Deluxe Suite, 1 King Bed, Non Smoking | Premium bedding, blackout drapes, iron/ironing board

Reviews of Baymont by Wyndham Omaha SW

2 out of 5
Baymont by Wyndham Omaha SW
9595 S 145th St, Omaha, NE

Reviews

6.6
Rating 10 - Excellent. 126 out of 646 reviews" "
Rating 8 - Good. 187 out of 646 reviews" "
Rating 6 - Okay. 134 out of 646 reviews" "
Rating 4 - Poor. 107 out of 646 reviews" "
Rating 2 - Terrible. 92 out of 646 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite clean, room
Stayed 2 nights in Apr 2024

8/10 Good

Juli

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Ronald

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The unit needs some TLC and more money spent on breakfast. The bathroom fan sounds like an F16 plane staging to go and both sinks take 10 minutes to drain after waiting for 10 minutes for hot water. That is why we didnt use the shower. Needs work. And yogurt and cereal for breakfast, really?
Stayed 2 nights in Feb 2024

8/10 Good

Misty

Liked: Staff & service, property conditions & facilities
Friendly
Stayed 1 night in Dec 2023

4/10 Poor

David

Traveled with family
Disliked: Property conditions & facilities, room comfort
You can do better!
The bedspread was not clean. The amenities were lacking, no kleenex, only a partial roll of toilet paper and not really comfortable. The breakfast was mostly carbs, not a good thing. I have stayed in a lot nicer Wyndham hotels.
Stayed 1 night in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, right off the highway. The room had a refrigerator and microwave
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located by I80. Property seems to have been recently remodeled. Staff was very friendly.
Stayed 1 night in Oct 2023

4/10 Poor

Hayley

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Carl

Disliked: Staff & service
Need a little TLC -- no water pressure in sink - the bed was great - was there 4 nights and they never made the bed - had to ask for more towels - bad service!!
Stayed 4 nights in Oct 2023

8/10 Good

Stahsha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Disappointed on our return.
Since we booked our stay through Hotel's Dot Com, We were given the worst room... For real. The gal at the front desk said so that they always book people who use a third party into rooms that they fill the furthest from the front desk or the nearest to the noise. Our room did not have a drain plug in the sink... and the hold bar by the bath room was tore lose from the wall. The road to the facility was under construction and it was closed so we had to find a different way into the hotel. We stayed here on our way out to Colorado and the location is perfect, but this location leaves much to be desired. There are other motels in the area which we will use on our next trip West.
Stayed 1 night in Oct 2023

4/10 Poor

Christian Camilo

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and smoke
I booked a non-smoking room, but it seems all building is a smokehouse, smells terrible. Bed was comfortable and close to Freeway. Breakfast was terrible, only toast and waffle.
Stayed 1 night in Oct 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The room smelled of smoke even though we had smoke free room. The smoke order was on the towels and bedding. The floor in the bathroom felt like there were spots that were in even.
Stayed 1 night in Sep 2023

6/10 Okay

Mary, DENVER

Basic cheap motel. Limited breakfast and not friendly service. You'll need to call ahead if have pets since have limited rooms and no clear way to reserve a room online.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay on Interstate 80
Great for an overnight stay. The motel was clean and quite. The staff were friendly and helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Stayed 1 night in Sep 2023

2/10 Terrible

Skyler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Toilet did not flush for half our stay, room was dingy.
Stayed 1 night in Sep 2023

10/10 Excellent

Noe

Stayed 1 night in Sep 2023

8/10 Good

Myrle

Liked: Cleanliness, staff & service, property conditions & facilities
A real nice hotel quite safe no real notices.
Stayed 2 nights in Aug 2023

6/10 Okay

Mukesh

Traveled with family
Disliked: Amenities
We stayed a night there. Beds and pillows were fine. Property is recently renovated. Bathtub was plugging during shower.
Stayed 1 night in Aug 2023

6/10 Okay

JONATHAN MICHAEL

Disliked: Staff & service
It will be what it was this doesn’t matter or change my experience
Stayed 2 nights in Aug 2023

4/10 Poor

Sonny

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel for a living, I'm in hotels across the country all the time and this one had alot to be desired. I checked in around 10pm after driving all day, the elderly lady seemed as tho I inconvenienced her by walking in the door. She was borderline rude, had an old dirty sleeveless shirt on, the hotel had a very strong smell of perfume or some kind of chemical trying to cover a smell or something but it was strong! The computer was running slow while checking in and the woman was standing there pissed off and complaining to the computer. It was odd. The stairs to go upstairs were dirty and really creaky. The upstairs hallway had the same strong chemical odor. The couch in my room was old and stained. The king size bed had 3 small pillows. I needed to iron a shirt but the ironing board was disgusting dirty and stained. In the parking lot there's a large piece of concrete just in the middle of the parking lot that I hit with my right rear tire while pulling Into my spot in the dark. Spend alil more and skip this place. It's not worth it.
Stayed 1 night in Aug 2023

4/10 Poor

Shannon

Disliked: Property conditions & facilities
Place smelled weird. Breakfast was not very good. Not much for choices and was not kept up throughout the morning. Fan in the bathroom was noisy and the cover was off of it and the fan in the other bathroom I got didn’t even work. Pool was not able to be used. Staff was friendly though!
Stayed 2 nights in Aug 2023

6/10 Okay

Katelynd

Traveled with partner
Liked: Staff & service
Staff was nice, convenient to have Casey’s and a McDonald’s right there.
Stayed 2 nights in Jul 2023

6/10 Okay

Amy

Stayed 2 nights in Jul 2023

6/10 Okay

Franklin

Traveled with family
Liked: Staff & service
Property was a little older and the stay was ok. Day clerk did job, but the night clerk was really nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable
Clean and friendly Love staying there
Stayed 2 nights in Jul 2023

