Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TX

Nice hotel close to the Anaheim convention centre

Posted Apr 1, 2015
Pros: Clean Room, Staff, Breakfast
Cons: Sound proof glass windows are recommended.
Keeping it short, it's a nice hotel for decent prices. Their staff is very welcoming. Breakfast in the morning is also great - sausages, omelets, bread, waffles, fruits etc.. Spacious clean room with fridge and microwave. There is nothing to complain really except I wish their rooms were somewhat soundproof. You can hear people from outside and sometimes a late night truck may wake you up! ..But, Overall it's a great play to stay
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san jose

nice hotel near Disneyland

Posted Mar 30, 2015
A great stay near disneyland. Nice staff and breakfast and clean condition of the room. i will recommend it to my friend and will stay here for future visit.
2 out of 5
by A verified travelerfrom New Mexico

Rooms looked nicer than they actually were

Posted Mar 24, 2015
Pros: The outside appearance, location, and staff
Cons: Update rooms and bathrooms
Location: We went to visit family and to attend a funeral. The location was the prime reason for choosing the hotel.
The staff was very nice, but the rooms were somewhat outdated. The queen beds in my son's room leaned to one side. The rooms and bathrooms need updated. The spigot in our bathroom hardly worked at all.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean, and quiet hotel!

Posted Mar 19, 2015
Nice, clean, and quiet hotel! Front desk staff was helpful and even accommodated a request in room change from our original room (we wanted to be on the 2nd or 3rd floor away from the noise of the lobby and breakfast goers on the 1st floor). Hotel room was clean and tidy. AC and shower worked well. Continental breakfast was decent and the staff who help out with breakfast were nice. Parking isn't an issue. Overall, a pleasant stay and a great place to come back to after spending all day at Anaheim Convention Center!
3 out of 5
Recommended
for Everyone
by A verified traveler

Average

Posted Mar 2, 2015
Pros: Room clean
Cons: Quiet air conditioner and more comfortable pillows.
I have stayed at this hotel for many years (it used to be Holiday Inn Express). They now require a $100 deposit PLUS the room charge. The air conditioner was so loud I could hardly sleep. Very thick uncomfortable pillows, but the bed was comfortable. They have switched to the dispenser in the bathroom (shampoo, conditioner, soap) which I don't think is hygienic. I don't see the "Plus" in this Best Western Plus.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Friendly staff

Posted Mar 1, 2015
Great staff, liked the room, super clean! Didn't like the elevator, just how it sounded and lifted made me uneasy. Also the maintenance card on display was from 2012 -2013 which might have something to do with it!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san diego

Very nice

Posted Feb 19, 2015
had a very good experience here loved it def will be back staff is soo nice
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2015
Pros: Everything!
Great location, great breakfast, great customer service!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2015
Bed and shower, clean and quiet. Good rate. Medieval kings had no such comforts.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson AZ

Convenient and Clean

Posted Jan 23, 2015
Cons: Cereal, Oatmeal added for breakfast even though there is a Denny's next door.
The hotel was basic but clean and very convenient because of location, staff was congenial no doubt we will stay there again. The one drawback and a small one is that maybe the walls were a bit thin as are the windows, so noise from someone turning on water can be heard in the walls plus hearing people talk on the driveway 3 stories below us was surprising yet it was a muffled chatter so not too bad. We would stay here again.