Reception

Reviews of Hotel Seville

2 out of 5
Hotel Seville
2441 S Euclid Ave, Ontario, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1014 reviews" "
Rating 8 - Good. 245 out of 1014 reviews" "
Rating 6 - Okay. 108 out of 1014 reviews" "
Rating 4 - Poor. 41 out of 1014 reviews" "
Rating 2 - Terrible. 53 out of 1014 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local
Stayed 1 night in Mar 2024

10/10 Excellent

Precilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Hotel Seville Management on Mar 28, 2024
Dear Precilla,We're thrilled to hear that you found our place great!  Our top priority is providing a positive experience for our guests.  Thank you for choosing to stay with us, and we hope to welcome you back for another great stay in the future!  Please let us know if we can assist you with anything else.Kind Regards,Hotel Seville Management

8/10 Good

Nafisa, Lancaster

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not a 5 star hotel but very clean and upgraded
Stayed 1 night in Mar 2024
Response from Hotel Seville Management on Mar 28, 2024
Dear Nafisa,While we may not be a 5-star hotel, we take pride in providing our guests with a clean and upgraded experience.  Thank you for acknowledging our efforts, and we hope to continue exceeding your expectations during your stay with us.  If there's anything else we can assist you with, please don't hesitate to let us know.Kind Regards,Hotel Seville Management

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 26, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here the staff was amazing and courteous there was a payment issue and Laura at the front office went over and beyond to make sure she did everything she could to resolve the issue and is true to her word she kept me informed every 5 minutes every one there is so sweet I would recommend to stay and go back
Stayed 4 nights in Mar 2024
Response from Hotel Seville Management on Mar 27, 2024
Dear Andrew,We're thrilled to hear about your positive experience with us!  Providing excellent service and ensuring guest satisfaction is our top priority.  We're delighted that Laura from our front office went above and beyond to resolve the payment issue promptly and kept you informed throughout the process.  Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team.  Thank you for recommending us, and we look forward to welcoming you back for another enjoyable stay in the future!Kind Regards,Hotel Seville Management

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean the cleanest one around
Stayed 1 night in Mar 2024
Response from Hotel Seville Management on Mar 26, 2024
Dear Vanessa,Thank you for your glowing review! We're delighted to hear that you found our hotel exceptionally clean. Maintaining a high standard of cleanliness is a top priority for us, and it's rewarding to know that our efforts have been noticed and appreciated by valued guests like you. Your satisfaction is our ultimate goal, and we're committed to providing a pristine environment for your comfort and peace of mind.We look forward to welcoming you back for another immaculate stay in the future!Kind Regards,Hotel Seville Management

6/10 Okay

cris

Liked: Cleanliness, property conditions & facilities
The clerk during the night was very rude
Stayed 2 nights in Mar 2024
Response from Hotel Seville Management on Mar 26, 2024
Dear Cris,We appreciate the time you took to leave us a review. We're sincerely sorry to hear about your experience with our night clerk. Providing excellent customer service is paramount to us, and it's disappointing to learn that we fell short of your expectations during your interaction. We take your feedback seriously and will promptly address this matter with our team to ensure that all guests receive the courteous and professional service they deserve, regardless of the time of day.Please accept our apologies for any inconvenience caused, and we hope to have the opportunity to make it right for you during any future visits. Thank you for bringing this to our attention.Kind Regards,Hotel Seville Management

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Hotel Seville Management on Mar 20, 2024
Dear Vanessa,Thank you for your kind words about our staff! We're thrilled to hear that you had a positive experience with us. Providing exceptional service is our top priority, and we're delighted that our team made your stay memorable.We look forward to welcoming you back for another great stay in the future. Kind Regards,Hotel Seville Management

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to make a reservation
Stayed 2 nights in Mar 2024
Response from Hotel Seville Management on Mar 20, 2024
Dear Vanessa,Thank you so much for your review. We're pleased you found our reservation process easy and convenient. Providing a seamless booking experience is important to us, and we're glad we could meet your expectations in this regard.Thank you for choosing our hotel, and we look forward to welcoming you for your upcoming stay!Kind Regards,Hotel Seville Management

