Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from parachute, co

Nice relaxing stay!

Posted Jul 21, 2014
Just passing thru on our way to the coast. I normally don't sleep well in motel beds, but the beds and pillows were very comfortable and the room was nice and clean. Very friendly staff!
3 out of 5
by A verified traveler from Lakewood Wa

Posted Jul 15, 2014
For the price I wasnt too happy. We were put in room above the pool and it was so loud then the air didnt work right so couldnt block out sound. Wasnt the cleanest and the breakfast was so so not alot to choose from. Dont thing we will pick this place again
Comment from Hotel Management
Jul 18, 2014 by Assistant General Manager, Hotel Management
Thank you for taking the time to provide us with a review regarding your recent stay at our hotel. We greatly appreciate feedback of all kinds from our guests, as it helps us to improve our quality and experience. We are very sorry to hear that you found your time with us to be unsatisfactory. Please be assured that your comments have been shared with our department heads, and we will be striving to improve our air conditioning systems, housekeeping performance, and our breakfast offerings. We hope you will give us another chance to provide you with a better experience the next time you travel to the area. -Justin B Operations Manager
4 out of 5
Recommended
for Families
by A verified traveler

Great value for a large 2 bedroom suit.

Posted Jun 26, 2014
Cons: Breakfast.
If only there was a better breakfast, it would be excellents across the board.
Comment from Hotel Management
Jul 8, 2014 by Assistant General Manager, Hotel Management
Thank you for taking the time to provide us with feedback regarding your recent stay with us. Please accept our apologies that you found our breakfast to be less than excellent. Please be assured that we are working with our Breakfast Hostesses to improve and augment our breakfast offerings. We are glad to hear that you found other aspects of your stay to exceed your expectations, and we hope to see you the next time you travel through the area. -Justin B Operations Manager
5 out of 5
Recommended
for Everyone
by Sidney from Claymont DE

nice place near my grandchildren

Posted Apr 15, 2014
I travel to Ontario several times a year. I always stay here because of the informal and homely feeling we get here and the staff is outstanding. They go the extra mile to make you feel welcome.
Comment from Hotel Management
Apr 17, 2014 by Assistant General Manager, Hotel Management
Thank you for your positive comments regarding your recent stay with us. We are happy to hear that you enjoy our informal, homey atmosphere, and that our staff are able to make you feel welcome. We truly value your business, and appreciate your loyalty. We look forward to seeing you the next time you travel to the area. -Justin B Assistant General Manager
4 out of 5
Recommended
for Everyone
by patrick star from Seattle, WA

Tiny town, good hotel.

Posted Apr 5, 2014
We stopped here passing through on our way to Washington. Nicest hotel in a tiny town with not much in it. They have a pool, free breakfast, and free wifi. A fairly good deal. Clean rooms and comfortable beds.
Comment from Hotel Management
Apr 15, 2014 by Assistant General Manager, Hotel Management
Thank you very much for your positive review of our hotel during your recent trip to Ontario. We are glad you were able to enjoy our clean, comfortable rooms and superior amenities at a great price. We hope you will stay with us again the next time you travel through Ontario. -Justin B Assistant General Manager
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Would stay again

Posted Dec 3, 2013 on Hotels.com
We stayed here because it was a convenient stop overnight on the way to and from our destination. Staff was wonderful, rooms were clean, breakfast was decent, pool was nice.
4 out of 5
Recommended
for Personal Event
by Slightly Irritated from Oregon

Beautiful Room but Lacking in Advertised Ammenitie

Posted Nov 15, 2013 on Hotels.com
The rooms in this hotel are beautiful and the beds are very comfortable! Two things that are extremely important to me. However we booked this room with the intention of using the hot tub upon arrival since we were in the care for 10 hours prior, the hot tub and pool were closed due to a child getting sick in it but we were told there was no one to clean it so it was just closed. This hotel also advertises a complimentary breakfast, there was ONE person stocking the breakfast area and the hotel was completely full (and with a football team) we stood and waited for nearly every breakfast item as it was being brought out one item at a time with 15 minutes in between items I had a cold biscuit waiting for gravy - by the time each item was brought out the hungry football boys gobbled up what was there while we were standing waiting for it to all arrive together so that we could have our breakfast together! I mean I didn't get to give them my money a little at a time over several days and then not give the full amount to them? I did not get to give them less for the amenities promised and not received? If you list amenities I expect them just as if I would expect a bed and a shower... I would not expect those things to be left out and then have to pay you anyway?
5 out of 5
Recommended
for Overnight Stay Before Destination
by marge from ND

West traveler

Posted Oct 3, 2013 on Hotels.com
Very comfortable bed and great shower. We stayed here on the way West and on the way back. I would suggest a nightlight of some sort in bathroom, lighted switch would even be helpful.
5 out of 5
Recommended
by larry marostica

This traveler left a rating score only Posted Oct 2, 2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to where we were having a reunion

Posted Sep 30, 2013
Pros: it was fairly new, clean and easy to find.
Cons: A carpet stain could have or should have been removed.
Location: Close to the freeway. it is Ontario, Oregon, there is nothing to do unless you want to watch the onions being harvested.
went as planned, no problems. Check in was shown at 3pm but we arrived at 2 and she helped find us a room that was cleaned and ready. Very friendly staff. Good Internet.