Ratings based on 439 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Dec 8, 2014
The window do have have drapery, only a wooden blind, which cannot block the sunlight. The noise insulation was not good. Can easily hear the sound from the hallway.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

First Class Hotel

Posted Dec 8, 2014
Not cheap but great service, great rooms, great views and overall wonderful stay. You get what you pay for!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cerritos CA

Decorated lovely for the holidays.

Posted Dec 8, 2014
Simply a nice place to stay. The hotel location is one of the best!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Palm Springs, California

Excellent choice for our honeymoon!

Posted Dec 6, 2014
Everything was great the staff Corey, Steve, Amber and Vivian made our stay that much better!
2 out of 5
Recommended
for Everyone
by A verified travelerfrom west hills, ca

Teacherlq

Posted Dec 4, 2014
Had a room facing highway 1 loud traffic. With Expedia I save money but I also always get room with no view or facing loud traffic.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom J

Clean and serene hotel

Posted Dec 2, 2014
Great service, good location. Clean hotel, nice pool. Overall a great place , wish I stayed longer than just a few hours to really enjoy this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Corona del Mar

Mistake Nicely corrected

Posted Dec 2, 2014
Pros: Everything is nice.
Cons: Swimming pool noise. The kidding pool is right under the best view rooms.
Location: I live here. so lots to do.
I was checked into a dirty room that had been used already with wine glasses full, dirty towels and the bed used. However, the staff was so good about it that they moved us right away and made sure we were happy. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler

Such a nice staff

Posted Dec 1, 2014
I had a great experience the room came with a. Bottle of wine, friendly and fair staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newport Coast, CA

Posted Nov 8, 2014
great as always!! Love the BBC! I live locally and still love to stay at the Balboa Bay Club!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice place, hate the resort fee

Posted Nov 5, 2014
Made me pay the resort fee despite the fact that I was on a business trip, barely was at the hotel, and certainly didn't use any of the facilities, and even if I wanted to they pool was locked down when I arrived at night.