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite
Stayed 1 night in Mar 2024
Response from Hotel Seville Management on Mar 20, 2024
Dear Vanessa,Thank you for your kind compliment! We strive to provide a welcoming and friendly atmosphere for all our guests. We're delighted you appreciated our polite service during your stay.We hope to have the pleasure of hosting you again soon!Kind Regards,Hotel Seville Management

8/10 Good

Ayani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty nice hotel only thing that sucks is the heat situation so I would say if you get cold bring your own extra blanket to stay warm. The staff was nice and it was clean and quiet here. Also, this hotel doesn’t take deposits like other hotels do.
Stayed 2 nights in Mar 2024
Response from Hotel Seville Management on Mar 20, 2024
Dear Ayani,Thank you for taking the time to share your feedback. We're glad you found our hotel clean, quiet, and with friendly staff. We apologize for any inconvenience you experienced with the heating situation during your stay. Your suggestion about bringing extra blankets is duly noted, and we'll strive to ensure our guests are comfortable in all aspects.We appreciate your understanding and hope to welcome you back for another pleasant stay.Kind Regards,Hotel Seville Management

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Mar 2024
Response from Hotel Seville Management on Mar 27, 2024
Dear Vanessa,Thank you for your feedback.  If there's anything specific you'd like to share or inquire about regarding safety measures, please feel free to let us know.  Your safety and well-being are our top priorities.Kind Regards,Hotel Seville Management

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept . Staff is very helpful. Prices are very reasonable.
Stayed 2 nights in Mar 2024
Response from Hotel Seville Management on Mar 18, 2024
Dear Andrew,Thank you for your glowing review! We're delighted that you found our property well-maintained and our staff helpful. We also appreciate that our pricing met your expectations. We strive to offer excellent value to all our guests. Thank you again for your PERFECT score review; we hope you can make a return visit and stay with us again very soon!Kind Regards,Hotel Seville Management

10/10 Excellent

Janine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms breakfast in the morning which is great when traveling with children
Stayed 7 nights in Mar 2024
Response from Hotel Seville Management on Mar 15, 2024
Dear Janine,Thank you so much for leaving us an all-star rating - it's much appreciated! We're thrilled to hear that you enjoyed your stay with us! Providing a clean and comfortable environment for our guests is our top priority. It's wonderful to know that our breakfast offerings added convenience and enjoyment to your family's travel experience. We understand the importance of starting the day right, especially when traveling with children.Your kind words are truly appreciated, and we hope to welcome you and your family back for another memorable stay in the future. Safe travels!Kind Regards,Hotel Seville Management

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind
Stayed 1 night in Feb 2024
Response from Hotel Seville Management on Mar 13, 2024
Dear Vanessa,Thank you for your kind words! We're delighted to have made your experiences with us positive. We appreciate your feedback and look forward to welcoming you back for more memorable moments. We would love to have your company once again.Kind Regards,Hotel Seville Management

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service
ALTHOUGH room was supposed to be non-smoking there was a definite smoke smell in room. Door did not seal when shut, no comfortable chair in room - a rolling desk chair and regular table chair but nothing to relax in; very limited television stations available. The 9 rating was why we chose Seville - rated way higher than it should be.
Stayed 1 night in Mar 2024
Response from Hotel Seville Management on Mar 12, 2024
Dear Pamela,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is crucial, and we regret that the non-smoking room fell short of expectations. We take these concerns seriously and will address them promptly, ensuring a thorough inspection and necessary improvements to eliminate any smoke smell and enhance door functionality. We appreciate your observations about the room amenities, and we'll review our offerings to ensure a more comfortable and relaxing stay in the future. Your insights are invaluable in helping us make necessary adjustments. We understand the impact this has had on your perception and are committed to ensuring a more enjoyable experience for our guests.We apologize for any disappointment caused and appreciate your honest feedback. Kind Regards,Hotel Seville Management

