“Too many other good choices”

This hotel was run down, noisy and staff was completetly unengaging and not helpful. When we first arrived...there was no one at the front desk. We got a 2 room king suite...which was right next to one of the elevators. My children thought the hotel was haunted from the moaning sound of the elevator cables that we heard ALL NIGHT LONG. The kids also could have had a midnight snack from the dried macaroni noodles we found all over the carpet....left by previous guests...from God knows how long ago. Complimentary breakfast was nice...very good selection,...made to order omelets and lots of good choices. However, if you decide to eat anytime near 9:30...don't look away or staff will literally lift your plate from under you! They close things down right at 9:30 am ..they will close the doors to the kitchen even if you are approaching for a 2nd/last cup of coffee. The wall paper was bubbling..the veneer on the furniture was old and peeling...There are too many other good choices close by (Hilton, Hyatt, Double Tree, Hamton Inn & Suites..which is in the same parking lot) ...we will never choose Embassy Suites again!

“Excellent Hotel”

We stayed at the Embassy Suites for 7 nights for vacation. We had two adults and two children. The rooms are big and comfortable. The bed is very comfortable. The breakfast is outstanding. Even though it was only about 50 degrees out in the morning, we went for a swim in the heated outdoor pool and spa. We couldn't have stayed in a nicer hotel. You can't beat the price and the quality. We travel often and this is one of the nicest hotels we've stayed at. I would recommend this hotel. If you search on the bedbug registry, you'll see that many hotels in this area have bed bugs, but not one complaint for this hotel. It was VERY clean. Front desk staff, Maids and Omlet makers were very nice. Stay here.

“nice and comfortable”

managers reception and morning breakfast keep bring us back

“Excellent hotel!!! We're definetly returning to Embassy Suites Anaheim South!”

We've stayed at several Disney "Good Neighbor" hotels in Anaheim. We've also traded our time for timeshares in Anaheim. This hotel by far exceeds any other "Good Neighbor" hotel in the area. The hotel has a very family friendly atmoshphere. The rooms are well appointed with separate sleeping rooms from living areas. The only difference from this hotel and timeshares is the fact the hotel room does not have a full kitchen. The room was, however well equipped with a mini fridge, sink, microwave, counter space and base cabinet space. With the complimentary full breakfast who needs to cook in the morning anyway? This breakfast isn't your run of the mill "continental breakfast". We're talking hot meals: eggs, bacon, sausage, potatoes, pancakes, oatmeal, as well as a selection of toasts, fruits, drinks, cereals just to name a few! One has to remember this area is the tourists mecca and eating out can burn a hole in your wallet real fast! Who can forget the hotel happy hour! My family enjoyed the outdoor swimming pool and I enjoyed the 24 hour gym. Front desk personnell was very welcoming and professional. We purchased our Disney tickets at the hotel! Parking was never an issue in the hotel parking lot even with the hotel at near hotel capacity. The hotel is located a short distance from Disney and a shuttle is ready to hop on just steps away from the hotel entrance! Using Expedia was an easy transaction and our stay at Embassy Suites Anaheim South was a memorable one!

“outdated hotel, very loud and bad location”

The hotel is outdated, old and was showing it's age- I have stayed at Embassy Suites in other states and this hotel is not up to par with the other locations. Also if you are planning on visiting Disneyland, plan on spending 2 hours a day trying to get the shuttle to the park (waiting for the bus can take up to 30 -45 minutes each way if they are on time). We booked two queen size beds and ended up with two double beds- VERY SMALL (for four adults)- one of us ended up on the sofa bed , which was uncomfortable and the other one on the floor. Also there is a lion (robotic) in the lobby- that roars every hour and wakes you up. The housekeeping service is more interested in talking on their cell phones rather than providing service. Also the room keys deactivate if you place them next to a cell phone, another credit card, etc...leaving you stranded out in the hall until you get the key activated again. The final piece of frustration was the amount of kids running all over the hotel. One of the kids disabled the elevator and we were all stuck on one floor waiting to use one elevator- I realize the hotel is a long way from Disneyland but there are so many kids who were out of control and the parents were not interested in dealing with them...if you want to have a relaxing time when resting after being in the park all day- do not stay at this hotel.

“Comfort, Service, Location”

I was delighted with my stay! From my first contact on the phone, inquiring about a Business Center & use of computer/printers, I was treated with utmost respect & courtesy. The setting is beautiful, tranquil, & the room was beautifully appointed. I would look forward to staying here again. Although I live in Orange Co,, I had back-to-back conferences with early mornings & chose to stay @ the hotel rather than drive home. I am more than pleased with my stay & would recommmend it for future conferences or events!

“Good enough”

Great attention form front desk and restaurant people

“Just Okay”

The hotel was just okay to me. Average. Nothing spectacular. The rooms were clean, and the service was nice, but I can't say I'd stay there again.

“Overall Service Excellant!”

My family stayed at the Embassy Suites Anaheim South from Sept. 2-Sept. 6, 2011. Checking in was fast and easy. The appearance of the room was good. The bed was so comfortable I forgot I was not at home. The only minor problem would have to be the room keys. We had to switch out a few at the front desk since the magnetic reader kept showing red instead of green. We were in Room 202. Other than that, overall service was excellant!