Breakfast and dinner served, American cuisine
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Reviews of Magnolia Hotel Omaha

4.5 out of 5
Magnolia Hotel Omaha
1615 Howard St, Omaha, NE

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1005 reviews" "
Rating 8 - Good. 203 out of 1005 reviews" "
Rating 6 - Okay. 101 out of 1005 reviews" "
Rating 4 - Poor. 51 out of 1005 reviews" "
Rating 2 - Terrible. 40 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Omaha is not aging well but this place is.
Stayed 1 night in Apr 2024
Response from Newton on Apr 17, 2024
Dear Nathan,We are delighted to learn that your stay with us was enjoyable. Thank you for taking the time to provide us with your valuable feedback about our very friendly staff and our beautiful historic hotel. I have conveyed this information to the entire team to acknowledge our collective achievement.We are looking forward to your next visit.Best regards,Newton

10/10 Excellent

TIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Newton on Apr 17, 2024
Dear Tim, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

8/10 Good

Kamille, Meridian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The Italian style and how cool the history of this building. We stayed for 2 nights and they didn’t refill, clean,make the bed or take our trash out. Other than that the staff were all nice and waitresses at the bar/restaurant were super nice.
Stayed 2 nights in Apr 2024
Response from Newton on Apr 12, 2024
Dear Kamille, we appreciate your recent stay at our hotel. Thank you for your feedback about how cool our Historic Italian-style Hotel is! I sincerely apologize that your room did not get service while you were here with us. I have shared your comment with the Housekeeping Leadership team, so we could improve and avoid this from happening in the future. We look forward to your next visit. Best regards, Newton

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel for a stay in downtown Omaha.
Stayed 1 night in Apr 2024
Response from Newton on Apr 11, 2024
Dear Randy, we appreciate your recent stay at our hotel. Thank you for the perfect rating and your comment about highly recommending our hotel for a stay in downtown Omaha! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Karen

Stayed 2 nights in Mar 2024
Response from Newton on Apr 9, 2024
Dear Karen, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Carlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly & always helpful! Nice place to stay!
Stayed 2 nights in Mar 2024
Response from Newton on Apr 3, 2024
Dear Carlie, we appreciate your recent stay at our hotel and your comments about our very friendly & always helpful staff. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Newton on Apr 4, 2024
Dear Rebekah, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We are looking forward to seeing you soon again. Best regards, Newton

6/10 Okay

Khirstin

Liked: Amenities
Was nice overall but definitely a few things wrong with room. For price, shouldn’t be many if any problems. Bathrooms could be cleaned better as well as cleaning in general. Beautiful property though. Will give another go.
Stayed 1 night in Mar 2024
Response from Newton on Mar 31, 2024
Dear Khirstin, We appreciate your stay and your feedback. I apologize for the subpar level general cleanliness with your room. I want to assure you that this is not our standard and I shared your comment with our Housekeeping Leadership team so we can prevent this from happen again. We look forward to your next visit. Best regards. Newton

10/10 Excellent

Evamaria

Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot. Love that they take my dog and welcome him. No charge like other hotels.
Stayed 1 night in Mar 2024
Response from Newton on Mar 28, 2024
Dear Keith, we appreciate your recent stay at our hotel. Especially your comment about our staff love that your dog is here staying with us and welcome him. We look forward to seeing you and your dog again. Best regards, Newton

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. Front desk person was friendly and helpful. The room was clean. I would stay again.
Stayed 1 night in Mar 2024
Response from Newton on Mar 26, 2024
Dear Amanda, we appreciate your recent stay at our hotel and your comment about our beautiful historic hotel. Especially the feedback of our friendly and helpful front desk staff. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Colleen, Sioux Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel at a reasonable price!
Stayed 1 night in Mar 2024
Response from Newton on Mar 25, 2024
Dear Colleen, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy place to stay in downtown.
Stayed 1 night in Mar 2024
Response from Newton on Mar 25, 2024
Dear Jeffrey, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Shelly

Stayed 1 night in Mar 2024
Response from Newton on Apr 12, 2024
Dear Shelly, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Teryl

Liked: Property conditions & facilities
We enjoyed the historical aspects of the building.
Stayed 1 night in Mar 2024
Response from Newton on Mar 23, 2024
Dear Teryl, we appreciate your recent stay at our hotel. Especially your comment about enjoying all aspects of the building. Thank you for the perfect rating! We are looking forward to seeing you soon again. Best regards, Newton

