Dear Sarah,Thank you for taking a moment to leave a review. We regret to learn of your disappointment with your recent stay. Guest comfort and satisfaction are of the utmost concern to us, and we will have a discussion with housekeeping to ensure any odor issues are swiftly resolved, and our high standards of hospitality are being met. It was a pleasure having you here, and we hope you will give us another chance in the future to change your lasting impression.

Dear Rohanee,Thank you so much for the four stars. We are pleased to hear our team took such great care of you, and we will be sure to pass on your compliments to them. We appreciate your feedback, which will help us evolve and improve the experience of future guests. Should you return to the area, we'd be delighted to welcome you back for a stay that is sure to go above and beyond your expectations.

Dear Juline,Your positive rating of Best Western Plus Newport Mesa Inn is much appreciated. We're glad our heated pool was an asset to you, and we'll also make sure rooms are fully stocked. Thank you for your thoughtful praise and we hope you'll return.

Dear Karinna,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn that wasn't the case for you. We offer our sincere apologies if you weren't able to enjoy some of our relaxing amenities. Also, we're sorry for any disturbance you encountered while you were here. Your comments have been noted and will be addressed by our team. We appreciate your feedback and wish you safe travels ahead.

Dear Neide,We are very sorry for failing to meet your expectations. Your feedback will be discussed internally to ensure we're meeting the needs of our guests at all times and minimizing any inconveniences. Thank you for your time.

Dear Sandra,Thank you so much for the high rating. From our clean, comfortable accommodations to our friendly team members, we're so happy to know that you enjoyed everything about your time with us. Please consider coming back to join us again soon.

Dear Ali,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff and delicious breakfast, we are sorry you had a noise concern. Please know that our team is always ready to provide assistance and address any issues that may arise. We hope to have the pleasure of welcoming you back and impressing you further.

Dear Anmar,Thank you for staying at Best Western Plus Newport Mesa Inn and sharing your review. We're grateful for your suggestion on improving our breakfast menu. Your input is invaluable as we continuously strive to enhance our dining offerings to better meet our guests' tastes and preferences. We look forward to welcoming you back soon, hoping to impress you with our refined breakfast options.

Dear Laura,Thank you for your review. We sincerely regret that your experience was not as restful as you had hoped. Your feedback about noise will be shared with our internal team to determine ways of improving in this respect. It was a pleasure having you here, and we hope to welcome you back in the future for the seamless visit you expect and deserve.

Dear Jomari,It was a pleasure to welcome you to Best Western Plus Newport Mesa Inn and we are delighted to hear our lovely extras were exactly what you needed for such an enjoyable stay. We look forward to welcoming you back any time you're heading back in our direction.

Dear Juliana,We're delighted that the room met your expectations and our team was helpful. Your satisfaction is our top priority, and we look forward to welcoming you back to Best Western Plus Newport Mesa Inn for another pleasant stay.

Dear Samantha,Thank you for choosing Best Western Plus Newport Mesa Inn and for sharing your delightful review. We do have the best team in the business so they will be honored to know how much you appreciated their service after your long day. It would be a pleasure to welcome you back for another great stay.

Dear Kathryn,Location is one of the most important aspects of taking a trip, so we're glad that you could experience all the convenience ours affords our guests. We would be happy to know what you feel would make your next stay with us outstanding, and we hope to see you again soon at Best Western Plus Newport Mesa Inn.

Dear Kris,Thank you for being our guest and sharing your feedback. While we are sorry you had a concern with the parking lot, we hope you enjoyed your stay otherwise. Your feedback will be shared with the team, and we hope to have another opportunity to welcome you back and impress you further.

Dear Deborah,Thank you for taking the time to leave a review. We regret to learn of your disappointment with your recent experience. We'll be sure to share your feedback with our team to ensure any necessary repairs are made promptly and any odor issues are dealt with swiftly. It is our hope that you will give us another chance in the future to deliver a seamless stay worthy of a perfect rating.

Dear Bianka,While it was a pleasure hosting you at our hotel, we're sorry to hear we did not meet your expectations. Please know we work to maintain competitive pricing similar to the surrounding area. We hope to have another opportunity to welcome you back and impress you further.

Dear Anna,Thank you for being our guest and for taking the time to share your valuable feedback. While we are sorry your stay wasn't perfect, we are happy to know you enjoyed so much about your visit including our wonderful staff, delicious breakfast, great location, and comfortable, spacious accommodations. We are very excited about our current renovations and look forward to welcoming you back to Best Western Plus Newport Mesa Inn and impressing you even further.