Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by ?????? from Brawley, CA.

could possibly recommend

Posted Apr 22, 2014
Pros: location
Cons: pillows, Fan noise on A/C
Location: their was everything i wanted around their
The location is great a lot of things going on around their. The room was comfy but the pillow are terrible and i forgot to bring mine from home (shouldn"t have to), The A/C had a sqeaky fan that anoided all nite.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2014
Pros: Location and ambiance.
Cons: Zip
Location: Right off the freeway. Quiet and reasonably priced.
Everything was very nice and lobby was exceptional. Had lunch in the bar while watching the masters. Very good.
4 out of 5
Recommended
for Everyone
by rev from san diego ca

Great hotel

Posted Apr 21, 2014
Great experience and staff.. Very nice hotel..definitely recommend staying here
Comment from
Jan 21, 2014
Dear Rev: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments. It is a great training tool and we take them very seriously. I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Thank you again for your feedback. Sincerely, Ian Asmundson Front Office Manager
5 out of 5
Recommended
for Business Travelers
by Amadeous

Excellent hotel, just great.

Posted Apr 20, 2014
Pros: Their locations is near the airport and a big shopping mall, good restaurants near by as well.
Cons: Some how I always get a room at ground level floor, I'd like to stay at the main tower, I never ask though.
Location: Locations is great, not sure about attractions as am not here to go out and have fun.
I travel often to Ontario and stay here most of the time, the hotel staff is very helpful, nice and polite, the rooms are clean and comfortable.
Comment from
Jan 21, 2014
Dear Amadeous: Thank you for returning to the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments. It is a great training tool and we take them very seriously. I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Thank you again for your feedback. Sincerely, Ian Asmundson Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

A very good value for the price. Nice, clean room

Posted Apr 19, 2014
Pros: Quiet room, convenient location.
A very good value for the price. The room was clean and quiet. Breakfast buffet was convenient and had multiple food options.
Comment from
Jan 21, 2014
Dear Expedia Traveler: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments. It is a great training tool and we take them very seriously. I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Thank you again for your feedback. Sincerely, Ian Asmundson Front Office Manager
5 out of 5
Recommended
for Business Travelers
by Paul from Livermre, CA

Wonderful place for great price

Posted Apr 16, 2014
Our family had 2 rooms, one a king and the other 2 queens. Both were booked at a reasonable nonrefundable rate. The decor of each room low-key pleasing, soothing shades and colors. Being older we requested ground floor and were pleased to find ourselves close to our parking spot in the lower wing. The other room was in the tower section and my son and wife could not say enough good about it. The staff in all segments and areas were fast, efficient, and always friendly and pleasant to talk with. The grounds were especially nice. The courtyard around the pool was well landscaped with rose bushes of differing colors, and flowers, bushes and trees in abundance. The property and grounds were clean and well maintained. It seemed obvious to us that the staff cared about their hotel. The only slight drawback was the restaurant. It was kind of pricey but the quality and portions were good. I look to return to this hotel when we return again to southern California or need a place on our way east. This hotel caters to conferences, business meetings and groups desiring quick and easy access to the Ontario airport. All in all, a great stay.
Comment from
Jan 21, 2014
Dear Paul: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments. It is a great training tool and we take them very seriously. I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff. Your feedback is very important to our efforts to continuously improve guest satisfaction: we strive to do the best job we can, and letters like yours make it all worthwhile. I've shared your comments with all of our staff, and I know they take compliments like yours as seriously as I did. Thank you again for your feedback. Sincerely, Ian Asmundson Front Office Manager
5 out of 5
Recommended
for Everyone
by Paul from El Paso

Great hotel in Ontario.

Posted Apr 16, 2014
Pros: Clean
One of the nicest hotels I have stayed in for a long time. the bed was comfy and perfectly made every day. staff was solicitous with out being obsequious, and the room service food tasted good. Definitely will stay there again when I return to the southland.
Comment from
Jan 21, 2014
Dear Paul: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments. It is a great training tool and we take them very seriously. I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Thank you again for your feedback. Sincerely, Ian Asmundson Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great bargain close to the airport

Posted Apr 16, 2014
For the low price I said I didn't expect such a nice looking room with surprisingly comfortable beds, I'd stay here every time I need a room in Ontario
Comment from
Jan 21, 2014
Dear Expedia Traveler: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments. It is a great training tool and we take them very seriously. I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Thank you again for your feedback. Sincerely, Ian Asmundson Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 15, 2014
Comfortable beds, clean rooms, excellent value for price, would stay again
Comment from
Jan 21, 2014
Dear Expedia Traveler: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments. It is a great training tool and we take them very seriously. I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Thank you again for your feedback. Sincerely, Ian Asmundson Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Temecula

Posted Apr 15, 2014
Pros: Cleanliness, service and amenities were wonderful. Their shuttle service was timely and easy to coordinate.
Location: Restaurants we're close by and easy access.
My business trip was successful, and as I needed a room near the returning airport the Ontario Airport Hotel was perfect.
Comment from
Jan 15, 2014
Dear Expedia Traveler: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to respond to our guest survey. It is a great training tool and we take them very seriously. I appreciate your kind scores and comments, I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Thank you again for your feedback. Sincerely, Ian Asmundson Front Office Manager