Ratings based on 322 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jul 24, 2014
We loved the breakfast every morning. It was all so yummy. And the staff was always so sweet :-)
for Everyoneby A verified traveler from Houston
Very comfortable and convenient locationPosted Jul 11, 2014
The hotel is located right next to Brea Mall with tons of shops and restaurants. There is also a Target across the street if you want. I stayed there for six days and found it very convenient and comfortable. The laundry room only charges $1 per load and $1 for dry, far cheaper than most other economy hotels, however the space is a bit crowded. The WiFi seems a bit slow. Hotel staff is not aware of the pricing: $9.95/day covers three devices as shown on website, but staff insisted $9.95/day per device.
by A verified traveler from Denver, CO
Staff were rude, shower dripped all nightPosted Jul 7, 2014
Breakfast was good but the lady checking the cards very rude and made people feel uncomfortable and embarrassed if they forgot their card. And staff closed up breakfast drinks and other small items before time was up. Happy hour foods were the worst we have had at an embassy suites, Shower kept us up dripping all night, air conditioner was running but did not get cool, tv channels in one room did not work, no shuttle to any theme parks. We stay at embassy suites during all our vacations every year. And any time we travel. This is by far the worst one that we have stayed at yet. Will not return.
for Business Travelersby andy from london
Embassy let down by poor breakfastPosted Jun 24, 2014
Pros: The rooms.
Cons: Breakfasts and more lobby staff.
Location: Good central location for Brea.
Great rooms, a little dark as all the rooms face inwards. We arrived with 8 bags no help from the hotel staff. Breakfast disappointingly poor.
for Everyoneby "Murph" from Raleigh, NC
Class reunion groupPosted Jun 11, 2014
Pros: The location and the amenities, which included an afternoon happy-hour, and free breakfast each morning.
Cons: During the "season" they need to have more luggage carts available, as well as enough staff to accomodate their guests' needs.
Location: It was a great location, a few steps away from the Brea Mall, and a very nice strip mall across the street. There was an abundance of restaurants.
We used this hotel because it was a convenient location for our class reunion. Overall, it worked out well for everyone, but we all agreed that after the actual reunion, that the hotel did not do a very good job setting up the area for us to dance. The portable floor, which was made of lock-together tiles, was extremely dirty and sticky from other uses and we found that our feet were sticking to the floor. We were doing a lot of swing dancing, since it was our 55 year reunion and most of us really enjoy dancing, it became a real issue. We checked in right at 3:00 pm, which is the check-in time and requested a room which might afford us the most quiet. When we arrived at our designated room, it was across from the elevators, so we had to return to the front desk and request another room at a quieter location. The staff did comply and were very gracious about changing rooms. There was a limited amount of luggage carts available, so we had to carry our bags to our rooms without carts.
for Everyoneby paula from gilbert az
So comfortablePosted Jun 8, 2014
We arrived at 11:30pm The room was so comfortable and roomy we were just able to relax and go to sleep
for Everyoneby A verified traveler
Convenient, Clean very friendly staffPosted May 30, 2014
Pros: Nice hotel in Brea, Very convenient to the Brea Mall which was just outside the front door.
Location: Good location and transportation to all the amusement parks available.
We had a graduation party by the pool which was well kept up. Pool was great. Not very crowded which was nice. Breakfast was OK and Reception OK.
for Overnight Stay Before Destinationby A verified traveler
Posted May 24, 2014 on Hotels.com
Recommendedby Mr. G from O.C.
5 StarPosted May 22, 2014 on Hotels.com
I enjoyed it very much I felt very at home.,I recommend it to everybody.
for Familiesby A verified traveler
Posted May 21, 2014 on Hotels.com