Ratings based on 685 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Room did not seem clean

Posted Dec 11, 2014
Pros: The location
Cons: Clean the rooms
The carpets looked like they had not been vacumed in a while and the room did not seem as if it had been cleaned recenlty. Was very much a disappointment for $158.00 dollars.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at Ontario Mills...

Posted Dec 1, 2014
Clean, confortable bed, quiet, near from mall and food...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

オンタリオミルズに近いホテル

Posted Nov 17, 2014
Pros: ベッドの眠り心地
Location: オンタリオミルズ、Citizens Business Bank Arena
オンタリオミルズに近いので選びました。ミルズ周辺の他のホテルと特に変わりないグレードです。フロント横に美味しいウエルカムクッキーが置いてありました。バスタブ付のお部屋でした。ベッドの眠り心地がとても良かったです。外の騒音も聞こえずぐっすり眠れました。翌日は深夜発のフライトを控えていたのでレイトチェックアウトを利用、16時まで滞在できました。
Comment from Hotel Management
Nov 26, 2014 by CISGM, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom glasgow,scotland

Great location for airport

Posted Nov 6, 2014
Pros: Convenience and pricing excellent
Location: Walking distance to mall
Overnight stay, pleasant with good breakfast selection
Comment from Hotel Management
Nov 26, 2014 by CISGM, Hotel Management
Thank you! Hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Z

Easy, breezy!

Posted Oct 7, 2014
One night stay. Attended a concert at the Amphitheater. So late arrival a few hours sleep and early out in the morning. Breakfast to go bag was a life saver and the coffee bar too! Breakfast looked great I wish I had more time.
Comment from Hotel Management
Oct 14, 2014 by CISGM, Hotel Management
We are happy that our location and accommodations fit your needs for the concert you attended. We appreciate the 5 star review and hope to see you again soon!
5 out of 5
Recommended
by davidfrom Orange, Ca

friendly staff and beautiful rooms

Posted Sep 15, 2014 on Hotels.com
2nd time we were here, came back due to 1st visit. very enjoyable.
Comment from Hotel Management
Nov 29, 2014 by Karen, Hotel Management
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We look forward to seeing you again when you are in the Ontario area.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 15, 2014 on Hotels.com
A Great Hotel. Luxurious, Friendly Staff and Great Location, Next To Ontario Mills Mall. Close Proximity To Major Freeways.
Comment from Hotel Management
Nov 29, 2014 by Karen, Hotel Management
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
5 out of 5
Recommended
by Chen Yao-Linfrom Taiwan

Frontdesk service so nice, room is wonderful

Posted Sep 13, 2014 on Hotels.com
Frontdesk service lady is so nice, room is wonderful and breakfast is better than super 8.
Comment from Hotel Management
Nov 29, 2014 by Karen, Hotel Management
We are so pleased that you enjoyed your stay at our hotel and that our staff took care of your needs! We hope to see you again soon!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 8, 2014 on Hotels.com
Comment from Hotel Management
Oct 14, 2014 by Karen, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice & helpful staff.

Posted Sep 2, 2014
Breakfast ran short quite a few times way before it was suppose to end so u had to wait. Wish the pool stayed open longer & had pool towels available with out having to ask the front desk.
Comment from Hotel Management
Oct 14, 2014 by CISGM, Hotel Management
Thank you for the 5 Star review!!! We apologize that you had to wait for the breakfast buffet to be refilled. It was an extremely busy weekend and the staff tried very hard to keep up. Our pool hours are necessary because we have sleeping rooms located right above the pool area. These guests can be disturbed by people in the pool after 10pm. We appreciate your understanding!