Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
79% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler from San Fran Bay Area

Good central location

Posted Sep 7, 2014
Cons: A little more creativity in the continental breakfast would add a lot.
We are familiar with the area and like the location, cost-savings this hotel provides. A restaurant called Cafe Allegro in the historic town center of Upland is a favorite of ours.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Good bang for your buck

Posted Sep 2, 2014
Pros: Ample parking, friendly staff
Cons: Maintenance on their pool and jacuzzi
Location: Very convenient location close to great restaurants. They are even next to a Kaiser Clinic...
Staff was friendly, ample parking lot. free wifi! continental breakfast. Pool could have used a bit cleaning along with jacuzzi. I kept pulling out garbage guests had thrown into the pool. The water was cold but the coldness never felt sooo good on my body! it was super hot so I had no problem with it being cold. Jacuzzi water was lukewarm....LOL!! that's were my son stayed the whole time we were there. Rooms are very clean, they do a very good job at keeping them. beds are nice and fluffy, so comfortable. A/C always worked and kept us nice and cool..... our mini fridge did not work, so some food we had stored in it spoiled. but no biggie.....who eats left overs on a trip anyways??? Note to management: room #216 needs to get fridge changed. I really liked this hotel, there were so many good restaurants, 7 eleven's, fast food restaurants and walmart within walking distance. i would definetely come back and recommend this place.
1 out of 5
by A verified traveler from Arizona

Not at all what I expected.

Posted Sep 2, 2014
Did not feel safe for myself and my family. Hotel outdated not up to code.. sorry the room had a stingy foul odor. Seemed like a slum lord takes care of hotel.
3 out of 5
by A verified traveler from up

They should not advertise a continental breakfast

Posted Aug 25, 2014
The continental breakfast was shameful. The bath sink was clogged but we did not have time to let them know We got there at 11 pm left at 8 am. Brushing our teeth was discussing with the sink not draining Although the sheets and blanks were clean and comfortable
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Upland

Posted Aug 24, 2014
Pros: Convenient to Upland where I was visiting family.
Cons: Update carpet and furniture
This Hotel was pretty basic. Seemed older not up to date. Had to change rooms right after getting there because the toilet didn't flush. Staff was friendly and took care of the issue quickly. Shower was different than any I had ever had. No bath, just large area for shower, could fit 4 people in there. Have to be careful to not let water go into the bathroom area. I rated it a 3 because there was nothing special, jut a basic place.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2014
The air conditioner didn't work, but we were moved to another one immediately.
1 out of 5
by A verified traveler from Oceanside, Ca

Sadly disappointing

Posted Aug 19, 2014
Pros: very close to my familys house
Cons: where do I start?
Location:
The front desk was friendly and professional....that is the only thing positive I have to say. The property was old but that doesn't mean that it has to be as trashy as it was. It appeard that some people actually lived there. There where people out side leaning up against my car so I had to keep an eye out on them so they didn't harm it in any way. I had to call up to the front desk because there was a party going on while many were trying to sleep. It did not look as though the curfew was enforced however when I called the front desk, they did come out and it sounded a little quieter a little bit afterwards. There was no complimentary soaps for us all and the beds were harder than a rock. As a result of all of this, I got no sleep what so ever.
3 out of 5
Recommended
for Families
by A verified traveler from Mexicali, Mexico

Nice, clean and quit hotel

Posted Aug 11, 2014
Pros: the room was very clean, good neighborhood
Location: it´s far from higway 10 and I just needed for sleep
we arrived around 1:00am and there were no problem, our room was waiting for us. The staff was nice people, comfortable bed
2 out of 5
by A verified traveler from oklahoma

Posted Aug 4, 2014
The room was very clean. However, the shower head had a serious leak, sprayed over the shower curtain and soaked the t paper, towels and floor. We had to tighten it. Breakfast was supposed to be included but when we arrived around 8am, there was nothing left. We waited for several minutes then finally decided to check out.
4 out of 5
Recommended
for Everyone
by A verified traveler

more than expected

Posted Jul 22, 2014
The room was well worth the price. Includes fridge stove and oven. Fixtures are a little dated but all working.