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Door to bathroom was tough to open
Stayed 1 night in Mar 2024
Response from Newton on Mar 20, 2024
Dear Keith, thank you for taking the time to share comments from your recent stay with us. I apologize that the bathroom door was tough to open and I have related this with our Maintenance Team. We look forward to having you again when you visit Omaha next. Best regards, Newton

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is, as far as I can tell, a vintage, original Omaha hotel. In other words, it's not part of a chain. So refreshing! The woman at the front desk went out of her way to get us "a better room" (her suggestion) and to facilitate a 3pm check-in. We stayed in an updated room on the top floor, and it was great. Very comfy beds, easy air control system, nice bath and shower, big closet, micro and fridge. There's a restaurant downstairs (along with a fireplace with sitting area) that we, unfortunately, weren't able to try. The location is fine, although not super near the more happening part of town, which is the Old Market area, I think. But it's super easy driving and parking in the city so this wasn't really a problem. I did have to question the $25 per night parking fee--so instead parked on the street (safe and easy), then moved my car at 9am. Wish I'd stayed here on my way out of Omaha instead of the Cambria Hotel!
Stayed 1 night in Mar 2024
Response from Newton on Mar 19, 2024
Dear Lisa, thank you for coming back to stay with us. We are excited to learn that you had a wonderful experience while you were here with us. This is all due to our extremely friendly and helpful staff. Please note I shared your comments with the Team, so we can acknowledge our collective achievement. We look forward to seeing you again when you return to Omaha next. Best regards, Newton

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Newton on Mar 20, 2024
Dear Andrew, we really appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

8/10 Good

Phillip

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Newton on Mar 18, 2024
Dear Phillip, Thank you for the rating and stay with us! We look forward to welcoming you back whenever your travels find you in downtown Omaha again! Best regards, Newton

6/10 Okay

Timothy, Edina

Stayed 1 night in Mar 2024
Response from Newton on Apr 4, 2024
Dear Timothy, we appreciate your recent stay at our hotel. We are looking forward to seeing you soon again. Best regards, Newton

10/10 Excellent

Jeannette

Stayed 1 night in Mar 2024
Response from Newton on Apr 3, 2024
Dear Jeannette, we appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very friendly. Unfortunately, I was sick the whole time and never left the room.
Stayed 1 night in Mar 2024
Response from Newton on Mar 20, 2024
Dear Lisa, we appreciate your recent stay at our hotel. Especially your comment about our staff at the desk was very friendly. I am very sorry that you were sick while you were here with us and I hope you are now feeling better. I have shared your feedback with the Team. Thank you for the perfect rating! We are looking forward to seeing you soon again. Best regards, Newton

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Newton on Mar 15, 2024
Dear Rebecca, we really appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Newton on Mar 12, 2024
Dear Steve, we really appreciate your recent stay at our hotel. Thank you for the perfect rating! We look forward to your next visit. Best regards, Newton

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Newton on Mar 16, 2024
Dear Cole, We really appreciate your stay and the perfect rating. We shared your feedback with the team. We look forward to your next visit. Best regards, Newton

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Loved the vibe of this place. Was within the area of all the places we needed to go.
Stayed 1 night in Mar 2024
Response from Newton on Mar 7, 2024
Dear Brianna, Thank you for your stay with us, and take the time to leave us a review. We are excited to know that you had a wonderful experience with us all due to our Staff at the Historic Magnolia Hotel. We look forward to seeing you again. Best regards, Newton

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place! Happy and helpful staff! Will definitely stay again!
Stayed 1 night in Mar 2024
Response from Newton on Mar 5, 2024
Dear Hannah, we really appreciate your recent stay at our hotel. Especially your comment about our staff is happy and helpful and our hotel is very beautiful. Thank you for the perfect rating! We are looking forward to seeing you soon again. Best regards, Newton

8/10 Good

Beverly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property has a unique 20’s period feel. The restaurant is an easy and friendly area to gather with friends and have fun conversations. The staff friendly and efficient. The food is fine.
Stayed 1 night in Feb 2024
Response from Newton on Mar 4, 2024
Dear Beverly, we really appreciate your stay and your comment about our friendly staff and hotel. We hope to see you again soon. Best regards, Newton

