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Reviews of Casablanca Inn

2.5 out of 5
Casablanca Inn
1601 N El Camino Real, San Clemente, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1006 reviews" "
Rating 8 - Good. 279 out of 1006 reviews" "
Rating 6 - Okay. 128 out of 1006 reviews" "
Rating 4 - Poor. 47 out of 1006 reviews" "
Rating 2 - Terrible. 33 out of 1006 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older hotel. It’s nice and basic. It’s close to the beach, more like a surfers hotel. They drop their things. Go surf! they can sleep and repeat the same thing again.🏄‍♀️🌊🏄‍♂️🌊🏄🌊
Stayed 1 night in Mar 2024

8/10 Good

PAUL, El Dorado Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and with easy parking.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vinod

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and Quiet property

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and relaxed
Stayed 1 night in Apr 2024

10/10 Excellent

Kay, Hemet

Liked: Cleanliness, staff & service, property conditions & facilities
This is nothing fancy, but it was very clean and all in good shape. Staff at check in and check out were friendly and helpful. Once there, I realized I had stayed there before and I'll probably return.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good motel. We rented a suite.
Stayed 1 night in Mar 2024

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I think some rooms and the breakfast area are still being renovated. Room was clean and beds were comfortable. Customer service was great and they even got my Mom a bath mat for her shower, which I thought was really sweet. Above and beyond. I would stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Stayed 2 nights in Apr 2024

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service is very friendly and helpful. The room was very clean and quite
Stayed 2 nights in Apr 2024

8/10 Good

brian

Liked: Cleanliness, staff & service, amenities
It was a pleasure staying there.
Stayed 2 nights in Apr 2024

6/10 Okay

CIndy

Traveled with partner
Liked: Staff & service
Nice area. Room was not bad, but not great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The staff was super helpful and friendly, and the location was within walking distance to everything!
Stayed 4 nights in Apr 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, but coming in late, parking is very limited.
Stayed 1 night in Mar 2024

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Paul

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service
Excellent check-in. Especially appreciated the efficient service. Was amazed and impressed with the check-in member who sanitized her hands before handling my credit card - impressive! She must be a microbiologist or just a very informed, aware and respectful person.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gregory, Sydney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Friendly staff and so caring.
Stayed 1 night in Mar 2024

10/10 Excellent

Nenuska

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People is so friendly and Kevin was fabulous and helpful. Good location
Stayed 4 nights in Mar 2024

8/10 Good

Grace

Traveled with partner
Liked: Cleanliness, staff & service
Very clean and friendly. Very nice location near the beach. Construction noise and they changed our room location which increased noise. Older facilities but clean! Good deal
Stayed 1 night in Mar 2024

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness
Property is tired
Stayed 2 nights in Mar 2024

6/10 Okay

ARBEN, CALGARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was terrible.
Stayed 4 nights in Mar 2024
Response from Jacob on Mar 26, 2024
We apologize that our breakfast did not meet expectations. The breakfast room unfortunately will not be done with renovations until Summertime. We should have more options once the room is reopened. Come and visit us then.

6/10 Okay

Sowmya

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Christina

Liked: Staff & service
Enjoyed our stay here…will be back!
Stayed 1 night in Mar 2024
Response from Kevin on Mar 25, 2024
Thank you!

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jacob on Mar 26, 2024
Thank you for staying at the Casablanca Inn.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Such friendly staff
Stayed 1 night in Mar 2024
Response from Kevin on Mar 25, 2024
Thank you Nicole!

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Kevin on Mar 25, 2024
Thank you Paul!

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with this budget hotel staff were lovely and helpful bedroom clean and we loved the little outdoor court yard with the fountain where we sat for breakfast would recommend and would stay again
Stayed 1 night in Mar 2024
Response from Kevin on Mar 25, 2024
Thank you Jill!

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kevin on Mar 25, 2024
Thanks!

6/10 Okay

Kelly

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not terrible but not great. Staff was nice. Upon check-in, our room had a bad smell. Staff was kind about showing us several other rooms and last one had no smell. Breakfast room under construction - so just 'okay' to-go breakfasts in the lobby. Second day there tried to use their gym - closed. Coffee pot in the room overflowed all over counter. No hair dryer so had to request one. Overall okay but not great. Would not recommend property.
Stayed 3 nights in Feb 2024
Response from Kevin on Mar 25, 2024
Hi Kelly, sorry about the issues you experienced. We will work out these issues and provide an even better experience for all guests. Thank you for your feedback.

