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Rating 10 - Excellent. 1 out of 12 reviews" "
10 - Excellent
1
Rating 8 - Good. 2 out of 12 reviews" "
8 - Good
2
Rating 6 - Okay. 5 out of 12 reviews" "
6 - Okay
5
Rating 4 - Poor. 0 out of 12 reviews" "
4 - Poor
0
Rating 2 - Terrible. 4 out of 12 reviews" "
2 - Terrible
4
5.4/10
Cleanliness
5.8/10
Staff & service
2.0/10
Amenities
5.2/10
Property conditions & facilities
3.0/10
Eco-friendliness
Reviews
8/10 Good
Arumugam
May 29, 2023
They said will serve food to room but it was not done by them while ordering becasuse restaurant is rush.
If I could have less than 1 star, I would pick that for this hotel.
Most of my concerns about this hotel are reported in other reviews. So I don’t want to repeat them but agree with them.
I made a mistake of booking this hotel instead of booking a similar named hotel in the neighborhood that I was hoping to book.
Hotel management is rude and unfriendly. They are only after your money without making any effort to earn it.
My experience was terrible and you are forewarned.
If you still want to pick this hotel, then you are digging your own grave.
Karthikeyan
Stayed 3 nights in Apr 2022
Response from Bookingsmaker on Nov 2, 2022
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better
Room was pathetic, washroom terrible. No wardrobe, no table no cattle for tea and coffee.
Vivek
Stayed 2 nights in Dec 2021
2/10 Terrible
Verified traveler
Nov 3, 2017
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In civility behaviour of hotel
I was there from 26th Oct 17 to 28 Oct.17 with 2 bedroom.On 27th Oct. my son was suffering from fever and as the result on the same day evng., he was vomiting on the bed slightly.But the hotel mgmt.rapidly change the bedsheets but they had charged Rs 150 ( Laundry Charge) with out any money receipt in favour of the same.And intrestingly they were not convey anything to me on the same day but also informed on the checkout day regarding the Laundry bill.Surprisingly in my 2 days staying as per the system they should change the bed sheet each day though they are maintaining cleanness.
This happened with my friend also, because as u know I had booked 2 rooms on the same date in the same hotel.
But I would never refer this hotel because of this low mentality behaviour by the manager.
Thanking you
Very truly yours
Susant Kr.Dala Behera
It was horrible and will never even think of getting into such a shabby place again
Vivek
6/10 Okay
I am a retired
Jul 4, 2014
nice hotel close to botanical
garden
every thing is good but the lift
is from second floor to sixth floor
which is inconvinient for sr citizens
I am a retired
6/10 Okay
gupta, Mumbai
Jun 4, 2014
Liked: Staff & service
Disliked: Room comfort
Good hotel compared to the rate
gupta
6/10 Okay
Verified traveler
Jun 2, 2014
Disliked: Cleanliness, staff & service
Hotel in the main city in ootty
The overall atmosphere is very good around the hotel and there is a restaurant next to the reception.
I had booked the suit room but the hotel people tried to accommodate me in the deluxe room which is very smaller one. Since I have been there already I informed them and got the proper one. Which is terrible. Trying to cheat the customers.
And may be because of the season crowd the bed sheets and mattress was not clean.
I suggest you to go on non season!
Hi, This is one of the worst hotel which i have seen in my journey. Rooms are not good, It is very durty, No proper response from hotel Management. I dont recommend this hotel at all. If they give for free also, this is not recommendable
Execellent Hotel with Good service good Location in Ooty; walkable to Botanical gardens Rose Gardens and Restaurents shoping places its a very nice Location We enjoyed ;