Ratings based on 426 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Dance competition

Posted May 3, 2015
I love this hotel. Their staff is very friendly. Very good breakfast their room service is excellent.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wilmington, CA

Beautiful Hotel

Posted May 1, 2015
Pros: Clean and comfortable
Cons: Longer breakfast times on weekends. 6-9am was a little rough.
Location: We attended a wedding in the area so we were not really out and about. It was just an overnight stay.
I love Ayres Hotels. I booked the wrong one because there are several around the same area. Confirm the location. The staff is always friendly. On check in I was told because I was using my debit card they would put a hold for $50 on the account. I was a little annoyed at this, but the gentleman who helped me was very nice. Check-in was easy. Our room was comfortable and pretty. Wish we had spent more time there! Breakfast the next morning was excellent. Food was delicious and the staff very courteous. The only negative was the fact it was next to the airport. The planes woke me up a few times.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Large rooms with convenient amenities

Posted Apr 27, 2015
Pros: Love the room size and room amenities.
Cons: Staff lacked basic customer service skills.
Location: Walking distance to convention center
The hotel itself was very pleasant, large rooms with microwave, mini fridge. Some of the decor is outdated but the property seemed well maintained. The staff was not great. Both the front desk staff at check-in and the staff working the breakfast seemed cranky and short with guests. There was no warmth and definitely no smiles. I felt as if I was bothering them by being there. I would love to go back as I felt that the facility and the rooms were nice, I just didn't think the staff was very kind or courteous and I would rather take my business to another property.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Peoria AZ

Posted Apr 17, 2015
Very nice and clean room helpful staff I enjoyed my 2 nights at the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Nice courtyard. The bed was comfortable. Hotel staff was nice and helpful. They need to have wine openers available for guest use.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2015
Beautiful hotel. Excellent breakfast. We weren't expecting that! Freshly cooked eggs sausage French toast- all included!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2015
Didn't like the fact that room service is only for dinner... Who wants to get dressed and go downstairs for breakfast! Should be 6am 10pm-7days a week!
5 out of 5
Recommended
for Couples
by Alexfrom San Francisco

Weekend in sunny California southern

Posted Feb 3, 2015 on Hotels.com
It is just a great place to stay
5 out of 5
Recommended
for Families
by A verified travelerfrom bossier city, la

Nice hotel staff were great

Posted Feb 2, 2015
Pros: The staff and the breakfast
Cons: Check in time
Location: Airports
Beautiful staff beautiful hotel, good location. Right in the middle of the city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ontario, ca

Smooth, peaceful, and worth coming back

Posted Feb 2, 2015
This place is very, very clean. The staff's very friendly and helpful. Wendy was very helpful, she went above and beyond. I want to thank her for helping our family out during a difficult situation. (Family funeral). Our stay was wonderful. The breakfast was good and the staff was so friendly and sweet. Thanks for a stress free weekend.