Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from saint joseph missouri

Great place, kid friendly

Posted Aug 4, 2014
Good clean hotel even with renovations going on. Water park was just big enough for the kids to have fun, but not easily lost in the mix of people. The room itself was large, bathroom was huge. Great overall place to stay.
Comment from Hotel Management
Aug 9, 2014 by PRManager, Hotel Management
Shane, Thank you so very much for your review. We are excited that your family had a great time at our water park and you enjoyed the room. Our new restaurant will be opening soon and we are sure it will also be a hit with your family.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lexington Ky

Posted Jul 8, 2014
A no problem stay ,good services and great location.
Comment from Hotel Management
Jul 12, 2014 by PRManager, Hotel Management
Michael, Thank you for choosing Holiday Inn Downtown Omaha. We are thrilled you enjoyed your stay. Do come visit us again!
5 out of 5
Recommended
for Everyone
by A verified traveler

great location family fun

Posted Jul 8, 2014
Pros: Most everything
Cons: Friendliness of staff.
I love the waterpark and slides for my 5 and 15 yrs kids. Room was so comfortable and perfect size for my family to be happy all weekend. Great price for all you get.
Comment from Hotel Management
Jul 11, 2014 by PRManager, Hotel Management
Holiday Inn Downtown Omaha provides splashtastic fun for the whole family. We are so excited that your family had a great time at our water park and that you not only enjoyed your room but your entire weekend! Be sure to remember us for your next family get away. We would love to have you stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Western Nebraska

Great for Ameritrade events and Old Market dining

Posted Jul 5, 2014
Pros: The vicinity was fantastic and convenient.
Cons: There is no restaurant in the hotel at this time.
Location: Close to so much!
The staff was very friendly and accommodating. The shuttle driver took us down to the Old Market and to Henry Doorley Zoo and picked us up relatively timely.
Comment from Hotel Management
Jul 10, 2014 by PRManager, Hotel Management
Dear Stacy, Thank you for sharing with us! We are excited that you took advantage of our shuttle program. Please do come and visit us again.
4 out of 5
Recommended
for Families
by A verified traveler

Nice clean room with fun waterpark

Posted Jul 5, 2014
Pros: Water park, and two king beds. Rates were reasonable.
Cons: The traffic noise made it difficult to sleep. The hotel is located near a hi way and it does get noisy
This hotel provides comfortable rooms and a fun water park. We have a 5 & 7 year old who spend ours going down the slide and playing in the pool and hot tub. The Henry Doorly zoo is only minutes away so it's convenient if that's the reason for your visit..
Comment from Hotel Management
Jul 9, 2014 by PRManager, Hotel Management
Thank you for reviewing our hotel. Our water park provides hours of fun and we are thrilled your family enjoyed it as well as our comfortable rooms. Holiday Inn Downtown Omaha also provides shuttle service to the Old Market area and the zoo for ease and convenience. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great pool, slide and play structure.

Posted Jul 4, 2014
Very happy with this hotel. Clean. Friendly staff. Pool, slides and play structure was so much fun for our family.
Comment from Hotel Management
Jul 7, 2014 by PRManager, Hotel Management
Thank you for choosing Holiday Inn Downtown Omaha for your recent visit to Omaha. We are thrilled that your family enjoyed our waterpark as well as our amazing staff. Please do come visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 26, 2014
Our room was clean and comfortable. The staff was nice. The Union restaurant/bar downstairs is nice and convenient to get a drink and eat. The only thing is that we couldn't ever connect to the free wifi. But, it's a nice hotel, and it has water park slides, etc, for younger kids.
Comment from Hotel Management
Jul 1, 2014 by PRManager, Hotel Management
We at Holiday Inn Downtown Omaha thank you for your kindness. Our staff is tremendous and works very hard to provide our guest with a friendly comfortable stay in a clean and safe environment. Our waterpark is splashtastic and we hope you were able to spend time there. We are sorry that you experienced issues connecting to our wifi. Please do know that you can always contact our front desk for troubleshooting. We hope to see you again soon.
5 out of 5
Recommended
for Personal Event
by rebecca from Anchorage, AK

Indoor Water Park

Posted Jun 11, 2014 on Hotels.com
I booked this hotel because of the indoor water park. Water park was great except for water being on the cold side. For it being indoors I would think hotel would keep pool and park a tad warmer. Spent most of my time playing with my granddaughter in jacuzzi where the water was hotter but certainly better than cold pool. Parking can be challenging as spaces are limited. It certainly beats having to pay to park at hotel as some other hotels charge for parking. Room was very comfortable. Staff was great. Would stay here again.
Comment from Hotel Management
Aug 16, 2014 by Manager, Hotel Management
Rebecca, Thank you for sharing your review. We are thrilled you enjoyed your room and our staff but are saddened you were not as comfortable in our waterpark. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by Sean from Lincoln

Overnighter after the zoo

Posted Jun 11, 2014
We were looking for a hotel with a nice pool for the kids after a day trip to the Henry Dorley zoo. I had seen the waterslide from the outside this hotel many times and thought the kids would enjoy the stay. The facilities in the hotel were excellent and very clean. We were a little disappointed to find out there was no continental breakfast as offered a most hotels. There is a pizza place attached that did serve breakfast but it was not free. Overall we had a great stay and the kids loved the small waterpark. In a great location right across the street from TD Ameritrade Park. Would definitely recommend to others!
Comment from Hotel Management
Jun 17, 2014 by PRManager, Hotel Management
Sean, Thank you for choosing Holiday Inn Downtown Omaha for your recent stay. We are thrilled that you enjoyed your time with us. Being a full service hotel, we do not offer the free continental breakfast as our sister Express hotel's do. We encourage you to consider booking a breakfast rate on your next stay.
3 out of 5
by A verified traveler

Bring earplugs, scooters open if the have staff

Posted May 27, 2014
Water park Nice for kids. Rooms clean but you can hear everyone around, including any party in the bar 4 floors below. Called to complain about noise at midnight told basically too bad we have a party booked. I told them they should list that in their brochure. Also 2 staff on duty on a Sunday morning, one checking people out and one to run scooters coffee bar and shuttle. Was told they could get coffee in like 30 minutes, whenever the shuttle driver gets back....
Comment from Hotel Management
Jun 9, 2014 by PRManager, Hotel Management
We are truly saddened that your stay with us was not what you would have wanted it to be. We have shared your experience with our staff and thank you for sharing with us. It is our hope that you will choose to stay with us again.