6/10 Okay

Leslie Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When arrived on site they said I requested a smoking room and I didn’t and showed the front desk lady that’s she was wrong but she assured me I was told differently
Stayed 3 nights in Mar 2024
Response from Hotel Seville Management on Mar 11, 2024
Dear Leslie,Thank you for taking the time to write feedback for our business. We sincerely apologize for any inconvenience during your check-in. Your experience does not align with our usual standards, and we appreciate your patience. We'll investigate this matter to prevent future occurrences. We aim to provide accurate and personalized service. For a seamless stay next time, please consider booking directly with us to ensure your preferences are met. Your satisfaction is our priority, and we hope to have the opportunity to make it right.Thank you for bringing this to our attention. Once again, we genuinely appreciate your feedback, and we hope to host you again very soon!Kind Regards,Hotel Seville Management

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 6, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Janine

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families, clean, no roaches or bugs, serves breakfast, nice staff
Stayed 3 nights in Feb 2024
Response from Hotel Seville Management on Mar 11, 2024
Dear Janine,Thank you for your fantastic feedback! We're delighted to be a family-friendly destination. Our commitment to cleanliness ensures a bug-free environment for a worry-free stay. Enjoy a complimentary breakfast to start your day right. Our dedicated staff is always ready to assist, providing a warm and welcoming atmosphere. We appreciate your kind words and look forward to hosting you again! Kind Regards,Hotel Seville Management

10/10 Excellent

Siyuan

Liked: Cleanliness, staff & service, property conditions & facilities
too close to the highway, little bit noisy at night. Other than that, everything else is good
Stayed 2 nights in Mar 2024
Response from Hotel Seville Management on Mar 6, 2024
Dear Siyuan,Thank you for your valuable feedback. We're delighted to know that, overall, you had a positive experience during your stay. We apologize for any inconvenience caused by the proximity to the highway and the associated noise. Our commitment to guest comfort is unwavering, and we'll explore ways to mitigate the noise impact. We appreciate your understanding and hope to welcome you back for an even more peaceful stay in the future. Kind Regards,Hotel Seville Management

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprerty is very well in good location and the facilities are good the rooms are clean and comfortable.
Stayed 3 nights in Feb 2024
Response from Hotel Seville Management on Mar 4, 2024
Dear Jesus,Thank you for your positive review! We're delighted that you found our property well-maintained with a great location. It's wonderful to know that you appreciated our facilities, and we take pride in ensuring clean and comfortable rooms for our guests. Your satisfaction is our priority. For your next visit, consider exploring more of our amenities.We look forward to hosting you again for another excellent experience. Kind Regards,Hotel Seville Management

10/10 Excellent

zack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it new spot when I do travel contracts
Stayed 1 night in Feb 2024
Response from Hotel Seville Management on Feb 29, 2024
Dear Zack,You MADE OUR DAY! Thank you so much for leaving us A PERFECT 5-STAR REVIEW of your recent stay at Hotel Seville. We're thrilled you enjoyed your stay with us during your travel contract! Your positive feedback means a lot to us. We strive to provide a comfortable and welcoming environment for our guests. We look forward to hosting you again on your future travel contracts. Safe travels and thank you for choosing us!Kind Regards,Hotel Seville Management

4/10 Poor

Mariam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 28, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Leslie Brian

Stayed 4 nights in Feb 2024
Response from Customer Care Team on Mar 21, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Valeria

Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 28, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Feb 2024
Response from Hotel Seville Management on Feb 26, 2024
Dear Vanessa,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Hotel Seville. We would love to host you again on your next visit to Hotel Seville.We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Hotel Seville Management

