Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, blackout drapes

Reviews of La Quinta Inn by Wyndham Olympia - Lacey

2.5 out of 5
La Quinta Inn by Wyndham Olympia - Lacey
4704 Park Center Ave Ne, Olympia, WA

Reviews

8.0

Very Good

Rating 10 - Excellent. 413 out of 1008 reviews" "
Rating 8 - Good. 345 out of 1008 reviews" "
Rating 6 - Okay. 128 out of 1008 reviews" "
Rating 4 - Poor. 79 out of 1008 reviews" "
Rating 2 - Terrible. 43 out of 1008 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Georgene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and clean. The hot tub was warm enough, but the jets didnt work. We would have liked coffee with breakfast but there seemed to be a problem with the staff refilling it.
Stayed 1 night in Mar 2024

8/10 Good

daniel j, Bend

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Hot tub was not working, homeless wondering around and approached me. Staff talking outside room at breakfast station.
Stayed 1 night in Mar 2024

2/10 Terrible

Ariana

Traveled with pets, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Overcharged. Parts of the room crumbling. Dirty
Stayed 1 night in Mar 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service
Nice for 1 night
Stayed 1 night in Mar 2024

10/10 Excellent

JIRYIS

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It is a great hotel. The room is one of the nicest rooms that I stay at. I stay at least night or two every week at different hotels. it is much better than Holiday Inn best Western three or any such hotel. The bathroom is great with everything in it.
Stayed 1 night in Mar 2024

10/10 Excellent

Nolinel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the pine trees around, very clean in and out
Stayed 1 night in Mar 2024

10/10 Excellent

Shirlee

Liked: Cleanliness, staff & service, property conditions & facilities
This is my fourth time staying here and every time is just wonderful. Love the coffee all day, it’s always clean and the front desk staff is always so nice and accommodating. Will stay here again when I come into town next time. Thank you!
Stayed 1 night in Mar 2024

8/10 Good

Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay. We were on the first floor with my children, which I appreciated. The room was clean, the pool was heated, and the breakfast was the freshest (sausage and potatoes and waffles) I've had in forever at a hotel. Hotel staff was very friendly. Thank-you for a nice stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Kennedy Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was awesome. The hotel was so great. Will absolutely stay again
Stayed 1 night in Mar 2024

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff breakfast was great they are very pet friendly.. only thing is I had ants in my room
Stayed 2 nights in Feb 2024

4/10 Poor

Don

Disliked: Property conditions & facilities
the room smelled like moldy cheese. the coffee tasted like moldy cheese. breakfast was good and adequate.
Stayed 2 nights in Feb 2024

4/10 Poor

katherine

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dirty & smells like smoke
Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Stayed 2 nights in Feb 2024

2/10 Terrible

DEREK

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I solely booked this hotel for the Hot tub. It was out of service and has been for a year according the the front desk clerk. The sign said was supposed to fixed on the 22nd, but looked like the just changed sign daily. Also, pool was over chlorinated. Very disappointed. So many better options...I just chose wrong.
Response from Manager on Feb 26, 2024
Hello Derek and thank you for taking the time to let us know about your experience with us. I am sorry to hear that you did not have nothing but a positive experience with us. My apologies about the hot tub! The hot tub was functional but the blower motor had gone out. We have one on order and it will be repaired as soon as we receive it. Not sure about the information about it being completely down for a long period nor a sign? Regardless, please know we are on it and it will be repaired as soon as possible. Have a great day!

10/10 Excellent

Vanessa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Pool was a little dirty but still swimable! Great fun my kids loved it!
Stayed 2 nights in Jan 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, kids loved the pool
Stayed 1 night in Feb 2024

10/10 Excellent

Ahmad Omran

Great
Stayed 2 nights in Feb 2024

10/10 Excellent

Nastashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great and the staff was amazing
Stayed 2 nights in Feb 2024

10/10 Excellent

Janet

Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel, very clean.
Stayed 4 nights in Jan 2024

8/10 Good

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub jets didn’t work, no other complaints
Stayed 1 night in Jan 2024

8/10 Good

Tyson

Stayed 1 night in Jan 2024

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to overnight, just off the I-5 heading south. Very clean, excellent breakfast. It's kind of on a busy corner, so a little noisy, but would stay there again for sure.
Stayed 1 night in Jan 2024

