Ratings based on 538 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and friendly place to stay.

Posted May 26, 2015
Pros: Great breakfast.
We stayed at this hotel because of the price and location to the event that we were attending.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, very kind staff

Posted May 25, 2015
Everything was great at Hyatt, they even did an effort to rush our check in even that qe arrived earlier, no problem to recommend this hotel.
3 out of 5
by A verified traveler

Posted May 24, 2015
Mediocre hotel Poor parking Dificult to get call into hotel
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NH

Maintenance

Posted May 16, 2015
Pros: Location, breakfast buffet
Notified hotel staff of maintenance issue that took 3 days to respond to
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near everything!

Posted May 14, 2015
I needed a quiet place to study and just keep to myself. This place was perfect. The room was very clean, it was quiet, the bed was super comfortable. Best part is the breakfast in the morning. I will definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2015
The beds are really comfortable, entire hotel is clean and staff was REALLY friendly. Will stay here again every year.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom HEMET, CA

Excellent location

Posted May 4, 2015
Pros: EXCELLENT floor plan!!
Cons: jacuzzi needs to be available. More kitchen staff keeping all items stocked at all times.
Location: RESTAURANTS, MOVIES, SHOPPING, FREEWAY ACCESS TO EVERYTHING
The staff was pleasant; however, the buffett breakfast was out of supplies & stock. No hot water, coffee, silverware were needing to be restocked. Thus, we had to wait 30 minutes for all those items. No jacuzzi available, highly disappointed. Additional parking fee was not appreciated.
4 out of 5
Recommended
for Families
by A verified traveler

+Great Location (Next to Mall) -Small Suites

Posted Apr 29, 2015
Pros: Location-Breakfast-Staff
Cons: Room layout- Whistling windows-7.50 parking fee :(
Location: Ontario Mills Mall- Great shopping spot & Rainforest Cafe located in mall!
The Location was great- easy to find & Right next to a great Mall- The Suite was a bit small- odd layout but we made it work (family of 6!) Nice Staff- GREAT BREAKFAST their skillet breakfast sandwiches were superb- Not happy to pay 7.50 for parking ( added to my card with out notification) :/ But overall an okay stay- next time if I'm in town and willing to pay 120-150 I'll stay at a more roomy hotel with free parking like Hampton or Staybridge Suites this was a last minute family emergency trip so it was sufficient. Oh yeah the unsealed windows whistle bad from windy nights! I woke up at 2 am because it was soo loud and I'm a heavy sleeper so if it's windy (usually is in Ontario) be prepared for a noisy night lol.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ca

very good stay

Posted Apr 26, 2015
rooms are clean the breakfast was wonderful the only thing I didn't like where the beds were too firm for my liking but my overall stay was wonderful I recommend for families
1 out of 5
by A verified traveler

Terrible experience when checking in

Posted Apr 20, 2015
Would not recommend.. Tried to check in to my room several hours after it should have been ready, and I still had to wait additional time because it was being "cleaned" very bad experience