Ratings based on 267 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Kentucky

Hilton Garden Inn- Omaha

Posted Apr 12, 2014
Pros: Staff was professional and efficient. They were eager to help.
Cons: They need to put soda and snack machines on every floor. Breakfast should be complementary. Every hotel I've ever stayed at offers free breakfast.
Location: I came to Omaha on business at Creighton. However, the Market district was a few blocks away.
Overall, I liked the hotel. It was near Creighton (20 blocks) and the Market. The staff was wonderful and the shuttle took me to/from the airport and Creighton. The only things I didn't like were (a) there were no vending machines (sodas/snacks) on any floor and (2) they didn't offer complementary breakfast ($11.95). They have a pantry where you can buy snacks at the front desk. I prefer hotels with vending machines and the complimentary breakfast. Everything else was fine.
Comment from
Jan 14, 2014
Thanks for taking the time to rate your experience with other travelers on Expedia. This is an important resource, especially for those who have never been to our community. Thank you for including comments about the hot, cooked-to-order, full breakfast buffet that we offer in the Garden Grill. We sincerely apologize that it was not communicated to you that the Hilton Garden Inn brand does not offer a complimentary breakfast. We do offer several room packages that include breakfast, these may be of some interest to you. Thanks again for being our guest, we look forward to serving you in the future!
4 out of 5
Recommended
for Everyone
by Tammy from Des Moines Ia

Great location

Posted Apr 8, 2014
Pros: Great room security. Room key must be used to access the elevator to the rooms.
Very convenient to old market, Orpheum theater, and many other attractions.
Comment from
Jan 13, 2014
Thanks for taking the time to rate your experience with other travelers on Expedia. This is an important resource, especially for those who have never been to our community. Thanks for being our guest!
5 out of 5
Recommended
for Everyone
by A verified traveler

Right downtown

Posted Mar 24, 2014
Have to pay for parking. Only downside. Everything else was fantastic
Comment from
Jan 30, 2014
Thanks for taking the time to rate your experience with other travelers on Expedia This is an important resource, especially for those who have never been to our community. I'm sorry that we do not offer complimentary parking at our downtown location. An overwhelming majority of Hilton Garden Inn hotels are located in suburban areas and are able to offer surface parking to their guests. We are pleased to offer you and the residents of the City of Omaha convenient and efficient parking so close to the Old Market area and so many of Omaha's most popular venues. Thanks for being our guest!
Comment from
Jan 30, 2014
Thanks for taking the time to rate your experience with other travelers on Expedia This is an important resource, especially for those who have never been to our community. I'm sorry that we do not offer complimentary parking at our downtown location. An overwhelming majority of Hilton Garden Inn hotels are located in suburban areas and are able to offer surface parking to their guests. We are pleased to offer you and the residents of the City of Omaha convenient and efficient parking so close to the Old Market area and so many of Omaha's most popular venues. Thanks for being our guest!
5 out of 5
Recommended
for Everyone
by Melissa from Omaha, Ne

Staycation

Posted Mar 17, 2014
We stayed here with some friends as a staycation and it was amazing. Comfy room and walking distance to the Old Market it was great!
Comment from
Jan 20, 2014
I am truly grateful for your wonderful review! It’s good to know that you found the hotel to your liking, and our location was convenient for you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is comfortable, not brand new but still nice

Posted Mar 5, 2014
Pros: Room was clean and comfortable.
Cons: Coffee maker never worked inside room.
Location: Loved being close to Old Market, Council Bluffs and Omaha and airport. Very convenient.
all staff were very friendly and helpful. room cleaned every day. great parking breakfast was very good
Comment from
Jan 7, 2014
Thank you for your comments here on Expedia. I am happy you had a wonderful stay with us.Thank you for the kind words about the amenities of the hotel. You're welcome back anytime here!
4 out of 5
Recommended
for Everyone
by Pat

Omaha Steaks...

Posted Feb 17, 2014
Pros: Friendly, helpful staff. They shuttled us to our events in the area. Rooms recently updated. Exercise area clean and well equipped.
Cons: Air intake above the grill at the steak place below....
Staff great. Rooms, lobby and exercise area very nice. My only gripe was that our room was on 5th floor with inside look to roof and the steak place below. Unfortunately our air intake was pumping the grill smells into our room. Was that way both nights when we came back to the room about 9 pm. I would stay here again but seek room with access to fresh air on the outside.
5 out of 5
Recommended
for Everyone
by Im from Sioux F

Luke Bryan concert

Posted Feb 17, 2014
Fabulous rooms. Comfortable beds and great showers!!
3 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2014
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2013
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 29, 2013