Find Hotel with a Concierge in Onna

"Excellent buffet at lunch time."

"Just be aware there isn't anything close by to walk to. They offer many activities but unfortunately, it was raining when we were there so couldn't take advantage of the water activities."

"The staff here is exceptional. The staff is warm, welcoming, and customer service is impeccable. "

"We arrived late at night but we had no issues whatsoever. The front desk staff was very professional and many spoke English, which was very helpful. The room was clean and had all the amenities you need. The only part that was less than perfect was the space for my luggage, but that was on me. I brought a large suitcase, which didn't fit on the stand. One suggestion to go over the top: offer 1-2 English-speaking channels on TV. Maybe NHK World. But it's not necessary. Location is right on Kokusai Dori, really convenient. Checking out was very easy too. The hotel is only nine floors, so it's not a resort experience, if that's what you are looking for. This hotel fit my needs just right: easy to get in/out, attentive/friendly staff, secure (after a certain hour you need your hotel key to enter) and clean. Good choice for a solo traveler."

"Stunning view, walking distance to a few dinning options, beach and water activities are just across the road. The deco may a bit outdated but room is big and clean. Staffs are all very friendly and professional. Breakfast buffet has lots of options and all food are well labelled. Even my son with multiple allergies can have a lot of choices."

"Excellent hotel with impeccable service. Onsite dining option us great, especially the japanese restaurant where we had a special course meal for 8 people in a reserved room. Would definitely come again and recommend to others. One minor downside is the breakfast place rather small and easily crowded, but you can use line app to get your waiting number in your room, minimizing wait time on site."

"Overall bad experience, three-star hotel at most. The hotel is old, facilities not quite clean. Our pillows have a dirty feet smell, very unpleasant. Even after we asked them to change the pillows, the next day, there is another dirty feet smell pillow!!! Food is not good either. The only ok restaurant is the Four Season one and the Japanese restaurant. But not all restaurants open all the time. Staff is not as friendly to foreigners as to Japanese . Limited English speaking staff"