear that you felt you were being rushed.We hope to have the opportunity to welcome you again.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and great hotel amenities with friendly staff. Perfect location.
Stayed 1 night in Nov 2023
Response from Guest Relations on Nov 25, 2023
Dear Mr. Richard,On behalf of the entire team we want to thank you for your feedback and for giving us the maximum score regarding your stay with us.We hope to welcome you back soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Cheuk Him

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Guest Relations on Nov 25, 2023
Dear Mr. Cheuk Him,Thank you for given the top score to our hotel.We hope to welcome you again very soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. We had an early flight and they provided a bagged breakfast. Response to any inquiries was prompt. We’ll stay here again!
Stayed 3 nights in Nov 2023
Response from Guest Relations on Nov 7, 2023
Dear Mr. Robert,On behalf of the entire team we thank you for your feedback and maximum score.We are glad to know that our team was always available and that you wish to stay with us again.Looking forward to welcome you soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Harvey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veey nice hotel. Clean rooms. Friendly staff. Good breakfast buffet. Walkibg distance to town and restaurants.
Stayed 3 nights in Oct 2023
Response from Guest Relations on Nov 4, 2023
Dear Mr. Harvey,Thank you so much for the maximum score and for the compliments given to our hotel and staff.We hope you to return very soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Guest Relations on Oct 28, 2023
Dear Mr. Carl,Thank you for choosing our hotel for your stay and for giving us the maximum score.We look forward for your return to our hotel for another Incredible stay at the Real Marina Hotel & Spa.Best Regards,Ana CruzGuest Relations

10/10 Excellent

R N F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Marina & Olhao Ideal Combination
We have stayed at the Real Marina many times and always an excellent experience.
Stayed 7 nights in Sep 2023
Response from Guest Relations on Oct 21, 2023
Dear Guest,Thank you for the maximum score and for choosing our hotel for another stay.We look forward for your return.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Guest Relations on Sep 26, 2023
Dear Mrs. Debbie,Thank you for giving us the maximum score regarding your staying at our hotel.We hope to welcome you again soon.Best regards,Ana CruzGuest relations

10/10 Excellent

JANE

Stayed 4 nights in Sep 2023
Response from Guest Relations on Oct 6, 2023
Dear Mrs. Jane,On behalf of the entire Real Marina Hotel & Spa team, we thank you for the maximum score giving to our hotel.Hope to welcome you back again soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Loved it!!
Stayed 3 nights in Aug 2023
Response from Guest Relations on Aug 30, 2023
Dear Mrs. Carla,Thank you for sharing your feedback with us.We are really glad to know that you loved your stay with us.It will be a pleasure to welcome you back.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Relations on Sep 9, 2023
Dear Mr. Matthew,Thank you for your feedback and for giving us the maximum score.We hope to welcome you again very soon at the Real Marina Hotel & Spa.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Relations on Aug 16, 2023
Estimado senhor Mauro,Muito obrigada por nos deixar a pontuação máxima em relação à sua estadia no nosso hotel.A equipa do Real Marina Hotel & Spa aguarda o seu regresso.Atenciosamente,Ana CruzGuest relations

8/10 Good

Davide

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, and the staff very friendly. Saying that, this isn't a 5-star hotel, more like a 4-star! The room is a decent size, but without much comfort, also the beds are very uncomfortable, especially as they use this ugly waterproof mattress cover (horrible) that keeps creasing and keeps you extra warm! The breakfast was ok, but not up to 5-star standards!
Stayed 7 nights in Jul 2023
Response from Guest Relations on Sep 2, 2023
Dear Mr. Davide,Thank you for leaving us your feedback regarding your stay at our hotel.We are very sorry to learn that you did not find our beds comfortable, since our guests comfort it's one of our main priorities.We hope to welcome you again.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Pierre

Stayed 2 nights in Jul 2023
Response from Guest Relations on Jul 29, 2023
Dear Mr. Pierre,Thank you for giving us the maximum score.Our client's feedback it's always important to us.We hope to welcome you again soon at the Real Marina Hotel & Spa.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Mark George, Glasgow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel, close to centre of town.
Stayed 3 nights in Jun 2023
Response from Guest Relations on Jul 5, 2023
Dear Mr. Mark George,Our sincere thanks for the maximum score you gave to your stay and for mentioning our hotel and our location.We hope you will return to the Real Marina Hotel & Spa soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sea front stay
From check in to departure the staff were welcoming and friendly. The room was spacious and clean. A little tired in places but did not distract from the stay. It was our wedding anniversary and we had complimentary fizz and sweet truffles, which was a lovely and greatly appreciated. What a gem Olhao turned out to be. So many restaurants and bars to choose from, very impressed.
Stayed 1 night in Jun 2023
Response from Guest Relations on Jul 5, 2023
Dear Miss Patricia,Thank you so much for your comment and for the wonderful photos you took during your stay at the Real Marina Hotel & Spa.We are delighted to hear that you both enjoyed your stay and that you celebrated your wedding anniversary in the best way.We hope you will return very soon for more wonderful days in Olhão.Kind Regards,Ana CruzGuest Relations