8/10 Good

Collene

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Newton on Feb 28, 2024
Dear Collene, We appreciate your stay and taken the time to provide us your feedback. We look forward to your next visit. Best regards, Newton

6/10 Okay

Christopher

Stayed 2 nights in Feb 2024
Response from Newton on Feb 26, 2024
Dear Christopher, Thank you for your stay and your feedback. We have shared your survey results with the team, so we can improve on those areas. We hope to see you again. Best regards, Newton

8/10 Good

Kirsten, GRIMES

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and historic boutique feel! Clean and comfortable rooms. Toilet and shower could use some updates with Shower water pressure being just ok, and toilet was running all the time. Only other monor inconvenience was the parking lot wouldnt let us out with our room key but the front desk was easy to call and took care of it all very quickly! Overall would go back!
Stayed 1 night in Feb 2024
Response from Newton on Feb 25, 2024
Dear Kirsten, Thank you for staying with us and providing us your feedback. We have shared your comments about the water pressure with our maintenance team. We also make note about updating the bathroom in the future when we renovate the guestrooms. We are looking forward to your next stay. Best regards, Newton

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water on any of the three days we stayed.
Stayed 2 nights in Feb 2024
Response from Newton on Feb 21, 2024
Dear Jennifer, Thank you for your stay and your feedback. I am very sorry about the hot water issue, please note this has been related to our Chief of Maintenance to address this issue. We do hope to see you again. Best regards, Newton

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic property in Downtown Omaha, walking distance from the Orpheum Theater. The decor and ambience in the lobby really sets the scene. Rooms were average. Poor soundproofing so you can hear every conversation in the hallway and sometimes from the other rooms. You will definitely have to call for more towels because they only provide one bath towel and two very small washcloths which are not replaced each day unless requested. I was provided a complimentary toothbrush at the front desk since I forgot to pack mine. The food and service downstairs in the restaurant were excellent. Very friendly and attentive staff.
Stayed 2 nights in Feb 2024
Response from Newton on Feb 20, 2024
Dear Christopher, we are delighted to learn that your stay with us was good. I do want to apologize on the noise from the hallway and the lack of towels in the room. I have conveyed your feedback about the wonderful food with the Team, so we can make the proper changes. I also shared your comment about your experience with the front desk and the staff was very friendly and attentive. We hope to see you soon again. Best regards, Newton

10/10 Excellent

Gina

Stayed 3 nights in Feb 2024
Response from Newton on Mar 21, 2024
Dear Gina, we stand ready to welcome you back, hopefully sooner rather than later! Thank you for sharing your comments and the perfect rating! I've personally thanked our dedicated team of ambassadors for being so welcoming and friendly! Thank you again for the feedback! Best regards, Newton

10/10 Excellent

Sai Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Newton on Feb 16, 2024
Dear Sai, we are delighted to learn that your stay with us was exceptional. Your perfect score is greatly valued. I have conveyed your feedback to the entire team to acknowledge our collective achievement. Best regards, Newton

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Newton on Feb 16, 2024
Dear Miguel, We are delighted to learn that your stay with us was good. We hope to see you soon again. Best regards, Newton

10/10 Excellent

Colette, Columbus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly comfortable bed and pillows. Love the pillows!
Stayed 2 nights in Feb 2024
Response from Newton on Feb 12, 2024
Dear Colette, We really appreciate your stay with us and excited to know you really enjoyed the bed and pillows. Thank you for the perfect rating and we will share your feedback with the Team. We hope to see you again. Best regards, Newton

10/10 Excellent

Jacquelyn

Traveled with pets, Traveled with family
Not all light bulbs in bathroom worked. Area around tub was dirty. Only one drinking glass provided.
Stayed 1 night in Feb 2024
Response from Newton on Feb 11, 2024
Dear Jacquelyn, we really appreciate your stay and your comments. I am very sorry for not all the light bulbs in the bathroom were working and the area around the tub was dirty. I shared your feedback with the Housekeeping Leadership Team, so we can address these issues and prevent these from happen again. I can also assure you that this is not our standard with the room standard. Thank you again for your time for provided us your feedback. We hope to see you again soon. Best regards, Newton

10/10 Excellent

Kat

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Newton on Feb 11, 2024
Dear Kat, we really appreciate your stay and the 5 out of 5 rating. We hope to see you again soon. Best regards, Newton