10/10 Excellent

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THIS PLACE!!! DEFINETLY WILL COME BACK! Love the staff & the house keeper is quick! love the jacuzzi and the pool too!!!
Stayed 3 nights in Mar 2024
Response from Kevin on Mar 25, 2024
Thank you Nathalie!

10/10 Excellent

Alexius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities, will definitely book in the future
Stayed 3 nights in Mar 2024
Response from Kevin on Mar 25, 2024
Thank you Alexius!

10/10 Excellent

anna lissa, walnut

Stayed 1 night in Mar 2024

8/10 Good

Sandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, reasonably priced for area. Staff pleasant and attentive to guests. Room was spacious, bed and pillows extremely comfortable. Nice walk to beach watch sunrise.
Stayed 3 nights in Mar 2024
Response from Kevin on Mar 25, 2024
Thank you Sandy!

10/10 Excellent

Victoria, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on staff I've dealt with when I've stayed here has been friendly and professional. This my preferred home-away-from-home when I'm in California. If the drive to wherever I need to be is reasonable, I'll make the drive and stay at Casablanca Inn. :)
Stayed 1 night in Feb 2024
Response from Kevin on Mar 25, 2024
Thank you Victoria for the 5/5!

8/10 Good

Christy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great. It is an older property with renovations in progress. I believe it will be very nice once finished. Our room was large and spacious, clean with comfortable beds. Only complaint I might would have was water pressure in shower. I would stay here again.
Stayed 3 nights in Feb 2024
Response from Kevin on Mar 25, 2024
Thank you for the feedback Christy!

10/10 Excellent

Avery

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, and clean. The room was really clean and spacious.
Stayed 1 night in Mar 2024
Response from Kevin on Mar 25, 2024
Thank you Avery!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kevin on Mar 25, 2024
Thank you Michelle for the 5/5!

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and nice staff.
Stayed 1 night in Feb 2024
Response from Kevin on Mar 25, 2024
Thank you Dale!

10/10 Excellent

George

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Had a very memorable stay. Staff was professional in each and every situation. Will plan to return again soon.
Stayed 1 night in Feb 2024
Response from Kevin on Mar 25, 2024
Thank you for the 5/5!

6/10 Okay

Alondra

Traveled with family
Liked: Staff & service
Very nice stay. I do suggest maybe not having breakfast in a brown lunch bag…. The property could use an update
Stayed 1 night in Feb 2024
Response from Kevin on Mar 25, 2024
Thanks for the feedback.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kevin on Mar 25, 2024
Thank you for the 5/5!

4/10 Poor

Yvette

Liked: Staff & service
Disliked: Property conditions & facilities
Lets just say the staff is friendly and the breakfast bags are righteous. The room was outdated, a funny smell and desperately needs renovation.
Stayed 1 night in Feb 2024
Response from Kevin on Mar 25, 2024
Thanks for the feedback Yvette!

10/10 Excellent

Susan

Stayed 2 nights in Feb 2024
Response from Kevin on Mar 25, 2024
Thanks for the 5/5!

6/10 Okay

Mary, Port Orchard

Traveled with family
Disliked: Property conditions & facilities
It was old and definitely needs to be updated. The staff were friendly and accommodating and they did have a nice "grab n go" breakfast items daily at the front desk.
Stayed 3 nights in Feb 2024
Response from Kevin on Mar 25, 2024
Thank you for the feedback.

8/10 Good

Charlene

Traveled with family
Liked: Cleanliness
The rooms were clean and property was attractive. Staff was pleasant but not very knowledgeable. Advertised a hot breakfast but all we got was a brown bag of some fruits and packaged muffins etc. false advertising to say the least.
Stayed 2 nights in Feb 2024
Response from Kevin on Mar 25, 2024
Hi Charlene, we normally have a hot breakfast, but because of our renovations taking place, the breakfast room is currently closed. Thanks for your understanding.

10/10 Excellent

Richard D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest stay!
Stayed 1 night in Feb 2024
Response from Kevin on Mar 25, 2024
Thank you for the 5/5!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kevin on Mar 25, 2024
Thank you Eric!

6/10 Okay

Dr. Laurence, Laguna Woods

Business traveler, Traveled with family
Liked: Amenities
Property needs maintenance attention
Stayed 2 nights in Feb 2024
Response from Kevin on Mar 25, 2024
We are currently under renovations. Thank you for the feedback.