8/10 Good

Raymond

Stayed 1 night in Jan 2024

10/10 Excellent

Barry k schechter, newark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very nice and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Staff & Rooms, Coffee.and breakfast. I was gone most of the time but when I was at the hotel, I wasnt comfortable parking due to all the car thefts in Olympia/Lacey. Outside of that, it was a great experience!!!
Stayed 5 nights in Jan 2024

6/10 Okay

Karrey

Stayed 1 night in Jan 2024

4/10 Poor

Landon

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tv didn't work, bathroom sink was broken, telephone did not work. Would not recommend.
Stayed 1 night in Jan 2024

4/10 Poor

cathy

Disliked: Staff & service, property conditions & facilities
2 hours after i checked in a maintainance person attempted entry for repairs to drapes, heater control cover. Thank god I had put the doorlatch across. He knocked and immediatly tried to push the door open before i could get off the bed to see who knocked. I used the iron, it looked like it had been dropped because the plastic around the cord base was broken. I left a note. Felt very much like the cheap seats room location, very close to freeway.
Stayed 1 night in Dec 2023

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Warmly greeted by Beth at check in. Appreciated the full breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Aleise

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Great breakfast selection. Super comfy bed. Slightly below the average cost for similar hotels. Would definitely recommend staying here!
Stayed 1 night in Jan 2024

10/10 Excellent

Aleise

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff! Great breakfast selection. Very accommodating overall. Quiet rooms. Awesome pool. Would definitely recommend staying here!
Stayed 1 night in Jan 2024

10/10 Excellent

Aleise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here at the la quinta. The bed was sooo comfortable and had the softest comforter. I recommend (if you're booking late in the day and know the room isnt needed by someone) getting the wheelchair accessible room (at any hotel) The bathroom and shower and sometimes the room, are all bigger and the rate is the same and the non handicap room type. Staff was nice and very friendly. Breakfast was delicious. Quiet rooms. Didnt hear one neighbor or loud people in the halls. Price was decent, about average. Indoor pool was nice. Definitely recommend staying here!
Stayed 1 night in Dec 2023

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Fire alarm went off at 3 AM in the morning and it took an hour to get clearance. Didn’t get much sleep. The elevators did not work, and I had a difficult time getting up the stairs.
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
there were issues with the tv. There was no remote in the room. The gal really tried to help. She gave me a remote and it didn't work. . Ittook mutiple tries but we FINALLY got the remote working, kind of. . I liked that the pool and spa were open until midnight. The free breakfast was good. everything was clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Adrian

Stayed 1 night in Dec 2023

4/10 Poor

Richard

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Run down.
Stayed 1 night in Dec 2023

2/10 Terrible

Kara Lashay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not cleaned thoroughly as any other La Quinta I’ve stayed at. The bedding was dirty, upon request for housekeeping to replace sheets and blankets all that was done was the bed was made with the same dirty sheets and blanket. Was told that they probably didn’t change the bedding because stuff was on the bed (it was cleared off prior to us leaving that day) and it doesn’t add up to why the beds were made up if that was the case. Disappointed as we have always chosen La Quinta as a hotel when traveling, will not go again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
One bad apple
It's amazing how one person can ruin an entire business. One of the night clerks turned off the power to our room, because she was "checking the hall" after we came in. Then the next morning, after being soooooo rude the night before questioned about how long we were staying what room we were in etc. SERIOUSLY? Just because my husband looks indigenous you're going to come follow us to our room and then around thr hotel? There wss no one in the rooms on either side of us, so what is your problem???
Stayed 9 nights in Nov 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Laurie

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Lillian

10/10 Excellent

Scott

Traveled with family
The lady that checked us in was great. Very personable
Stayed 1 night in Dec 2023

4/10 Poor

Lakaela

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Room was not cleaned thoroughly. The hotel was dirty.
Stayed 1 night in Dec 2023

10/10 Excellent

Tomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great Housekeeping was prompt with our request.
Stayed 6 nights in Nov 2023

10/10 Excellent

Neil

Stayed 3 nights in Nov 2023

10/10 Excellent

Olive

Stayed 1 night in Nov 2023

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 5 nights in Nov 2023