Ratings based on 772 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Rayed

This traveler left a rating score only Posted Oct 18, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Yvonne

This traveler left a rating score only Posted Oct 16, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento

Old building but good renovated rooms

Posted Oct 16, 2014
Cons: A little more attention on routine room maintenance could make a lot of difference.
The check in process was quick and efficient. They have happy hour prices at the bar but no free "customer appreciation" drinks or food. The room size is OK and the furniture quality is good. The bathroom is spacious and the shower is excellent. We had a small problem with the drain (slow flow) but it was promptly fixed next day when we reported the issue. There is plenty of parking and it is free. They have few floors and we never had to wait too long for the elevator. If you want an upscale shopping experience, the South Coast Plaza is very close. If you like Japanese food, there is the Mitsuwa Marketplace 1 block away with a good food court. The checkout was also quick and very professional.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to South Coast plaza

Posted Oct 13, 2014
The staff were very nice but bit slow for regular check-in / out process. The room was very comfortable and I would defineatery stay again.
4 out of 5
Recommended
for Families
by A verified traveler

Great Hotel near Shopping Mall

Posted Oct 6, 2014 on Hotels.com
Excited the room and bathroom were modern,free wi-fi,excellent complimentary shampoo and conditioner. Overall great stay and close to a nice mall. My only suggestion is to have liquid creamer to go with the keurig coffee maker, hate the powder also a refrigerator would have been nice.
4 out of 5
Recommended
for Families
by A verified traveler

Best hotel so far

Posted Oct 1, 2014 on Hotels.com
Exelent hotel good service breakfast was great
3 out of 5
by A verified traveler

Nice hotel, but needs better aminities.

Posted Sep 23, 2014
The hotel was nice, the room was pretty standard, nothing special. We were supposed to get free wifi, but didn't. There was no refrigorator and the shower curtin was dirty. The bed was comfortable and the shower head was great. The pool area and atmadphere was the best thing about this hotel. But over all it's not worth the money.! You can find a hotel for this amount that has all the aminities and nicer all together. I give a three star out of five. It was alright:/
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 11, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2014 on Hotels.com