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Reviews of Eden Airport

4 out of 5
Eden Airport
Route Nationale de l'Aéroport, Es Senia

Reviews

6.6
Rating 10 - Excellent. 14 out of 63 reviews" "
Rating 8 - Good. 18 out of 63 reviews" "
Rating 6 - Okay. 13 out of 63 reviews" "
Rating 4 - Poor. 7 out of 63 reviews" "
Rating 2 - Terrible. 11 out of 63 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Salima

Stayed 1 night in Dec 2022

8/10 Good

Bruno

Business traveler
Liked: Staff & service
The staff is very polite.
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Stayed 5 nights in Feb 2019
Response from Booking service on Apr 9, 2019
Dear Customer, we will directly communicate it to the hotel management. Hope we can see you soon again. Kindly

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No phone working in the hotel to call the airport shutle
Stayed 5 nights in Feb 2019
Response from Booking service on Apr 9, 2019
Dear Customer, we will directly communicate it to the hotel management. Hope we can see you soon again. Respectfully

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room very dirty, no in room service for 4 star hotel, staff very rude... i will never book in this hotel again doesnt worth even 1 star..
Stayed 1 night in Nov 2018
Response from lilia on Dec 26, 2018
We will address this directly

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The staff wasn't really friendly or helpfull. It was necessary to ask questions to get basics informations, like room location, pool and restaurant as well. no lights in the room, the tv' remote control battery were flat. In the restaurant, it was horrible, no choice, just one menu, the vegetable not fresh and the meat not tasty at all.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed and never again !!!
The air condition was not working, the bathroom door was so noisy. The bathroom was dirty and the towels are old and smells bad. The toilet was missing papers. Had to change the room after several attempt to fix the air condition. Finally got to move to another room but the air condition was so noisy I had to shut it down and open the window to get fresh air instead. The elevator is not safe as it has squeezed my wife while she was getting inside the cabin It is not worth the money they charge !!!

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

PATRICK

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inconcevable !
Cet hotel est une gloire passée totale. C'est une vache à lait dont on tire toujours un maximum de profit sans aucun investissement (depuis 20 ans, le temps s'est arrêté ici, je suppose). Il n'y a pas de restaurant, seulement un café et des fast-foods de qualité médiocre. Passer la nuit dans la voiture me semble plus confortable.
Stayed 1 night in Nov 2023

8/10 Good

LAHOUARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propreté et calme
Stayed 5 nights in Oct 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Halima

Stayed 1 night in Sep 2023

10/10 Excellent

kamil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Bel hôtel
Stayed 1 night in Aug 2023

10/10 Excellent

kamil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel
Très bon accueil
Stayed 1 night in Aug 2023

6/10 Okay

Abderrahmane

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Accueil magnifique Propre et très jolie Mais le lit été trop dur on dirai du béton mdrr Sinon c’est bien pour une nuit transitoire
Stayed 1 night in Aug 2023

2/10 Terrible

Boumedienne

Stayed 2 nights in Aug 2023

2/10 Terrible

Nor el kaloud

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Établissement pas adapté au famille
Stayed 2 nights in Aug 2023

6/10 Okay

Salima

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
J’ai lancé une réclamation dans le service compris il y avait la piscine et la salle de sport qui ne sont plus d’actualité depuis le changement du propriétaire apparement d il y a un an j’ai donc payer plus de 50€ lentree de la piscine pour mes enfants et moi @expedia j’attends vivement un remboursement de cela c’est inadmissible
Stayed 2 nights in Jul 2023

10/10 Excellent

Naziha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien a recommandé+++++++
Stayed 2 nights in Jul 2023

10/10 Excellent

Atamali, Kellinghusen

Traveled with family
Liked: Cleanliness, staff & service
Hervorragend
Stayed 4 nights in May 2023

10/10 Excellent

Salah

Stayed 1 night in May 2023

2/10 Terrible

Hakima

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une catastrophe mêle pas de serviettes !!
Stayed 1 night in May 2023

10/10 Excellent

Naimi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel calme et propre j’y vais souvent lors de mes voyages. Je recommande vivement
Stayed 1 night in May 2023

10/10 Excellent

nour el houda

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
J’ai beaucoup aimé, c’est très calme, le personnel est très accueillant et très agréable. La chambre est bien, et propre rien a dire. Pour moi c’était parfait 😊. Je recommande .
Stayed 1 night in May 2023

6/10 Okay

Mohamed

Stayed 7 nights in Oct 2022

6/10 Okay

Yamina

4/10 Poor

Mourad

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Badge chambre ne fonctionne plus obligé de faire ouvrir la chambre. Petit déjeuner infecte
Stayed 1 night in Sep 2022

2/10 Terrible

Yann

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Premièrement c’est un hôtel 3 étoiles et non pas 4 ! Accueil pas terrible, ils ont pas de confirmation de la réservation, obligé d’attendre pour qu’ils appelle leurs siège. Petit déjeuner médiocre, très bas de gamme.
Stayed 1 night in Jul 2022

