Ratings based on 343 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Ontario, CA
Nice hotel close to family.Posted Jul 9, 2014
Everything was good. Even the breakfast was great. I would be coming back.
by A verified traveler
Posted Jul 7, 2014
room is hot and doesn't smell good. food is not great.
for Everyoneby A verified traveler from Huntington Beacg
Good value. Room had almost all the amenities.Posted Jul 6, 2014
Disappointed the room had almost all the amenities but no hair dryer.
for Everyoneby A verified traveler from San Francisco
Clean and comfortablePosted Jun 24, 2014
Pros: room setup and furniture was very nice. Also liked the café service.
Cons: Air conditioner was extremely loud and as it was right next to the bed it was difficult to sleep with all the noise it made
Location: Location was perfect for our needs and I'm sure that people who love to shop are thrilled with the proximity to the Ontario Mills Center
Initially we were given a room that had damp carpet and had two large fans in there to get it dry, why would the staff provide such a room? They did however transfer us to another room; the room was good, only problem was that it was across from the laundry and right by the exit door to the pool. As we had just driven for 7 hours we were just happy to have a room to relax in.
for Everyoneby A verified traveler from las vegas
Great hotel,staff and breakfastPosted Jun 19, 2014
Was infirmed upon arrival that when u book a room on expedia it doesnt mean you get the type if room paid for, staff worked to resolved. Good hotel.
for Everyoneby Vic from Texas
Pleasant areaPosted Jun 18, 2014
Pros: We enjoyed the quiet, tranquil feel of the hotel. The breakfast that was provided was another positive experience,several choices all of them fresh!
Cons: Overall, I don't see anything that would need to make any changes!
The hotel was a very relaxing stay. Area was pleasing and had access to many different shopping and restaurants.
for Everyoneby Maccie from Santa Ana, Ca
GraduationPosted Jun 15, 2014
Location: Ontario Mills Mall, tons of places to eat.
I booked a room because I was graduating from University and our commencement was at being held at the Citizens Arena. (.75 miles away) What a great place! The staff was super nice, the room was large and very comfortable. Only thing I was baffled about was there was no bath tub?! An awesome shower mind you, but no shower/tub combo. And being female, I like having a tub to relax in. I could have asked for another room, but why bother? I could live with out a tub for one night. It being on top on the 10 (I-10 for you non-Cali people ;) ) I was afraid it would be extremely loud, but it wasn't. Not a sound could be heard coming from the freeway, plus my room was next to the elevators. Again, not a peep! It was great! Side Note: For you ladies and gentlemen that like to shop, like myself, you are adjacent to the Ontario Mills Mall. Yay!
for Everyoneby A verified traveler from Arizona
Nice hotel right across the street from the mall!!Posted Jun 9, 2014
Pros: We loved everything about this hotel. It was so close to everything and loved having the mall right across the street from us. The room was big A plus
Location: There is a mall right across from the hotel and a David and Busters which was fun when you have your family with you. Starbucks is very close as well.
The room had all the amenities that you would want. The room was very spacious and comfortable. The bed was so comfortable and loved how the TV swiveled so you can watch in bed or while on the couch. Very clean and the breakfast was awesome! Loved the 24/7 option for food, when we checked in it was late and was still able to order a delicious meal. The pool was great too! Will definitley stay here again next time we are in Fontana.
for Everyoneby TDanna
Posted Jun 2, 2014
This hotel was near the mall and many restaurants... The room was clean and very comfortable
for Everyoneby Kristin from los
Great hotel.Posted Jun 2, 2014
Pros: Beautiful hotel. We stayed in a suite and it was so comfortable. The kids had a great time.
Location: Ontario Mills across the parking lot was great.
We had a great time. Brought family and kids for a short trip. We all enjoyed our stay. We loved shopping across the parking lot at the Ontario Mills Mall.