Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
88% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Stay away

Posted Sep 1, 2014
Pros: The only thing that was good was the location.
Cons: Beds, linens, furniture should be reupholstered.
Location: Close to shopping, restaurants. Not far from Disneyland and Knotts.
Thought it would be fairly nice, but it was only one step up from a Motel 6. Room was supposed to be non-smoking but smelled like smoke. Bedding and upholstery was stained.
1 out of 5
by A verified traveler from New mexico

Horrble rooms

Posted Aug 16, 2014
Pros: nothing
Cons: everything should be fixed and in working condition.
Location: didn't stay we left
Customer service was good, but when you actually get into the room its unbearably hot. airconditioners didn't work. could get fan or heater to work. tvs don't work, could never get a channel on. remote batteries in all remotes completely dead. fridge didn't work. shower broke just trying to turn it on had to wait for maintenance to fix, which happened to be too long of a fix for us to shower. for $100 a night suite the room itself is horrible. would never suggest this place to anyone. plus no elevator.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
Very pleasant staff. Felt property needed a bit of care e.g. cleaning out overhangs, bug removal, sliding door to patio could hardly open. It is nice that there are amenities so close to the hotel re: restaurants, movie theater, grocery shopping.
2 out of 5
by A verified traveler from new york

Not nice but the staff is trgying to help

Posted Jul 2, 2014
The breakfast not good, a lot of ants and insects cause of the grass, no Internet, it was a lie through 6 days I stayed
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 19, 2014
Its ok kinda runned down. The gym and jacuzzi was locked up. Should be card key accessible.
2 out of 5
by KB from Utah

Hotel needs renovation

Posted Jun 13, 2014
Where to start. Positive, good location. Lots of renovation needed. No cold water in bathroom. Bathroom smelled. The ceiling tiles were removed in the hall due to water leak.
4 out of 5
Recommended
for Getaway With Friends
by tonyb from las vegas

clean & gets the job done

Posted Jun 11, 2014 on Hotels.com
Clean room nice neighborhood, nice pool. its a hotel.....got the job done. Will return
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 20, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Greg from Las vegas, NV

Posted May 9, 2014 on Hotels.com
The room was nice and clean and the staff was very friendly and helpful .
1 out of 5
Recommended
by Gene from Riverside

Great location, room was clean, but not maintained

Posted Apr 16, 2014 on Hotels.com
Great location... However, the room itself was not maintained. The plug on the lamp next to the bed was broken, so we did not have bed lamps; the toilet overflowed twice; and the air conditioner did not work at all. When these concerns were mentioned to the staff, she seemed complacent.