Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
84% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jan 12, 2015
My experience was terrible. There was enough breakfast for guests on the season (new year) . It is assumed according to employees that all rooms are Non - Smoking and it was not so.
5 out of 5
Recommended
for Families
by A verified traveler

Recomendable

Posted Jan 3, 2015 on Hotels.com
Buen servicio para la tarifa
3 out of 5
Recommended
for Personal Event
by A verified traveler

great look no quality

Posted Dec 19, 2014 on Hotels.com
Great looking on the outside. Worn comforter and terrible pillows. Not my first choice for a long stay but a great place to crash for the night.
1 out of 5
by A verified traveler

Just bad!

Posted Oct 26, 2014
Horrible hotel & service. It was dirty & disgusting.
2 out of 5
by A verified travelerfrom salt lake city, UT

Not what I expected at all.

Posted Oct 11, 2014
When I arrived around 1pm, the office was locked, with no sign of when a staff member would return. There was also no answer on the phone. I waited for about an hour at the local pizza place across the street, and finally got an answer on the phone and checked in. The free wifi only worked when I stood outside my room, or paced around the parking lot. My room phone kept cutting off during calls. One staff member (manager?) told me as well as my incoming callers that there was nothing she could do about it. A young male night staffer was kind enough to switch out my phone. The cleaning staff was very good and friendly. Especially considering the location, I would not recommend this hotel.
1 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Richmond BC

Posted Sep 5, 2014 on Hotels.com
Dirty .smelly. Fly's. Mosquito . We could not stay in room more than 10 minutes. Canceled it.stayed in other hotel.
2 out of 5
by A verified traveler

Posted Sep 1, 2014
Room had all the accommodations but carpet was really filthy. It left our feet with a black film.
2 out of 5
Recommended
for Personal Event
by Jenniferfrom Ridgecrest, CA

The room was Clean & Comfortable...

Posted Aug 26, 2014 on Hotels.com
But that was it! The staff was extremely rude, constantly lied and invaded our privacy! Upon check-in I asked what time the pool closed I was told they had put chemicals in it that day and it would be open the next. On Saturday we were told that the pool needed a few parts and they'd be coming that day to do it. We told housekeeping we didn't want service but just needed new towels. She said she didn't have any clean and asked if we wanted her to drop them off later or have us pick them up in the office. We said picking them up was fine. Came back that evening and not only had they left towels they had made up our room! Every time we checked, we were given a different excuse about the pool. At breakfast our last day, a lady who'd been there for 10 days said "The pool hasn't been open the whole time we've been here and we've been told everyday that it either needed new parts or just had chemicals added." I was upset. If they had told us that from the beginning we would have been fine. but we had a 5 year old who really wanted to go swimming! At check out when I turned in the key to the manager and said we're checking out he replied "Good!" Seriously? Also, the TV in our room didn't show most of the channels, which was fine because we weren't in the room that much and what TV we did watch was on channels that we did get. Due to the rudeness of the staff & manager, we will NOT return!
5 out of 5
Recommended
for Getaway With Friends
by Tinafrom 'USA

Close to where are concert was

Posted Aug 19, 2014 on Hotels.com
Good Kumar was very nice and checked us in early
4 out of 5
Recommended
for Families
by elbafrom ontario, ca

peaceful

Posted Aug 13, 2014 on Hotels.com
It was peaceful