Ratings based on 435 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Delano California

Nice comfortable hotel

Posted Apr 21, 2015
Pros: the room size
Cons: the restroom vent
i would stay in this hotel again, the one thing i didn't like was when some one would use the restroom the vent would blow the air into the room and that was not pleasant they need to fix that but other then that it was nice.
2 out of 5
by A verified travelerfrom Los Gatos, CA

Close to Ontario Convention Center.

Posted Mar 31, 2015
Room 3166, newer wing, close to Convention Center, smelled like mildew or mold. We and their facilities engineer could not tell where it was coming from. He offered to spray to cover the smell. The hallway to the room smelled fine, the room smelled like it could make somebody ill. We were so glad to leave after 5 nights! Also, housekeeping did a substandard job. Trash wasn't emptied every day. Wish we had stayed across the street for half the price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Extremely nice! Loved the patios

Posted Mar 23, 2015
Big rooms likes the refrigerator and microwave would recommend!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Posted Feb 28, 2015
The Double Tree was very comfortable and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, large hotel

Posted Feb 25, 2015
Pros: Comfortable, clean and reasonable price.
Had a great but very short stay. Hotel was very large and my room was quite a distance from the lobby and two of the elevators were out of order so had to take the stairs but...traveling by myself, not a big deal. The staff was very pleasant, room service and food were great. And the 1 day conference I attended was comfortable and the food also good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2015
The staff was very helpful and the facilities were nice. Also, a convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2015
Cons: Dining Room Service Food over-priced
Location: Convention Center
Good for access to Convention Center = walking distance
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico

Hotel muy acogedor y confortable

Posted Jan 4, 2015
Amplias habitaciones, agradable lobby, buen servicio, estacionamiento gratis.
5 out of 5
Recommended
for Getaway With Friends
by Tomasfrom Chino

GREAT PLACE

Posted Jan 4, 2015 on Hotels.com
Stayed for a new years eve party at the hotel. Everything was great, rooms, service, comfort! We don't live far from hotel but would definitely stay again for a little getaway.
5 out of 5
Recommended
for Families
by A verified traveler

Great

Posted Jan 3, 2015 on Hotels.com
I was there for the holidays and it was wonderful.