Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hesperia Ca

Nice hotel great price

Posted Jun 3, 2014
Good stay close to Denys in n out and freeway. Room was nice and clean. Only bad thing is I would have to leave the air vent in the restroom on because cigarette smoke travels a lot through the air vents. (Non smoking room) Breakfast was a plus; waffles, bacon, sausage, eggs, cereal, toast, bagels!
Comment from Hotel Management
Jun 10, 2014 by Tip, Hotel Management
Dear Alex from Hesperia, CA Thank you for choosing Qaulity Inn. We are very happy knowing you enjoyed your stay here with us. We are pleased YOU enjoyed our clean hotel and enjoyed being close to the freeway with fine dining and fast food restaurants both within walking distance. We look forward to seeing you again very soon! Sincerely, Vicki Front Desk Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

convenient airport hotel

Posted May 29, 2014
Pros: close to airport and a good restaurant - Rosa's across the street
Location: bar in the restaurant adjacent to the hotel. Rosa's across the street
check in was fine, a little long, but ok. free water in room is good. airport transportation convenient and timely.
Comment from Hotel Management
Jun 10, 2014 by Tip, Hotel Management
Dear Guest, Thank you for completing our online survey. I'm glad we were able to assist you with our complimentary shuttle to and from the airport, plus the complimentary water is our way of welcoming you to our hotel. Thank you for choosing Quality inn and we look forward to seeing you very soon! Sincerely, Vicki Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Queens, NY

Nice hotel close to the airport.

Posted Apr 22, 2014
Overall nice place to stay. Staff was friendly & nice eateries close by.
Comment from Hotel Management
Jun 10, 2014 by Tip, Hotel Management
Dear Martha from Queens, NY We are so glad you found our hotel "a nice friendly place to stay", and yes we have several fast food & fine dining restaurants within walking distance from your room. Thank you for choosing Quality Inn. Sincerely, Vicki Front Desk Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Claremont-McKenna Colleges.

Posted Apr 10, 2014
Pros: Location, cost, staff.
Cons: A better breakfast. The Quality Inn in San Luis Obispo had made to order egg scrambles for breakfast. Very good!
Comfortable urban LA place. Not fancy but reasonable and clean, with very helpful staff. 15 minutes to Claremont-McKenna colleges.
Comment from Hotel Management
Jul 3, 2014 by Tip, Hotel Management
Glad to hear you enjoyed our reasonable and clean hotel. We look forward to seeing you again.
2 out of 5
by Christine from Santa Rosa

Quality Inn Ontario

Posted Apr 4, 2014
Location: Convenient location but very noisy with planes and trains
Noisy trucks parked in back with engines idling all night. Airport and train noise also. Breakfast minimal, chose not to eat there after first morning.
Comment from Hotel Management
Jul 3, 2014 by Tip, Hotel Management
We're sorry that the trucks parked in the back were noisy. Our breakfast buffet offers hot and cold items such as eggs, meat, waffles, fruits, cereals and more.
1 out of 5
by A verified traveler

Hotel

Posted Mar 28, 2014
The rooms where smoking and the stunk so bad like cigarettes that when I woke up the next morning we had huge headaches and our clothes stunk so bad.
Comment from Hotel Management
Apr 1, 2014 by Tip, Hotel Management
Dear Guest, When you make a reservation through the internet it is very important to select a "Non-Smoking" room, or at least make a note requesting a Non-Smoking room. Otherwise a reservation will be sent to the hotel reserving a Smoking Room. Sincerely, Vicki Front Desk Manager
Comment from Hotel Management
Apr 1, 2014 by Tip, Hotel Management
Dear Guest, When you make a reservation through the internet it is very important to select a "Non-Smoking" room, or at least make a note requesting a Non-Smoking room. Otherwise a reservation will be sent to the hotel reserving a Smoking Room. Sincerely, Vicki Front Desk Manager
5 out of 5
Recommended
for Business Travelers
by Karen

Posted Feb 23, 2014 on Hotels.com
Comment from Hotel Management
May 24, 2014 by Tip, Hotel Management
Dear Ms. Karen, Thank you for the wonderful 5-Star rating you gave us.. We are so glad you enjoyed your stay and we greatly look forward to seeing you again in the near future. Sincerely, Tip S. General Manager 909-937-2999
1 out of 5
Recommended
by anonymous

horrible hotel!

Posted Feb 22, 2014 on Hotels.com
It was disgusting and ghetto the room smelled and the maids rudely woke us up early in the morning with their ridiculously loud conversation outside of my room and when I asked them to keep it down they were rude! Late at night there was screaming and cussing outside our room apparently from another guest at the hotel fighting Do nor stay at this hotel
Comment from Hotel Management
May 24, 2014 by Tip, Hotel Management
I am so sorry you did not enjoy your stay here with us. If you ever have any type of issues please call the front desk immediately, thus providing us the opportunity to correct a problem and provide you with an excellent stay. Sincerely, Tip S. General Manager
Comment from Hotel Management
May 24, 2014 by Tip, Hotel Management
Thank you for sending us your survey, although I'm so sorry you did not enjoy your stay. We strive to have all of our guest enjoy their stay here with us. If ever you have any problems please tell the front desk immediately so we may correct any issues for you. We hope you will stay with us again therefore providing us the opportunity to provide YOU with an excellent stay as we have done with many other guest. Sincerely, Tip S. General Manager 909-937-2999
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Moderate Room

Posted Jan 29, 2014
The room and hotel are fine when you are seeking a moderately priced room. There were many items in the basket by the sink, including two bottles of water which was a nice touch. So many mid range motels have stopped providing such amenities. Full buffet breakfast is included and it was adequate for the purpose. This room had microwave and refrigerator which would have been really nice had I been staying longer. All in all, recommend if you are looking for a moderately priced motel room.
Comment from Hotel Management
Feb 2, 2014
Thank you for taking the time to share your experience with other Expedia viewers. We are very pleased you enjoyed your stay here with us and found our "In-Room Welcome Basket" helpful. We look forward to serving YOU again on your next stay here at Quality Inn Ontario Airport Convention Center. Sincerely, Tip S. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2014
Comment from Hotel Management
Jan 29, 2014
Thank you for your 4 Star review and thank you for choosing Quality Inn Ontario Airport Convention Center. We look forward to you seeing you on your next stay here with us. Sincerely, Tip S. General Manager