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and secure parking
Stayed 2 nights in Feb 2024
Response from Newton on Feb 10, 2024
Dear James,We really appreciate your stay with us. Thank you for the perfect rating and we have shared your comment about our nice clean rooms and secure parking with the Team. We hope to see you again soon.Best regards,Newton

10/10 Excellent

DUANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had to walk one block to the play. Breakfest was great
Stayed 1 night in Feb 2024
Response from Newton on Feb 5, 2024
Hi Duane, Thank you for your stay and the perfect rating. Please note your comment about breakfast has been shared with the Team. We look forward to seeing you again. Best regards, Newton

10/10 Excellent

Karen

Traveled with partner
As always, love staying here!!!
Stayed 1 night in Jan 2024
Response from Newton on Feb 2, 2024
Dear Karen, Thank you for being our loyal guest and taken time to provide us your feedback. We are excited to receive the perfect rating with this we know you had another wonderful experience with us! We have shared your comment with the Team so we can all celebrate. We are looking forward to seeing you again. Best regards, Newton

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. Great people thru out the hotel.
Stayed 3 nights in Jan 2024
Response from Charles on Jan 30, 2024
Dear John,Thank you for taking the time to review Magnolia Omaha! It is great to hear that you enjoyed your stay with us. We have shared your kind words with the team and look forward to welcoming you back the next time that you are in town.Warm regards,

10/10 Excellent

chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has been beautifully renovated and the hotel staff were so amazing, accommodating and welcoming! I highly recommend the magnolia! Bar and red was very good, fun cocktails! Nice fireplace!
Stayed 1 night in Jan 2024
Response from Charles on Jan 29, 2024
Dear Chris,Thank you for taking the time to review the Magnolia Omaha! It is great to hear the kind words regarding our staff, and we are happy to hear you enjoyed the building as well. We look forward to welcoming you back the next time that you are in town.Warm regards,

10/10 Excellent

ariana, Portland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and very unique
Stayed 2 nights in Jan 2024
Response from Charles on Jan 29, 2024
Dear Ariana,Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!Warm regards,

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Charles on Jan 23, 2024
Dear Steven,Thank you for staying with us, and thank you for taking the time to review our hotel! We hope you will come back and visit us soon!Warm regards,

10/10 Excellent

Gavin

Stayed 1 night in Jan 2024
Response from Newton on Feb 11, 2024
Dear Gavin, we really appreciate your stay and the perfect rating. We hope to see you again soon. Best regards, Newton

8/10 Good

Erica

Stayed 1 night in Jan 2024
Response from Charles on Jan 22, 2024
Dear Erica,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!Warm regards,

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay at The Magnolia! Service is excellent, room is comfortable burgers excellent. The room was extremely cold for the first hour, maybe turn the heat on before arrival. Otherwise a comfortable stay
Stayed 1 night in Jan 2024
Response from Newton on Jan 20, 2024
We really appreciate your return to stay with us. Always great to hear from our repeat guests with a perfect 10 rating. We thank you for continuing to be our loyal guests. We have shared your comments with the Team, so we can better prepare the room temporary in the room prior to guest arrival. We look forward to your next visit. Best regards, Newton

4/10 Poor

Craig

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not Great
It was ok. I’ve stayed in nicer 3 star hotels. Our first room the tv remote would not work. They couldn’t find batteries. I had to go to the lobby to try and get it fixed. Our heat did not work and there was no spare blanket in the room not to mention even on the bed. They moved us to another room and upgraded us. Which we were very appreciative of. The staff was great. The bed and furniture set low to the ground and was really springy. The water pressure was not great. The water was hot. Only one trash can in the whole room. Faucet was loose. The heat took about 45 minutes to start working in the second room. The location was great to go to the Orpheum. The restaurant in the hotel was extremely slow and was ok. It took us 1 1/2 hours and we ordered the show menu. We had to take the dessert to our room as there was no time to eat it. We had to interrupt the server to get the dessert and the bill. The drinks were over priced and small portions.
Stayed 1 night in Jan 2024
Response from Charles on Jan 16, 2024
Dear Craig,Thank you for taking the time and reviewing your stay with us. While we take this review and use it to help improve our services, we hope you'll take another chance on us. We strive to satisfy our customers and we look forward to doing just that during your next stay. Thanks again. Warm regards,