Ratings based on 504 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from omaha, ne

Beautiful lobby, average room

Posted Oct 22, 2014
The lobby is stunning. Very welcoming. The room was nothing spectacular. Very clean. Good experience overall
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Oct 20, 2014
Large generous rooms, first rate hotel walking distance to old market area and all downtown activities
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to Old Market

Posted Oct 16, 2014
Pros: Friendly staff and very clean room.
Comfortable room, friendly staff, parking garage attached.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2014
Stayed at this hotel several times. Parking is really easy and great access to down town. Enjoyed the food and bar and always the warm chocolate chip cookie.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 1, 2014
Pros: Location was good. We had a nice view of downtown and it was within walking distance of the Old Market area.
Cons: The HVAC system. Add another cheaper option for family breakfast dining. Hotel breakfast cost more than a nice evening meal in Old Market area.
Location: We enjoyed the Old Market area. The walking bridge over the MO River was very unique. Would love to see it at night. Downtown landscape was cool.
Nice hotel but the heating/cooling system in our room was very noisy and shut on/off about every 5 minutes. Surprised there was no inside entrance from the parking garage to the hotel. Wasn't a problem in September, but January in Omaha might be a different story.
2 out of 5
by A verified traveler

Posted Sep 23, 2014
First of all, they sent me to the seventh floor to a room that didn't exist. So, I had to go back down to the desk (with all my luggage) to get assigned another room. Second, the room was okay, but could really use some refurbishing. Third, the restaurant had very limited hours. I think they closed at 2:00 PM. The only other place to eat in the hotel was at the very noisy bar.
5 out of 5
Recommended
for Everyone
by A verified traveler

fantastic experience thank you so much

Posted Sep 4, 2014
Pros: confort
Location: perfect location
wonderfull experience,everything clean and we are very happy,thanks again...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
Great experience. The beds and pillows were awesome!! Small pool and not great for little kids but we will be going back!
3 out of 5
Recommended
for Families
by A verified traveler

Hotel Furniture

Posted Aug 25, 2014
Pros: Very close to the center of down town. The shuttle made it really easy to get from place to place....
Hotel was very nice and very clean, but I could tell the ware and tear on the hotel lobby furniture.....The arms of the chiars were very worn. Also did not like that I could not control the air in my room. It got a little stuffy at night...
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Very comfortable.

Posted Aug 16, 2014
Everything was great especially the staff. Our only complaint is you had to pay $17 a person if you wanted breakfast which is ridiculous and it would have been nice to have a hot tub in the pool area.