Ratings based on 396 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom bodega bay, ca

Wonderful Staff!

Posted Jan 27, 2015
We were particularly impressed with how well the staff was trained, very sincere and accommodating .
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2015
Location is good. It's only ten minutes away from south coast plaza by walking! I really liked the layout of the room. There was separated living space with couch.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Salinas, California

Posted Dec 29, 2014
Pros: Room was gorgeous! Except for the bed!
Cons: New bed and pillows!!!!!
Location: Came down to visit family! Hotel was within 8 miles of the families!
You need to replace the bed and pillows. Could not sleep well in the bed, it kept caving into the middle. Pillows were not comfortable. I did make my arrangements by the internet and new you would have a charge for our pet, but I was originally quoted $100.00 and yours was $150.00!
3 out of 5
by A verified travelerfrom Pasadena cA

TIRED HOTEL

Posted Dec 28, 2014
Pros: Location
Cons: One of two elevators was out of order during entire stay. Restaurant was marginal for a Marriott. More like a Day's Inn...
Location: Close to South Coast Plaza.
We stayed 2 nights while visiting family in the area for Christmas Eve and Christmas Day. There was no bellman, so the check in staff had to help us with luggage. First room we checked into (or tried) had a flooded bathroom and smelly gunk in sink. Second room had a device for Iphones next to bed that went off at 3am, and we were unable to shut if off (lound music) had to disconnect at wall and put out on balcony to sleep, as even after pulling plug, it kept buzzing. The hotel staff was trying hard, but obviously new to their tasks. Not what you would expect from a Marriott. Parking was a zoo as automatic gates never worked with room key, and we had to buzz desk each time.
Comment from Hotel Management
Dec 30, 2014 by Mike, Hotel Management
Thank you taking a moment to share your experience from your stay at the Costa Mesa Marriott. As we pride ourselves on delivering a memorable hotel experience to all of our guests, we off our sincerest apologies as we did not meet your -or our own- expectation during your stay. We have shared your feedback with our leadership team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Costa Mesa.
4 out of 5
Recommended
for Everyone
by A verified traveler

King bed suite - lake view

Posted Dec 5, 2014
Pros: Location, spacious room, balcony, price
Cons: Blanket stain
I got the king bed suite with the lake view. The unit has a couch, desk, and tv in the living room. The bed room has an attached balcony. The room was nice but nothing special. The blanket had a large pen ink stain. The facility is not new but not old. I would definitely stay here again because for the price ($100/night), it is the best option by far for the area. Also, keep in mind that there is a parking fee and internet fee.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to South Coast Plaza

Posted Dec 3, 2014
Pros: I liked the location and the general feel of the place. Had a Thanksgiving dinner at their restaurant that was delicious.
Cons: I did not like the fact that I had to pay $23 a day to park there at night (we were gone during the day). I think that is too much for parking.
Liked the hotel, but the room needed to be cleaned better. The carpets needed vacuuming, and their was dust on counters.
2 out of 5
by A verified travelerfrom san francisco

Nice hotel but overpriced.

Posted Nov 22, 2014
Shocked to find no parking other than there garage. They charge $24 a day for parking. Mediocre breakfast buffet with omelette chef $15+ dollars per person. If you take a walk you can find better food at reasonable prices.
Comment from Hotel Management
Nov 26, 2014 by Mike, Hotel Management
Thank you for taking a moment to share your experience from your stay at the Costa Mesa Marriott. At Marriott, we strive to provide our guests with only the most memorable of experiences. In this instance, it would seem that we did not meet your -or our own- expectation. I would like to extend our apologies for your unsatisfactory stay and would like to reassure your that your comments regarding parking and breakfast have been shared with our leadership team for further review and consideration. Thank you again for choosing the Costa Mesa Marriott.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Posted Nov 17, 2014
It's worth paying extra for the breakfast. Kids went swimming and there were towels available by the pool at all times. We didn't have to go looking for housekeeping to get pool towels it was very convienent. Also there is a bar and Starbucks in the lobby at all times. There is also complimentary coffee in lobby with large 'to go' size cups. My family really enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fresno,CA

Great rooms. Would definitely stay here again.

Posted Nov 17, 2014
Staff was courteous. Room was nice. Ac/heater worked perfectly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom riverside ca

nice hotel fun stay

Posted Nov 14, 2014
was a nice 1 day get away. very comfortable getaway