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The appearance of the building was nice along with the inside too.
Stayed 1 night in Jul 2023

2/10 Terrible

Lars

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Timothy

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Like sleeping in a dirty ashtray
There was a strong perfume smell first walking into the lobby adding to the cigarette smoke. We got to our room and one of the dresser drawer fronts was broken off, the floor was dirty including food and ketchup packets on the floor, under the sink was sticky and had hair stuck to it, two small and lumpy pillows per bed. All night we kept waking up to a strong cigarette smoke smell. My kids and I had sore throats and headaches from our one night stay. After our day at the zoo, we decided to forgo our planned second night and drive home. Losing our money for the second night and getting home at 1 in the morning was better than staying there another night.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 26, 2023
Dear Guest,Thank you for your review! We're sorry to hear that you didn't receive the level of service we strive to provide to all of our guests. Please know that we are taking this feedback very seriously and will be addressing it with our team. We hope you will give us another chance in the future!Sincerely,Hotel Manager.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 25, 2023
Dear Guest, Thank you for your fantastic rating! We appreciate your feedback and are delighted to hear that you had a great experience with us. We strive to provide top-notch service, and it's rewarding to know that we met your expectations. We hope to have the pleasure of serving you again soon.Sincerely,Hotel Manager.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Jul 2023

6/10 Okay

Patrick

Stayed 1 night in Jul 2023

10/10 Excellent

Garson

Stayed 1 night in Jul 2023

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 11, 2023
Dear Guest,Thank you for your rating. We appreciate your feedback and are glad to hear that you had a positive overall experience. If there are any specific areas where we can improve and earn that extra point, please let us know. We value your input and appreciate your patronage. We hope to have the opportunity to serve you again in the future.Sincerely,Hotel Manager

6/10 Okay

Raquel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff location great just very sketchy patrons
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 11, 2023
Dear Guest,Thank you for your feedback. We're glad to hear that our staff and location met your expectations. However, we apologize for any discomfort caused by the behavior or presence of other patrons. We strive to create a safe and welcoming environment for all our guests. Your feedback is valuable to us, and we will address this concern to ensure a more enjoyable experience for all our guests. We appreciate your understanding and hope to have the opportunity to serve you again in the future.Sincerely, Hotel Manager

4/10 Poor

CeCelia

Disliked: Property conditions & facilities
We were looking for a pet friendly hotel and the Baymont was pet friendly but the accommodations were simply poor-average. Still, the desk clerk who checked us in was very nice.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 8, 2023
Dear Guest,We apologize for the problems you encountered during your stay. We are working on each of them and hope that you will give us another chance to earn your business.Sincerely,Hotel Manager.

6/10 Okay

Kamra

Traveled with family
Liked: Staff & service
Hotel looked like it could use some updating but wasn't horrible. Close to interstate. Breakfast bar could have been better. Seemed fairly clean.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 6, 2023
Dear Guest, Thank you for taking the time to tell us about your experience. Your valuable comments and suggestions for improvement are important to us. We shall check and take effective action in those areas. Customer satisfaction is our highest priority. I look forward to welcoming you again.Sincerely, Hotel Manager.

8/10 Good

Jolaine

Traveled with family
Liked: Staff & service, room comfort
Not excellent but comfortable
Check in --person was very nice. (Brian) The room was comfortable , but, there was a stained bed comforter, but over all the room was clean, air conditioner was great. The dead bolt on the door did not connect with the door jam. And the security lock was feeble and did not hold the door. I informed the lady at check out of the door but she was busy with a phone call. The pool was not operable, but we had a nice refrigerator and the 2 nights stay the bed was very comfortable.
Stayed 2 nights in Jun 2023
Response from Hotel Manager on Jul 6, 2023
Dear Guest,We appreciate your visit and your feedback.I value your opinions. It's pleasant to notice the advantages and regret the drawbacks.Based on your suggestions, we will continue to work on enhancing the amenities.We value visitor comments because they help us get better.I look forward to seeing you soon.Sincerely,Hotel Manager.

8/10 Good

Tom

Traveled with pets
Liked: Cleanliness, staff & service
My room was clean and in good shape. The hallway, however, smelled. Expedia did not allow me to reserve a room for a pet, so I almost did not get a room.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 6, 2023
Dear Guest,Thanks for your stay and for your comments. I appreciate your feedback, and I'm glad you enjoyed some of our amenities. But I'm sorry that there were issues with some other parts of your stay. We're working on those things right now, and we hope that you'll come back soon so that we can show you the improvements we've made!Sincerely,Hotel Manager.

4/10 Poor

Randall

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poorly taken care of. Tried to hide smoke smells with overly strong perfume smells. Triggered headache.
Stayed 1 night in Jun 2023
Response from Hotel Manager. on Jul 6, 2023
Dear Guest,We are sorry to hear that your stay was not satisfactory. We regret any inconvenience caused by the problems you encountered during your stay. Our team will review the problem areas and take corrective actions to ensure they do not occur again. We look forward to welcoming you back on your next visit.Sincerely,Hotel Manager.

6/10 Okay

Verified traveler

Traveled with family
smokers outside fromt door
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 27, 2023
Dear Guest,I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,Hotel Manager

10/10 Excellent

erik

Stayed 1 night in Jun 2023

8/10 Good

Dave

Stayed 1 night in Jun 2023
Response from Hotel Manager on Jul 25, 2023
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to us, and we're grateful for your feedback. We look forward to serving you again in the future and providing you with more exceptional experiences.Sincerely,Hotel Manager.

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is not in good condition has some holes but the service is good and is clean
Stayed 1 night in Jun 2023
Response from Hotel Manager. on Jun 27, 2023
Dear Guest, Thanks for the recent stay at our property.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager