Ratings based on 511 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by David from Omaha Ne.

Nice hotel with excellent front desk staff!

Posted Mar 25, 2014
Overall a very nice 5 night stay, staff was helpful,polite and very professional! Rooms we're clean and we'll kept! Little put off by an additional 10$ charge per day for the use of the gym! But overall a quality stay and would recommend to family or friends!
3 out of 5
by A verified traveler

Beautiful with surprising fees.

Posted Mar 16, 2014
I was taken in by the Expedia rate for this stay, but failed to find anywhere all of the hidden fees that would be added. It was shocking to find that it would cost $12 to park and another $10 per person to use a workout facility. You have a beautiful hotel, but paying for parking and to work out for an hour in other hotels would have been a better choice.
Comment from
Jan 25, 2014
Our apologies, we will look into confirmations from Expedia and how they appear. As it regards the Fitness Center, ours is a fully staffed, state-of-the-art, Pre-Cor Certified fitness facilty with 15 cardio machines, selector weight and free weight equipment, unlike any other offered in a hotel in Omaha . For all of these offerings, there is a nominal fee. Also available in the Fitness Center is the complimentary use of the salt-water based 20-yard lap pool and whirlpool as well as changing rooms with lockers and showers and a saunas in each. There are often packages avaialble that include parking, internet or other amenities to help make for a more affordable option. We hope you give us another opportuunity on future visits to Omaha.
5 out of 5
Recommended
for Everyone
by MG from Urbandale, Ia

Great location.

Posted Mar 16, 2014
Easy to get to, smooth and easy in and out. Stayed for an event at the CenturyLink arena.
Comment from
Jan 19, 2014
Thank you for your comments, we hope to see you back for another event again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Next to Century Link in Omaha

Posted Feb 18, 2014
Pros: Easy to find your way around
Service was excellent, and staff were very friendly.
Comment from
Jan 25, 2014
Thank you for rating Hilton Omaha 5 Stars!!
4 out of 5
Recommended
for Everyone
by Charlieupclub

Nice in the heart of the action

Posted Feb 18, 2014
Good Hotel. Nice Staff for the most part. We stayed on the executive level that has card only access to that floor, which turned out to be a good thing since the hotel was packed on Valentine's Day.
Comment from
Jan 25, 2014
Thank you for your review! The hotel was sold out during your stay for the Presidents Day Volleyball tournament at CenturyLink - which happened to coincide with Valentines day this year. We hope to see you back during a time that is a little less busy, and one which we are confident, will be more enjoyable for you.
5 out of 5
Recommended
for Everyone
by A verified traveler

The place to stay for CenturyLink Center events.

Posted Feb 12, 2014
We stayed here for a sold-out winter concert at the CenturyLink Center and it could not have been more convenient. The staff is efficient and friendly and knows what you want.
Comment from
Jan 25, 2014
Thank you for your very nice comments and for rating Hilton Omaha 5 Stars!!
5 out of 5
Recommended
for Everyone
by Robert from Nebraska

Excellent service, hotel, & location.

Posted Feb 11, 2014
Pros: We liked the staff, fitness area, pool and hot tub, shuttle service, lounge, our room, and the location of the hotel.
Cons: Patron tequila shots are $9. A plastic glass of draft beer is $5.50. Lower alcohol prices would be my only suggestion.
Location: We stayed at the downtown Omaha location for the Luke Bryan concert. Dining and night life in the downtown area offers something for everyone. 5 stars
We checked in and were immediately impressed. The staff was top notch. Very friendly and courteous throughout our 2 night stay. Shuttle service was outstanding as well and very much appreciated. Our room was clean and the view from our window was great. For my family, the pool area is a high priority when booking a stay at any hotel. The swimming pool and hot tub were clean. The kids had a great time. My wife and I like to stay in shape so fitness is important to us. The fitness area was excellent to say the least. I have not seen a fitness area this nice since our stay at The Vail Run Resort. Parking was $12 per night but the room rate was low enough to make our stay affordable and very enjoyable. We will be back.
Comment from
Jan 25, 2014
Thank you for your very nice comments, we are delighted you and your family enjoyed your stay. We appreciate the rating of 5 Stars for Hilton Omaha!!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Couple of recommendations

Posted Feb 11, 2014
Pros: bellhop service was phenomenal!!
The stay was great and the hotel staff was very helpful. The only thing that it is lacking is free wireless in the hotel rooms. Not very convenient to go down to the lobby to use wireless. :( The drinks at the lobby bar are way over-priced also. $10 for a drink is ridiculous. :(
Comment from
Jan 25, 2014
Thank you for your review, we are happy that our staff was helpful to you. We apologize for the inconveneinces your mentioned. We are looking at wifi pricing alternatives and we do have a Happy Hour menu for lower lounge pricing if that is an option. Thank you again for taking the time to comment, we hope to be of service to you again in the future.
5 out of 5
Recommended
for Everyone
by LKS from Iowa

Excellent location for Century Link Center Events

Posted Feb 10, 2014
This hotel was very nice and clean and you simply cannot beat the location if you plan to attend an event at the Century Link Center. The only drawback I would note involves getting back to your room following a large event (i.e. a concert). The stairway was not available for anyone to "go up" to their room, so these many thousands of guests were waiting in the lobby to funnel into 6 elevators. I think the hotel should reconsider this. The rooms, however, were exceptional! I would definitely stay there again!
Comment from
Jan 25, 2014
Thank you for you 5 Star rating! We have llstened to our guests requests and we have made adjustments to handling large groups to ensure returning to guestrooms is more effecient, including using stairs. We apprecicate your comments and hope to see you back soon!
5 out of 5
Recommended
for Everyone
by Mark from South Dakota

Great hotel to watch Creighton basketball game

Posted Jan 28, 2014
Pros: Comfortable beds, clean, professional staff, and fun atmosphere
Location: Creighton basketball games, concerts, and other events at CenturyLink Center across street (skywalk)
Room quality was great. Skywalk over to CenturyLink Center. After the game is over, head back over to hotel lobby for a couple drinks - definitely a great crowd!!