6/10 Okay

Aurora

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 24, 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2024
Response from Hotel Seville Management on Feb 22, 2024
Dear Vanessa,HIGH FIVE! Thank you for your GREAT FEEDBACK and PERFECT SCORE REVIEW of your stay at Hotel Seville. We're thrilled to hear that your experience was very good. We appreciate your support and look forward to providing you with excellent service in the future. Safe travels! Kind Regards,Hotel Seville Management

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean and very accommodating
Stayed 1 night in Feb 2024
Response from Hotel Seville Management on Feb 22, 2024
Dear Vanessa,Thank you for your kind words! We're thrilled you appreciated the cleanliness and accommodation during your stay. Maintaining a clean and welcoming environment is our top priority, and it's wonderful to know that it contributed to your positive experience.We look forward to hosting you again and providing another outstanding experience! Kind Regards,Hotel Seville Management

4/10 Poor

ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 21, 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 21, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price
Stayed 1 night in Feb 2024
Response from Hotel Seville Management on Feb 20, 2024
Dear Samuel,Thank you so much for your review. We're delighted to hear that you found our place to be great for the price! Providing value for our guests is important to us. Consider booking directly through our website for the best rates and additional perks.We appreciate your positive feedback and look forward to welcoming you back for another excellent experience. Kind Regards,Hotel Seville Management

10/10 Excellent

Jessica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience
Stayed 1 night in Feb 2024
Response from Hotel Seville Management on Feb 20, 2024
Dear Jessica,We are so grateful for your All-Star review.  We're thrilled to hear that you had a fantastic experience!  Providing exceptional experiences for our guests is our top priority.  If there are specific aspects that stood out to you or if there's anything you'd like to highlight, please feel free to share.  Consider booking directly through our website for the best available rates and exclusive benefits for future visits.  We look forward to hosting you again and ensuring each stay is as memorable as the last. Thank you for choosing us, and we appreciate your positive feedback! Kind Regards,Hotel Seville Management

8/10 Good

Varissara

Liked: Staff & service, amenities, property conditions & facilities
It’s okay!
Stayed 4 nights in Feb 2024
Response from Hotel Seville Management on Feb 20, 2024
Dear Varissara,Thank you for your feedback.  We appreciate your input and would love to know more about your experience to meet your expectations in the future.  We're committed to ensuring our guests have a satisfactory stay, and your insights are valuable in helping us improve. We hope to have the opportunity to welcome you back and make your next stay even better. Kind Regards,Hotel Seville Management

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Feb 13, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Janisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 4 nights in Feb 2024
Response from Hotel Seville Management on Feb 13, 2024
Dear Janisha,Thank you for your GREAT FEEDBACK and PERFECT SCORE REVIEW of your stay at Hotel Seville. We're glad to hear that your experience was pretty good! We appreciate your feedback and hope to have the opportunity to host you again.Thank you for choosing us! Kind Regards,Hotel Seville Management

10/10 Excellent

Deonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay there
Stayed 4 nights in Feb 2024
Response from Hotel Seville Management on Feb 13, 2024
Dear Deonna,Thank you so much for leaving a Perfect Score Review for your stay at Hotel Seville. We're delighted you enjoyed your stay with us! Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to hosting you again in the future. Kind Regards,Hotel Seville Management

2/10 Terrible

Amber

Traveled with family
Disliked: Staff & service
I booked a reservation at this property, when I arrived the man at the desk had a horrible attitude and when we told him that we had a reservation, with out even checking, he tells us that they were fully booked. I was charged to stay here and wasn’t even allowed to stay the night I payed for.
Stayed 1 night in Feb 2024
Response from Hotel Seville Management on Feb 6, 2024
Dear Amber,We are sorry that several things during your stay did not meet your expectations. We sincerely apologize for the inconvenience and frustration you experienced upon your arrival. This situation is unacceptable, and we understand its impact on your plans. Your feedback is important, and we are actively investigating this matter to ensure it doesn't happen in the future. We appreciate your understanding and hope to have the opportunity to regain your trust in the future. Thank you for bringing this to our attention. Kind Regards,Hotel Seville Management

