Ratings based on 302 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mobile, AL

Easy access to restaurants and mall.

Posted Mar 9, 2015
Pros: Adjoining rooms. The complimentary breakfast was outstanding!!! The staff kept the area clean and sanitized!
Location: Hotel immediately next to hotel. Sante Fe was an excellent choice to dine!!!
The internet went out for a while one day. The bathtub is in need of mold removal and recaulking. The elevator control panel needs repair.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tenn.

Posted Feb 2, 2015
Pros: Location
Everything was good, but the first morning we got up the power was off for 3 to 4 hours.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kentucky

Continental breakfast is good.

Posted Jan 2, 2015
One reason I picked this hotel was because of other people's feedback on their continental breakfast. I wasn't disappointed at all. The price is affordable considering that it's only s little over 3 miles from Gaylord Opryland.
4 out of 5
Recommended
for Families
by janetfrom Spring City

Hotel was very accommodating and satisfactory.

Posted Dec 27, 2014 on Hotels.com
Booked 6 rooms for family holiday get together and it worked out great. Everyone was very satisfied with service and accommodations. Breakfast was very good. Accommodating a few with pets was extremely helpful.
4 out of 5
Recommended
for Families
by Brianfrom Evansville

Good location, fair for the rest

Posted Dec 23, 2014 on Hotels.com
Very good location. Fair, but the hotel needs some cleaning. The rooms are comfortable, but some wearing down is visible. The breakfast OK, but the area where the breakfast is served definitely has to be cleaned and the personnel needs to do a better job on cleaning after people finished eating.
3 out of 5
Recommended
for Families
by Greta

This traveler left a rating score only Posted Dec 23, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by A verified traveler

Good overnight stay!

Posted Dec 17, 2014 on Hotels.com
There was nothing you could do about it, but traffic was terrible. There was so much going on in that immediate area, you could not get anywhere without waiting in a line of traffic.
4 out of 5
Recommended
for Families
by Richfrom St. Louis,MO.

Nice hotel and good rates

Posted Dec 16, 2014 on Hotels.com
Beds and rooms were fine. Service was good and the breakfast nice for a quick snack. Warning about staying in Oprey Mill area during Christmas, it is crowded!!!! Plan on being stuck in traffic at night. Christmas light display on the same road that the hotel is on. Plan accordingly and you will be o.k.
3 out of 5
by A verified traveler

Posted Dec 11, 2014
Hotel could spend some money on repairs and paint and the room would be acceptable at the lower rates.
5 out of 5
Recommended
for Couples
by Sherryfrom munford, tn

getaway

Posted Dec 10, 2014 on Hotels.com
it was excellent. the workers were friendly and helpful when i needed directions. no complaints at all