Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
75% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

On the beach BUT

Posted Oct 14, 2014
the horrific smell on the room, the extremely old and run down bathroom and kitchen and the staff not cleaning rooms prior to 3pm make this a NEVER AGAIN!
3 out of 5
Recommended
by Markfrom Orange County

Posted Aug 25, 2014 on Hotels.com
Fantastic location on ocean and 6 blocks from downtown Laguna Beach. Difficult parking. Views from deck unbelievable-ocean at sunset. Bed very comfortable. Room decent size. Bathroom shower one of worst I have been in a long time. Small square shower with hand held sprayer with holes in hose.
5 out of 5
Recommended
by Wendyfrom Los Angeles

Romantic & Sweet

Posted Aug 25, 2014 on Hotels.com
Greeted with a smile from the front desk upon arrival and enjoyed music and complimentary wine and cheese on the patio deck facing the ocean. Room was sweet and small but absolutely perfect!! We loved it!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern California

Good times

Posted Aug 22, 2014
Pros: Location and helpful staff; beach service great!
Cons: Room cleaning
Location: Beachfront hotel with low crowds
Wonderful location; staff was friendly and helpful. Some rooms remodeled. This was our 3rd stay and we'd definitely come back. Bashir was very helpful and accommodating.
1 out of 5
Recommended
for Personal Event
by A verified traveler

Bad Time

Posted Aug 20, 2014 on Hotels.com
Booked the hotel for my brother and I and booked a room with 2 queen beds. When I showed up, they said that I was in a room with a "King" bed and that the couch pulls out. They said that hotels.com often will overbook the hotel for rooms they dont have and that there was no way to accommodate us. Additionally, they said there was only room for one car to park in their lot per room and there was no way to be flexible on this. I had to drive around for awhile to find a street spot so that my brother could park in the lot (for those that dont know, its a pretty difficult area to find parking on the weekend). There was a distinctly bad smell in the room that my brother and I each commented on separately. The bed was certainly not a King and seemed even smaller than a queen and the pull out couch was horrible. The location is great, but that is about it. The room was not as nice as the pics look. I would avoid this place if I had to do it again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Laguna Hills

Hotel on the beach

Posted Aug 16, 2014
Pros: I liked the hotel staff and the proximity to the beach. This hotel is right on the beach. They provided and set up chairs and umbrellas.
Cons: My main issue is the housekeeping staff. They did not clean the room well and did not attend to details.
Location: The main beach is one mile away. It is accessible by the shuttle system that runs during the summer. We enjoyed Gina's pizza, Olamendis, and Avilas.
I took my mom and two children to the Capri. We did have a great time in Laguna Beach. There were many restaurants to enjoy and the beach was perfect!
4 out of 5
Recommended
for Families
by A verified travelerfrom chicago

Great Beach Hotel

Posted Aug 14, 2014
This is a great beach hotel with an excellent location. My kids ages 15, 13, and 11 preferred this to the St. Regis or the fancy house we rented in the hills of Laguna. I believe all rooms have been updated now. On site parking is great. The beach in front of the hotel is some of the best beach in Laguna for playing in waves and swimming and there is a lifeguard right there. We ate at the Sapphire restaurant just a block away 3 times, excellent fine dining. And there's a Subway across the street for lunch. The kids loved the breakfast bar and all you can drink hot cocoa. The rooms have a slight sulfur smell, but so did our room at the St. Regis on occasion. It must be a water supply issue. They all have kitchenettes, great for families (and leftovers)!
2 out of 5
Recommended
for Couples
by Tonyfrom Huntington Beach

Right on the beach but a coupel of miles to town

Posted Aug 13, 2014 on Hotels.com
OK but very overpriced for a very small room with old furnishings.
5 out of 5
Recommended
by Lynda Gatesfrom Monterey, CA

Incredible ocean view!

Posted Aug 12, 2014 on Hotels.com
We booked a room with an oceanfront view. It was STUNNING! The room was older and the water pressure was not great - but the view made up for all the minor imperfections. We are planning to go back every year and get the same room. Loved, loved, loved it.'
2 out of 5
Recommended
for Couples
by Jeromefrom Montreal

Perfect location but they don't care about you

Posted Aug 5, 2014 on Hotels.com
Location is awesome but when we did arrived, the A/C was not working and there was a big smell of cat urine in our room. They fix the A/C but for the odor they offer us a spray can to fix it, which obviously did only mask the problem, never they offer us to switch room. Also it's old looking and not revamped.