6/10 Okay

li

Stayed 1 night in Jan 2024
Response from Customer Care Team on Feb 6, 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very peaceful
Stayed 2 nights in Jan 2024
Response from Hotel Seville Management on Feb 22, 2024
Dear Vanessa,Thank you so much for leaving a Perfect Score Review for your stay at Hotel Seville. We're delighted you found your stay with us very peaceful! Providing a tranquil and comfortable environment for our guests is a priority.We appreciate your positive feedback and look forward to hosting you again for another serene stay. Safe travels! Kind Regards,Hotel Seville Management

10/10 Excellent

Robert

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 31, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of police 🚔 activity
Stayed 3 nights in Jan 2024
Response from Hotel Seville Management on Feb 1, 2024
Dear Darren,We are so glad you enjoyed your Ontario getaway. We apologize if you experienced any discomfort due to police activity during your stay. Our primary concern is the safety and well-being of our guests. If you have specific concerns or need assistance, please don't hesitate to contact our front desk. We appreciate your understanding and hope the remainder of your stay is comfortable. Your feedback is essential, and we continuously strive to provide our guests with a secure and enjoyable environment.It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Ontario.Kind Regards,Hotel Seville Management

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Good friendly staff…
Stayed 4 nights in Jan 2024
Response from Hotel Seville Management on Jan 31, 2024
Dear Harry,Thank you so much for your heartfelt review! We are always delighted to receive such fantastic feedback from our guests about their experience staying with us. We're happy to hear that you found our staff friendly! Providing excellent and friendly service is our priority, and we appreciate your positive feedback.We look forward to welcoming you back, and thank you for choosing us! Safe travels.Kind Regards,Hotel Seville Management

8/10 Good

Luis

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Amazing for the area, but the area itself is disgusting
Stayed 1 night in Dec 2023
Response from Hotel Seville Management on Jan 29, 2024
Dear Luis,We are so glad you enjoyed your Ontario getaway. We appreciate your positive feedback about our accommodations. It's lovely to hear that you found your stay with us amazing. However, we understand your concerns about the surrounding area and apologize if it did not meet your expectations. We strive to provide a comfortable and pleasant experience for our guests within the confines of our property.Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future.Kind Regards,Hotel Seville Management

10/10 Excellent

Kristi, Viimsi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Customer Care Team on Jan 18, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Raymundo R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 12, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to freeway especially to places we needed and wanted--churches, other small cities and suburbs, famous restaurant, mall
Stayed 3 nights in Jan 2024
Response from Hotel Seville Management on Jan 10, 2024
Dear Barbara,Thank you for your insightful feedback and for staying with us. It's great to hear that our location provided convenience for your trip, especially in various places such as churches, neighboring cities, suburbs, renowned restaurants, and malls. We aim to offer a strategic location for our guests to explore and access different attractions and necessities easily. We're delighted that our proximity to the freeway contributed positively to your travel plans and helped you reach your desired destinations.Thank you for choosing us, and we look forward to hosting you in the future!Kind Regards,Hotel Seville Management

8/10 Good

yeni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 10, 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were passing through and just needed a bed between drives. This affordable hotel was very clean with a spacious room, nice shower, comfortable beds friendly staff and a small but adequate breakfast. It was conveniently located just off hwy 83 and 60 and right near the airport. Highly recommend.
Stayed 1 night in Jan 2024
Response from Hotel Seville Management on Jan 4, 2024
Dear Lisa,Thank you for sharing your positive experience! We're thrilled that our hotel provided you with a comfortable and clean stay during your travels. It's great to know that you found the room spacious, the shower enjoyable, and the beds comfortable. Our team takes pride in delivering excellent service, and your kind words about our friendly staff are much appreciated. We're glad our location near the airport and major highways was convenient for your trip. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back whenever your travels bring you our way again!Thank you for choosing our hotel.Kind Regards,Hotel Seville Management