Ratings based on 1,422 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful check in

Posted May 20, 2015
Charles, at the front counter, made our check in a wonderful and quick experience. He was kind and went out of his way to make our stay a great one. Wish all employees at all hotels, near Disneyland Resort, were all that helpful and welcoming.
2 out of 5
by A verified travelerfrom Austin, Tx

Disappointed

Posted May 18, 2015
It was such a nice area I expected more, however the water pressure was very low. We were unable to connect to the wifi. There was a broken lamp. Only the cold water nob worked on the sink. I am glad we had clean spreads and the view was nice
3 out of 5
Recommended
for Families
by A verified travelerfrom Alberta

OK but look for something with more perks first

Posted May 14, 2015
Pros: Rooms were reasonably clean and a good size.
Cons: Staff knowledge and willingness to help.
Location: It took about 15-20 minutes to walk to Disney. It is a nice walk.
Everything was just OK. There were no benefits to staying here - no free shuttle, no free breakfast, etc. I heard from others that their hotels catered to young families on a Disney vacation (e.g. free dinner for kids) but this hotel did not. It seemed difficult to get information out of staff, and occasionally they gave us incorrect information. This was particularly true of the ART shuttle, which is pretty key for people staying off the Disney resort.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Queensland Australia

Ok hotel close to Disney land

Posted May 13, 2015
The beds were not very nice and the laundry and vending machines were not always work, the breakfast bar restaurant was not very good but the bar grill was very good
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Johnstown, PA

Great Value for the Money

Posted May 13, 2015
Pros: Friendliness of staff
Cons: AC Units cooling ability
Location: We went to Disneyland and the ART bus took us right there from the front of the hotel.
It's not an upscale up-to-date ultra chic hotel. You shouldn't be expecting that. Yes the bathrooms need updating, HOWEVER, everything functions and is clean. Beds are comfortable. A/C units could be serviced, wasn't cold enough for us but it did the job at cooling the room down. Breakfast in the morning is a little over-priced. Overall, it was a nice 5 day stay
3 out of 5
by A verified traveler

More or less, worst housekeeper ever

Posted May 12, 2015
Cons: Worst housekeepr ever
I staid 4 night, and the house keeper only clean the room one day, took 2 days to clean the room service meal that i left in my room
3 out of 5
by A verified traveler

Godt beliggende hotel med dårligt internet

Posted May 12, 2015
Location: Ligger tæt på Disneyland
Hotellet tilbyder internet, men det er ringe eller stort set ikke eksisterende, bortset fra i lobbyen.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2015
Ok hotel for the price. Free parking and breakfast would have been better for the price
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

ディズニーで遊んだ後に寝るだけには十分です⭐︎

Posted May 9, 2015
Pros: 臨機応変に、こちらに寄り添った対応をして下さった。助かりました。
Cons: 日本語スタッフがいれば、、、もっと助かります。
Location: ディズニーまで徒歩15分。
今回の旅行は最初にサンタモニカに滞在し、後半にレンタカーでディズニーへ行くというスケジュールでした。ディズニー1日目、サンタモニカを朝6時半に出て8時にこちらのホテルに到着。駐車場はディズニーの駐車場ではなく、いきなりこちらのホテルの駐車場に停めました。この夜ここに宿泊するので、朝から停めてもいいかな〜と笑。そしてすぐフロントへ行き、私たちのチェックインは午後4時でしたが、荷物だけ預かってもらえないかフロントに聞いたところ、なんとそのままチェックインさせてもらえました!ラッキーでした!多分お部屋の空き状況によると思いますが、空いていたのかも?駐車場の件も、空いているので朝から停めて良いと言われ、これまたラッキーでした。お部屋に荷物を置いて、少しゆっくりして、9時にはホテルからディズニーへ向かいました。シャトルバスがホテルから3ドルで出てますが、タイミングが合わず結構待ちそうだったので歩いて行きました。15分程でディズニーへ到着。途中、ドラッグストアで飲み物とサンドイッチを購入しました。このホテルの中には食べ物を売っている売店はありません。ですので、夜10時頃お腹が空いたときは隣のシェラトンホテルの奥にある売店を利用しました。ディズニーからホテルに戻ったのは夜の10時で、帰りはシャトルバスでホテルまで戻りました。たしか3番のバスがこのホテルに向かうバスです。ディズニーからホテルまでは人が沢山いるので、歩きでも安全だと思います。お部屋に戻ったらシャワーを浴びてすぐに寝ました。本当に寝るだけの利用といった感じです。そう考えると、十分なお部屋だと思います。次の日の朝は9時にチェックアウトし、荷物を車に積み、歩いてディズニーへ。この日もフロントに確認したら車は夜まで停めていいとのことでした⭐︎フロントの方は英語オンリーですので、英語に自信がない方は前もって聞きたいことをまとめていくと良いと思います。ディズニーまで歩けて、夜寝るだけなら十分利用価値のあるホテルです⭐︎
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant surprise

Posted May 4, 2015
Pros: Location to convention center good. Comfortable bed. Big size room. Nice view from window.
Cons: Coffee in room was not good. Plumbing on the toilets is old.
Location: Disneyland Resort.
We stayed for one night. The hotel is older but it was a clean room, big and comfortable.