Ratings based on 429 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice, average hotel

Posted Jun 25, 2014
Very large hotel with spacious rooms. It seemed modern, but it lacked finishing touches. All of the floors above the first floor squeaked, inside and outside of rooms. There were also many light bulbs that were burnt out or flashing on and off. However the rooms, were comfortable and clean. No breakfast was disappointing, but the 24 hour gym was a plus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2014
Friendly staff and very good coffee in the room - not usually the case. Very comfortable beds, and pleasant patio outside in the fresh air.
5 out of 5
Recommended
for Everyone
by marvin from ontario, Ca

Love this hotel

Posted Jun 2, 2014
Great experience Iam very picky with hotels but this hotel was clean. The only thing was the pool was out of service most of te time but other than that. By far a great hotel. Definitely staying here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2014
Staff was friendly and helpful. Hotel had very nice areas and some areas seem to be in process of remodeling. Hotel was fine for our stay and the breakfast in the cafe was very good.
2 out of 5
by A verified traveler

Simply AWFUL....

Posted May 22, 2014
Pros: staff OK
Smell of Pee, really PEE smell, in the hallways, where the rooms sold through "Expedia"... TV was broken, room phone broken.... there was a AWFUL smell in the room and the hallways.... very pungent... this was in the building attached to their main, central, clean building. Staff told me that the room sold through Expedia were located in that AWFUL building... NO ONE should EVER stay there... NEVER!
Comment from Hotel Management
May 24, 2014 by Chris, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good airport location, comfortable, quiet stay.

Posted May 19, 2014
Just fine for the night before an early flight. Restaurants were closed, which seemed odd for a Saturday evening.
2 out of 5
by no from dong

Close to air port

Posted May 9, 2014
Too old no wifi in room & hotel condition bad.!'!!!!!!!!!!!!'
Comment from Hotel Management
May 12, 2014 by Chris, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. The hotel does offer wireless internet in each of our rooms and will look into any issues that may have occurred.
3 out of 5
Recommended
for Everyone
by A verified traveler

Spacious rooms, patios

Posted Apr 11, 2014
This hotel offers vary spacious rooms with nice sitting areAs for rooms on the first floor. The pool looked nice although didn't get a chance to use it.
3 out of 5
Recommended
for Everyone
by Mary from California

Close to Airport

Posted Apr 7, 2014
Pros: The above: good bed, bath, etc
Cons: Serve breakfast earlier. The main reason to rent a hotel room near an airport is to get away early in the morning, too early for brkfst @ 6:30 AM
Location: Some airport noise, nothing that a good pair of earplugs couldn't remedy
Comfortable bed, spacious bathroom, nice shampoo / conditioner / skin lotion, some confusion at check-in
3 out of 5
Recommended
for Business Travelers
by Jay from Sacramento, CA

Older but still a nice place to stay for business

Posted Apr 4, 2014
Pros: Shuttle always running. Spacious room...king-size bed, recliner, desk...without being cramped.
Cons: The outside is showing its age...especially the hallways to the rooms...but once you're in the room, it's still nice.
Location: It's meant for business guests. Close to Ontario airport so their shuttle will get you any time of day or night.
I got a last-minute invite to a conference in the area and our usual hotel was booked. I was lucky to find anything and all things considered it's a nice place and I'll probably start staying there on future visits. The best part, my flight landed after midnight and they still sent a shuttle to pick me up (just one passenger on their shuttle) so that alone shows good customer service. It's an older hotel, maybe starting to show its age on the outside, but once inside the room it looks fine...and all I needed was a clean, comfortable room and I got that at a great price.