Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Mid-Hudson Valley, NY


Posted Sep 2, 2014
Pros: Location was good, as well as the bed and shower!
Cons: Please fix that elevator.
Location: Good ol' horseshoes!
It was close to the horseshoe pits where I was competing in the NY State Tournament and provided a restful place to sleep. One problem was the elevator that sounded like it was ready to quit.
4 out of 5
for Everyone
by A verified traveler from York, PA

Very convenient !

Posted Aug 24, 2014
Pros: Location, indoor pool, and Denney's.
Cons: Nothing comes to mind.
Location: Norwich is a great small town. Visited the a Chenango County Museum and the Northeastern a Museum of Autos, and genealogical research at the library.
Location right in the heart of Norwich made everything I needed to do in town right around the corner. Management and staff were all very friendly and hospitable. Having Denney's attached to the facility was very convenient. The indoor pool was a big plus for me.
3 out of 5
by A verified traveler from New Jersey

Just ok

Posted Aug 23, 2014
Pros: Very clean, Staff friendly,
Cons: repair elevator, rearrange position of the bed
Location: Great location to center of town
One side of the bed against the wall--difficult to get in and out. No chair, other than the desk chair to sit and watch TV Wanted a non smoking room--musty smell so not sure if it once was a smoking room
4 out of 5
for Business Travelers
by A verified traveler

Hotel was close to our destination

Posted Aug 11, 2014
We were unable to get hot water on the third floor., otherwise everything was okay.
3 out of 5
for Everyone
by A verified traveler

wrong room key twice

Posted Aug 11, 2014
gave me wrong room key twice.Elevator was scary to ride in, TV was an antique only worked part of the time. sink was clogged up
1 out of 5
by A verified traveler from st, clairsville,ohio

doors keys don't work

Posted Jul 3, 2014
Pros: room was clean and location in town was great.
Cons: rooms need updated
Location: good location, walking distance to many things
door keys wouldn't work, had to go to desk one night and get a new key, other nights it took 5 to 10 minutes to get in room, no mini fridges in room and needs updated, electric plug in bathroom needs replaced.
2 out of 5
by A verified traveler

Needs work.

Posted Jun 23, 2014
Pros: Proximity to downtown Norwich.
Cons: Just about everything could and should be upgraded.
Hotel is in need of a major facelift. Sagging wallpaper in the room, worn carpeting throughout the hotel and an elevator that was on its last legs are just a few of the issues with this HJ.
4 out of 5
by Carmen from MD

Great location

Posted Jun 19, 2014 on Hotels.com
Its location was very convenient for us touring colleges in the region. The staff was helpful and nice. The only problem was the torn up towels that need to be changed urgently.
4 out of 5
for Personal Event
by Chris from Marion, ny

Great place for the price

Posted Jun 9, 2014 on Hotels.com
The pool is in great shape. They have a restaurant in the same building. It's safe, plenty of parking and good price. The bad thing is the place smells like cigarettes. Bring the febreeze.
4 out of 5
for Everyone
by Terri from Peru, NY

Not bad at all for the price!

Posted Jun 2, 2014
Pros: We liked that it had a Denny's Restaurant on location, and it also had a pool that was open from 9:00am to 11:00pm, which was nice.
Cons: Hot water situation really should be rectified. Full capacity or not, they should not be running out of water.
Location: Little diners, a sports bar/restaurant, downtown Norwich which is really quite charming. They happened to have a car show that weeend which was nice.
The hotel was clean enough, and other than my husband running out of hot water around 11:00 on a Sunday morning, the stay was fine really. The staff stated they were at full capacity on Saturday evening and apologized for this problem, however we did find it odd. But again, overall the hotel was fine.