2/10 Terrible

Leila

Stayed 1 night in Jun 2022

4/10 Poor

Halim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Bernard

Traveled with partner
Liked: Cleanliness
Calme, confort
Stayed 10 nights in May 2022

2/10 Terrible

Rahmouna

Liked: Staff & service
Disliked: Cleanliness
La propreté n’était pas au jour Dommage pour un si joli hôtel Pas de navette pour les aéroports
Stayed 1 night in May 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, room comfort
Je recommande
Pour le prix la qualité de service est plus que correct et la qualité d'accueil est irréprochable.
Stayed 1 night in Dec 2021

8/10 Good

Winfried

Stayed 5 nights in Sep 2021

4/10 Poor

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Pas satisfait de ma réservation
Bonjour on arrivant la chambre avec lit double c'était pas convenu !!le petit déjeuner des gens qui fume en salle c'était horrible la salle de bain salle
Stayed 1 night in Dec 2019

8/10 Good

Bertrand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très correct
Hôtel à 15mn à pied de l'aéroport Chambre propre mais un peu bruyante à cause de sa proximité de l’ascenseur. Personnel très gentil et très serviable. Pour l'eau chaude il faut il faut faire couler 5mn (j'étais au 3ème) après c'est bon. France 24 à la télé mais avec une image quasi nulle. WiFi dans la chambre avec un Internet rapide. Lit très confortable
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

Habib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo à Esen Airport
Un staff au szrvuce de ses clients, aimables, polies, souriants et d'un professionalisme (accueil, femmes de chambre, Barman, le technique etc...) merci a vous. Habib ADDA.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
La propreté de certaines chambres laisse à désirer ( la salle de bain , les toilettes , le couchage)
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence pour la situation, l'accueil, et la la propreté. Petit bémol sur le petit déjeuner.Jus de fruit non naturel et machine à café non satisfaisante. Pâtisserie grossière.
Stayed 7 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
출장 이용 후기
호텔을 예약했는데, 방이 없고 하더니, 10분후에 급하게 준비한 방이었습니다. 방에는 누군가 마시고 남긴 물병이 있었으며, 화정실에는 수건이 없었고, TV 리모콘 베터리가 없어, 문제가 되는 모든 것을 다 요청하여 받았습니다. 다시 이용하기는 힘들 것 같네요.
Stayed 1 night in Feb 2019
Response from Booking service on Apr 9, 2019
Dear Customer, we are sorry that you have been conferred to these kinds of situations. we will directly communicate it to the hotel management and we will make sure that the sort of things won't happen again. Kindly

8/10 Good

SAYIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prix qualité correct. Le Personel est très sympa.
Stayed 1 night in Feb 2019
Response from Booking service on May 3, 2019
Cher client, Nous sommes ravi que nos services vous plaisent. A très bientôt

10/10 Excellent

hyungsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용한 호텔
항상 조용하고 좋은 분위기에 잘 지내었습니다 특히 레스토랑은 친절한 미소로 음식도 깔끔하였습니다
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Rayn

Liked: Cleanliness, staff & service, room comfort
Hôtel sympa ,personnels tres accueillant .propre et correcte par rapport au prix
Stayed 1 night in Oct 2018
Response from Lilia on Nov 4, 2018
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

4/10 Poor

Mehdi, Lyon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
L’hôtel en lui même est de bonne qualité et le personnel est attentionné. Toutefois, je suis resté bloqué dans l'ascenseur près de 30mn lors d'un de mes déplacements. Le matin du départ, ils étaient en panne et j'ai dû descendre mes bagages du 3ème étage à pied. De plus, les autres clients sont peu respectueux des valeurs du pays. Pour finir, nos voisins de chambres étaient très bruyants (TV à fond toute la nuit). Je n'ai pas passé un séjour agréable.
Stayed 1 night in Oct 2018
Response from Lilia on Nov 2, 2018
We will address this directly

8/10 Good

nordine/Morgane, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très agréablement surpris
Hôtel très sympa avec un personnel aux petits soins avec vous et très jovial la piscine et la salle de sport disponible à l l’hôtel mitoyen.bien placé car au carrefour des autoroutes. Bien ensonorisé car à côté de l’aéroport.navette gratuite pour l’aéroport . Spectacle musical pratiquement chaque soir. 3 bons restaurants à l’hôtel prix raisonnable je suis venu avec ma femme et mes 4 enfants et je reviendrai avec plaisir. A noter les chambres vont être rénovées sous peu. Enfin clientèle faite pour moitié d’étrangers. Ne changez rien
Stayed 14 nights in Aug 2018
Response from lilia on Sep 14, 2018
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

lahouaria, Avignon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel propre. personnels accueillants. dommage piscine pas encore remplie au mois de juin mème si c est en période de ramadan
Stayed 1 night in Jun 2018
Response from Lilia on Jun 9, 2018
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort