Ratings based on 366 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DeSoto, KS

Perfect location for 2 visits!

Posted Jan 20, 2015
Pros: In a word.....EVERYTHING!!
Location: Excellent location within a short walk of shops and restaurants as well as a very short drive/ride to museums, the zoo, galleries, etc. Perfect!!
We attended The Eagles concert and a Magic the gathering event being held at the Century Link Center in downtown Omaha. A very short walk and could actually see the entrance to the center from our room. After staying at The Hilton Garden Inn in September we chose to return in January and reserved an identical room. Complimentary hot beverages always available in the lobby area was a bonus since it was extremely cold the weekend we were there! The staff! What can I say...aside from location, I would stay here again just for the wonderful staff! So friendly, polite and accommodating! When my smoke detector battery was low resulting in beeping at 2:00 a.m. the front desk had someone at my door within minutes to replace batteries...then gave us complimentary breakfasts for our "trouble." The COMPLIMENTARY shuttle service was fabulous and the driver exceptionally friendly, helpful and more than accommodating. Took me to a new restaurant getting rave reviews, Block 16, that I might not otherwise would have known about...and let me tell you...I would consider diving back to Omaha just for lunch there again so am extremely pleased with his suggestions for dining! Excellent service and conversation from the very attentive staff and manager at Spencer's Steak House and the food was delicious!! I WILL return to Omaha...soon...and I WON'T stay anywhere else!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Everything about staying at this hotel was amazing.
Comment from Hotel Management
Jan 7, 2015 by Jen, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Stayed for NYE, had a great time. Perfect location for all Downtown Omaha has to offer.
Comment from Hotel Management
Jan 7, 2015 by Jen, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Omaha, NE

Nice hotel, great rate

Posted Dec 24, 2014
The hotel was great and I got the room for a fantastic price. I booked the room one day before I showed up and I couldn't have been happier. The hotel had free internet and a kureg machine for my morning coffee. In the morning when I went for breakfast the price of the breakfast seemed a bit steep at first, and then I realized that I could order just about anything I wanted. Thus, I had a nice sampling of both hot and cold dishes as they had 3 cooks on staff. We also swam at the pool after breakfast and it was a typical pool with hot tub you'll find at any hotel. Overall, for the price and cleanliness, I'll definitely be staying there again.
Comment from Hotel Management
Jan 7, 2015 by Jen, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tempe, AZ

walking distance to Century Link Center

Posted Dec 7, 2014
Shuttle drivers prompt, very nice, personable, helpful. Front desk very courteous, helpful. The night clerk even loaned me his gloves because the weather had dropped about 40 degrees from the time I checked in till the time I was headed out to meet up with a friend.
Comment from Hotel Management
Dec 9, 2014 by Jen, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nebraska

Awesome Hotel

Posted Nov 16, 2014
Pros: Nice hotel staff, the rooms, pool
The hotel was super nice as were the staff, always greeting us and being genuinely nice! I am in hopes that we stay there again when we go back to Omaha!
Comment from Hotel Management
Dec 9, 2014 by Jen, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Parsons ks

Awesome hotel next to CenturyLink Center

Posted Nov 15, 2014
We came to town to see Motley Crue concert and the hotel staff was awesome
Comment from Hotel Management
Nov 24, 2014 by Jen, Hotel Management
Thank you so much for the wonderful review. Glad to hear you have a great time. Hope to see you on your next trip to Omaha.
4 out of 5
Recommended
for Couples
by Brandi

Posted Oct 28, 2014 on Hotels.com
Comment from Hotel Management
Jan 24, 2015 by Jen, Hotel Management
Thank you for your post! Hopefully you can come visit us again on your next visit.
5 out of 5
Recommended
for Getaway With Friends
by Lorenfrom Clarinda Ia.

Great Place

Posted Oct 28, 2014 on Hotels.com
We wanted to get away with some friends, I took the chance and made the reservation for us. As you may know this is risky, if something is not right guess who's fault it is. But as it turns out I was the hero. Yes you pay for parking but the free shuttle takes you around the area, and since we wanted to eat and drink this was great, no worry about driving. The driver was fantastic and lots of fun to talk to, just call and he was there.
Comment from Hotel Management
Jan 24, 2015 by Jen, Hotel Management
Thank you for the wonderful post about your recent stay. I will definitely be passing your comments on to the staff. Hope we can see you on your next trip to Omaha.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 27, 2014 on Hotels.com
Comment from Hotel Management
Jan 24, 2015 by Jen, Hotel Management
Thank you for the wonderful review. Hopefully we will be able to see you on your next trip to Omaha.