Ratings based on 21 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
for Familiesby karandeep singhfrom chandigarh
PatheticPosted Jun 23, 2014 on Hotels.com
Not at all satisfied. Gave us room no 205 which was pathetic. Geyser non functional and leaking. Flush seat broken. No redressal of these grievance either.
for Familiesby VJfrom THRISSUR
FOR COMFORT STAYPosted Jun 7, 2014 on Hotels.com
VERY HAPPY WITH THE SERVICE PROVIDED BY HOTELS .COM.WE HAVE ENJOYED THE STAY, RESPONSIBLE STAFF,LAND SCAPPED SORROUNDINGS,FAMILY FREINDLY HOTEL WITH GOOD BREAK FAST
for Everyoneby Vishal A101from Bangalore, Karnataka
Good Hotel to StayPosted Jun 4, 2014
The hotel room was very good and clean, the rooms in second block are good. Food was also good but the only problem lies is in the room service as that took some extra time when ever we had a requirement. Rest the hotel is good for 1 to 2 nights stay. Ample space was available for car park and the hotel is easy to locate.
for Everyoneby Navinfrom Bangalore
It was a nice experience to stay at the hotel.Posted Apr 8, 2014
Pros: Friendly Staff, Rooms
The hotel staff were courteous and friendly. The room was big and kept clean. The one thing that I really liked was that on the day of our departure (5AM), the staff ensured that hot water was available for bath. Hot water is generally available from 6.30AM to 10.30AM.
for Familiesby Dileepfrom Ottapalam
Calm place to stayPosted Mar 4, 2014 on Hotels.com
Its away from all disturbances of town but very near to all main tourist spots like Botanical garden and rose garden. Over all their service is good but room maintenance is not up to the mark.
for Familiesby Anoop Ajjampurfrom Bangalore
Hotel Sapphire GrandPosted Jan 19, 2014 on Hotels.com
Overall the experience was very satisfying
by Ind-ned familiefrom India
Lokatie en facciliteiten teleurstellendPosted Oct 15, 2013
Pros: Kamer met vloerbedekking, lekker warm in het koele Ooty! Maar kamer moet wel gemoderniseerd en leuk aangekleed worden.
Cons: (warm)water voorziening, proffesionaliteit van het personeel, speeltoestellen neerzetten zoals foto's beloven.
Location: Het hotel ligt in een wat achteraf gelegen straatje. Voor het centrum of botanische tuin is het een behoorlijk stuk lopen/klimmen. Dagtrips mogelijk.
Zoals op het kaartje lijkt ligt het hotel niet heel dichtbij het centrum. Personeel en uitstraling van hotel niet professioneel. In verband met bouw van nieuw gedeelte waren er bijna geen speeltoestellen i.t.t. wat je ziet op de foto's. Erg rommelig voor het hotel. Water was vies rood in de badkamer, en warm water was uit een boiler die snel leeg was. Traveldesk is prima!
for Familiesby Good Service, No South Indian Food in Lunch/Dinnerfrom CHENNAI
Fantastic ServicePosted Jun 6, 2013 on Hotels.com
They provide normal homely Breakfast which is complimentary. The hospitality provided by the GM is very good. They provide only north indian Khana no South Indian Meals during Lunch and Dinner. Overall my stay in this hotel is OK. They arrange local trip and charging very normal rate. Entry and inside the hotel, proper renovation/maintenance activities are to be done to the entire rooms. But for personal tour to a normal budget family, this hotel is very good.
for Familiesby sureshfrom namakkal
HOTEL LOCATION TOO BADPosted May 22, 2013 on Hotels.com
Hotel location is not satisfied. without the hotel people help you cannot reach the hotel. safely they came out and pick you up to the hotel. You must order the food before 30 minutes. Immediate table service not available. Nice complimentary breakfast. Average service.
for Familiesby A verified traveler
Posted May 9, 2013 on Hotels.com
Very courteous and polite staff. Provided good service. The rooms require some minor maintenance though