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Guest Relations on Jun 30, 2023
Dear Mrs. Rory,Thank you for giving us the maximum score.It's always great to know how much our guests loved their stay.Hopefully we will welcome you back soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Haideh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was truly amazing. Great location, wonderful views, fantastic breakfast, clean, comfortable. The free and convenient parking was a bonus. If I could fault anything it would be the size of the outside pool which is not big enough especially on sunny days. Otherwise ticks our boxes!
Stayed 7 nights in Jun 2023
Response from Guest Relations on Jun 28, 2023
Dear Mr Haideh,Our sincere thanks for your comment and feedback.It is always wonderful to know that our guests loved their stay and that we were able to meet all expectations.We look forward to your return to the Real Marina Hotel & Spa soon.Kind Regards,Ana CruzGuest Relations

10/10 Excellent

JAMES, RICE LAKE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate, the mattress is comfortable, and the pillows just right. We could walk to the old town and the fisherman’s district. I would stay here again.
Stayed 1 night in Jun 2023
Response from Guest Relations on Jun 27, 2023
Dear Mr. James,Thank you very much for your comment and leave us the maximum score possible.It is very gratifying to know that everything was to your liking and that you would like to come back for another stay at the Real Marina Hotel & Spa.Kind regards,Ana CruzGuest Relations

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel, conveniently located for the town and beach.
Stayed 1 night in Jun 2023
Response from Guest Relations on Jun 15, 2023
Dear Mr. David,Thank you so much for giving your stay the maximum score.We are truly happy to learn that you liked everything, specially our locations.We look forward to welcome you again soon.Kind regards,Ana CruzGuest Relations

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was ok, bedrooms are spacious and breakfast is good. I really wanted to use the hot tube, but it was so cold! I thought, maybe they had just turned it on, but it wasn’t the case.
Stayed 1 night in Jun 2023
Response from Guest Relations on Jun 15, 2023
Dear Mrs. Ana,We appreciate your comment and feedback regarding your stay at our hotel.We also thank you for all the compliments and are sorry that you found our bubble area cold.Wishing your return to the Real Marina Hotel & Spa.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Guest Relations on Jun 3, 2023
Dear Mrs. Elyse,Thank you for choosing the Real Marina Hotel & Spa for your stay and for giving us the maximum score.Hope you return again soon.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Karen

Stayed 1 night in May 2023
Response from Guest Relations on Jun 3, 2023
Dear Mrs. Karen,We all thank you for giving us and our hotel the maximum score.Looking forward to welcome you again at the Real Marina Hotel & Spa.Best regards,Ana CruzGuest Relations

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2023
Response from Guest Relations on Jun 21, 2023
Estimado senhor Daniel,Muitíssimo obrigada por nos deixar o seu feedback e nos pontuar com o máximo possivel.Esperamos voltar a vê-lo no Real Marina Hotel & Spa em breve.Atenciosamente,Ana CruzGuest Relations

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Learning Portuguese in the sun
Everything went very well. The rooms were clean and comfortable. The breakfast was great. The Portuguese language and the live music events were the highlights
Stayed 7 nights in May 2023
Response from Guest Relations on May 26, 2023
Dear Mr Kent,We are really pleased to hear that you enjoyed your stay at our hotel.Thank you for mentioning our animation as one of our strengths.We hope you will return to our hotel soon.Best regards,Ana CruzGuest Relations

10/10 Excellent

Karen

Stayed 1 night in May 2023
Response from Guest Relations on May 24, 2023
Dear Mrs Karen,The Real Marina Hotel & Spa team thanks you for the maximum score you gave us and looks forward to your next visit.Kind regards,Ana CruzGuest Relations

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort hotel.
I was only there for one night for business, but it was an excellent stay all around. Seevice was great and the room was luxurious and comfortable.
Stayed 1 night in May 2023
Response from Guest Relations on May 24, 2023
Dear Mr. Christopher,Thank you very much for leaving us your positive comment and for giving us the highest score possible.We hope that you will be able to return for a longer stay at our hotel.Best regards,Ana CruzGuest Relations

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from Guest Experience Manager on May 16, 2023
Dear Guest,Thank you very much for the maximum score you assigned to our Hotel and our service.We look forward to welcoming you again soon.Best regards,Miriam Alexandre

10/10 Excellent

Mary, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Definitely 5 star and breakfast was awesome.
Stayed 2 nights in May 2023
Response from Guest Experience Manager on May 16, 2023
Dear Guest, We are very happy to learn that you enjoyed our breakfast service. Indeed, our team makes a daily effort to offer the best quality products and a great variety of food. We look forward to welcoming you again, hopefully soon at the Real Marina Hotel & Spa. Best Regards,Miriam Alexandre

