Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central to all activities.

Posted Apr 12, 2014
Breakfast was above average for a continental breakfast. Staff was good and responsive to our requests. Only issue would be the lack of fan in the bathroom. We would definitely stay here again!!!
5 out of 5
Recommended
for Families
by DK from Manhattan Beach, CA

Quick Stay

Posted Apr 7, 2014
Pros: Close to what we wanted to do. Went to movie, saw Rancho Cucamonga Quakes and my son played in a soccer tournament within 15 minutes.
Great place for a quick stay (1 to 2 nights). Needed a last minute inexpensive place for a night. Great price, clean facility and rooms, pleasant staff and adequate breakfast included in room price. Lots of restaurants nearby and easy access to local events.
4 out of 5
Recommended
for Everyone
by Berenice from Victorville ca

Nice area

Posted Apr 2, 2014
Rooms are nice and clean, hallways are kinda old, overall pretty nice to stay, love continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport.

Posted Apr 1, 2014
Hotel is located in a very nice area. It seemed to be fairly new. Close shopping, restaurants and fast food. Nicely priced. I will definitely stay there again the next time I'm in Cali.
5 out of 5
Recommended
for Everyone
by John from Lancaster CA

Best Western Plus Heritage Inn, Rancho Cucamonga

Posted Mar 16, 2014
Pros: What I liked was the courteous staff on arrival, helpful as well when I was looking for a local floral shop. Good location near many venues.
Cons: I think it works fine the way it is, nothing I would improve.
Location: Plenty of shopping and restaurants nearby including Victoria Gardens.
I made this reservation the night before I needed it. Where other hotels in the area were full, there were rooms available here. I was pleasantly surprised by the high quality of the place, thinking that if the other places were full, there must be a negative reason this one isn't. As I wrote, this hotel is clean, comfortable with a kind and helpful staff.
2 out of 5
by A verified traveler

Filthy Carpet

Posted Mar 15, 2014
Carpet in the Room me and my Son stayed was Filthy. Ruined our stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Kristen was a great help on Front Desk.

Posted Mar 9, 2014
She was kind, friendly and willing to help with directions to local places in the area. Just made the stay great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very friendly staff.

Posted Mar 3, 2014
It was very clean and staff was very helpful. Customer service is big to me and they were amazingly great. Rooms were nice and I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Ontario Airport.

Posted Mar 2, 2014
Clean rooms and friendly staff. Arrived late and was greeted with a smile. Staff recommended nice restaurants close by for dinner.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay

Posted Feb 24, 2014
Hotel was very convenient to get to, enjoyed the room, very clean and very comfortable. I would consider staying again.
Comment from
Jan 27, 2014
Dear Valued guest, Thank you for your Five Star feedback for your recent stay at our property. We appreciate your input. We promise every team member will work harder to provide the best service to you. We hope to see you stay here again in the future. Thank you again for your excellent feedback. We hope you have a wonderful day.