Ratings based on 1,302 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom LA

Very conviniente location

Posted Jan 19, 2015
Pros: Location! Location ! Location!
Cons: Restaurant's food quality
It's a very convenient location to enjoy the Disneyland for 3 days, the room is nice and clean, the staff are very helpful, only thing I didn't like it very much is the Restaurant on the 1st Floor. The food is not very tasty for the price they are asking for, and the decoration is a little bit out of the date.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom calgary ab

Posted Jan 14, 2015
Pros: Location was good, beds were very comfy
Cons: Maybe update the rooms , the bathrooms need some updating too.
Location: It was close to the parks and liked that you could eat at the hotel didn't have leave the resort
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

1時間前の入園は最高

Posted Jan 1, 2015
Pros: 何と言ってもランド、アドベンチャーに近いことと、チケットがホテルで買えること。
Cons: 特になし。
Location: 3つの直営ホテルの中で2番目に近いホテルで価格がリーズナブルなので、お勧めです。
ホテルからゲートまで10分かからないで、一般の来場者より1時間前の7時に入園できる点は最高。チェックイン時に入場券を購入することもでき便利。但し、8時ぎりぎりにゲートに着くと、写真を撮ったりして入場するので、せっかくのアドバンスが意味なくなるので、少し早めに行くことをお勧めします。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san diego, ca

Posted Dec 21, 2014
Excellent customer service--very friendly, helpful staff! Comfortable room. Close to Disney :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta, Canada

Most helpful staff I've ever had at a hotel

Posted Dec 10, 2014
Pros: extra helpful staff clean and cozy the carpet in the halls was beautiful nice view of the park at night no bed bugs (yes, we actually checked)
Cons: the shower nozzle could have been higher to accommodate men 6' or taller.
Location: Disneyland is next door. What more could you want to do?
Because our flight caused us to be 10 hrs late, we had not eaten or drank much when we arrived. The lady at the front desk gave us some vouchers for water at their lounge. That's how our stay started, and they took great care of us from there. Even a Chinese food delivery company messed up our food order, and the hotel, compensated us, even though it had nothing to do with them. That was some of the most customer-oriented staff I've ever seen. Our room was simple, but cozy, and after 3 days, kinda felt like it was ours. The safe in the room was easy to use, and a nice touch for security. It was a touch farther from the park than I'd hoped, but not bad if you're in good health. Other than the distance, I would likely stay there again.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 3, 2014
Great location with easy access to the theme parks. Excellent staff made our stay extremely enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
We had a nice pleasant stay. The staff was outstanding. however, We found the PCH restaurant out of our price range, especially for breakfast. Remember this is for all families and not necessarily the more affluent guest
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbia, MD

Nice hotel to Disneyland California!

Posted Dec 2, 2014
The hotel is very confortable and convenient for those who go to Disneyland Caliornia! We loved it!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newberg, Oregon

Convenient location to Disneyland

Posted Dec 1, 2014
Pros: Close walk to parks
Cons: Microwave in room
Location: Both Disneyland parks within walking distance. Short walk to restaurants .
We enjoyed our stay at this hotel. The room was always kept clean. They always replaced towels, and gave us extra without asking.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Location, location, location...

Posted Dec 1, 2014
Disney attitude with a tremendous location really make this a treat.