Ratings based on 2,109 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington DC

free shuttle to Ontario airport

Posted Jan 23, 2015
Pros: free shuttle to Ontario aiport.
Cons: Too many, hire me part time. :)
Location: depends on how mobile you are...
I worked for 5* hotel before and this place is build for the 5* experience, structural wise liked the building, layout, flooring, and etc. The detail offered is not able to catch up. I tend to believe it is due to the new management. For example, 1) my shower head is broken. 2) There is no carpet between bathroom to bedroom making people take show could slip and fall walking on the hardwood. 3) Pitcher used during free breakfast is to restrict the flow of juice or milk. 4) bar smell, liked they didn't fix the vent to keep clean air.
4 out of 5
by A verified travelerfrom B Whitby On canada

Always stay in Ayres

Posted Jan 22, 2015
We always stay at Ayres when we go to California. It was the first time in this hotel. We were there because my aunt was very sick and passed away. We tried to extend out stay for another night, at first we were told there was nothing available then we were told we could have a room for one extra night but we couldn't get the same rate. It was going to cost us almost 160.00. I told them we about our situation and asked if we could get the same rate but they said no. It was very dissapointing because if my aunt never passed away we would have left. We ended up leaving and going to another hotel. I really think they could have shown a little compassion because of the death but no. I'll think hard before I stay there again.
1 out of 5
by A verified travelerfrom s

Terrible breakfast no blow dryer in room( need to

Posted Jan 21, 2015
Terrible breakfast no blow dryer in room( need to Ask for one at front desk) beautiful outside but terrible on the inside. Needs to be updated. Never coming back!!
2 out of 5
by A verified traveler

Very outdated hotel. Carpets in hall need replace

Posted Jan 21, 2015
Pros: big rooms..nice showers
Cons: Carpets. Towels need to be in rooms. Hair dryers need to be in rooms and not by request only
Location: Close to airport----that is all
breakfast in very, very bad and it never changes from day to day
3 out of 5
by A verified travelerfrom california

it was okay

Posted Jan 19, 2015
Staff is okay and the place was okay for the stay but it can use some touch up. Bed was probably the only thing that was soft. Okay for I guess if your just there for two nights.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2015
For the price you can't beat it! Room itself is nice, hotel does not have alot to offer but it has what you need.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Big rooms...loved having 2 TVs

Posted Jan 12, 2015
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bakersfield, CA

Great hotel for the price

Posted Jan 11, 2015
Pros: The shower!
Cons: The paint on the walls should match. When I checked in there was no talk of the free breakfast and there is no information on the hotel in the room.
The pictures make this hotel look wonderful! It is very nice, but don't have too high of expectations after seeing the pictures. There are many walls with patchy paint work or holes. The bathroom is awesome. Most amazing shower head I have ever had!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lynchburg VA

Great Service and nice room

Posted Jan 4, 2015
Pros: Close to Airport, nice decorations
Cons: Sign was a little small and hard to spot.
We are only there for a short time (arrived late and had early flight) but the rooms were large, well equipped and comfortable. Bed was nice and the shower was a walk in.. We had two rooms for our party and one large then the other but both had a good amount of room
1 out of 5
by A verified traveler

Bad New Year

Posted Jan 2, 2015
Room was clean, but no towels. Facility looked like it was taken care on the cheep. I would not return.