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Lovely stay had to wait a wee while to check in. Rooms were nice not sure if I would say they were 5 star but were comfortable and the view was lovely overlooking the marina, Breakfast was nice lovely choice and very attentive staff. Would stay again.
Stayed 3 nights in May 2023
Response from Guest Experience Manager on May 16, 2023
Dear Guest,Thank you so much for taking the time to leave us your kind comments.Thank you for the description of our service and facilities. It will certainly be very helpful for our future Guests.We look forward to your next visit to our Hotel.Best Regards,Miriam Alexandre

10/10 Excellent

john

Stayed 4 nights in Apr 2023
Response from Guest Relations on May 26, 2023
Dear Mr. John,Thank you very much for giving us the highest possible score.We hope to be able to welcome you back soon at the Real Marina hotel & Spa.Kind regards,Ana CruzGuest relations

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pretty good but I was surprised to be asked to pay for the coffee in my room after the first day
Stayed 5 nights in Apr 2023
Response from Guest Relations on Apr 29, 2023
Dear Mr Brian,Thank you very much for your comment.It is always wonderful to hear that our guests enjoyed their stay.The coffees and waters are a courtesy on the day of check-in, after their consumption should be made the request to our room service.We hope you return soon.Best Regards,Ana CruzGuest Relations

8/10 Good

elizete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Guest Relations on Apr 29, 2023
Dear Mrs ElizeteThank you very much for the feedback regarding your recent stay at our hotel.We look forward to your return to Real Marina Hotel & Spa.Best regards,Ana CruzGuest Relations

10/10 Excellent

HUGH

Stayed 1 night in Apr 2023
Response from Guest Experience Manager on May 16, 2023
Dear Guest,Thank you very much for the maximum score you assigned to our Hotel and our service.We look forward to welcoming you again soon.Best regards,Miriam Alexandre

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit
Our second visit to this hotel, on both occasions we found nothing really to comment on apart from the all round excellent service that we received, certainly would return.
Stayed 3 nights in Apr 2023
Response from Guest Relations on Apr 29, 2023
Dear Mr David,We were delighted with your comment.It means a lot to us to know that you loved your stay and that you intend to return.We look forward to your third stay at Real Marina hotel & Spa.Kind Regards,Ana CruzGuest Relations

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
The hotel is quite nice, with several spaces for relaxation. The rooms are big enough ,and the noise is minimal. The breakfast buffet was good, enough parking in front, nice pool with patio equipped with many long chairs ansparasols. The only down was the bed which was due to be replaced. It looks a bit ''oldish''and should be a little revamped.
Stayed 3 nights in Apr 2023
Response from Guest Relations on Apr 15, 2023
Dear Mr. MartinThank you very much for your comment.We are very pleased to hear that you enjoyed our hotel and your stay.We appreciate all your compliments.We are making improvements in our spaces, being the comfort of our guests our main concern.We look forward to your return to Real Marina Hotel & Spa. Best Regards,Ana CruzGuest Relations

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP CLASS HOTEL WITH THE SERVICE TO MATCH WE WOULD ALWAYS PREFER BEING ABLE TO MAKE TRADITIONAL COFFEE OR TEA IN OUR ROOM NOT FANS OF THE COFFEE MACHINE
Stayed 4 nights in Mar 2023
Response from Guest Relations on Apr 8, 2023
Dear Mr. David,Thank you so much for considering us a high-class hotel.on a next visit just let us know and we can put materials to make homemade coffee in your room.We'll be waiting your response.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Donald

Stayed 8 nights in Mar 2023
Response from Guest Relations on Apr 15, 2023
Dear Mr. DonaldThank you very much for giving us the maximum score.We are always delighted to hear that our guests enjoyed their stay.Best Regards,Ana CruzGuest Relations

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure,we were met by welcoming and efficient staff making us feel valued guests. Our allocated room was amazing not only for outlook but size and amenities. Breakfast was particularly good with huge variety meeting all needs.
Stayed 7 nights in Mar 2023
Response from Guest Relations on Mar 21, 2023
Dear Mr. John,We are very proud to receive a comment like yours.Our team works hard everyday to provide our guests with the best experience possible.Thank you for describing our rooms and the friendliness of our staff.We hope to welcome you again very soon at the Real Marina Hotel & Spa.Best Regards,Ana CruzGuest Relations

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic. The breakfast buffet had everything!
Stayed 1 night in Mar 2023
Response from Guest Relations on Mar 18, 2023
Dear Madam Diana,We warmly appreciate your comment and the maximum score you gave our hotel.We hope you will come back soon for another perfect stay with us.Kind Regards,Ana CruzGuest Relations