Ratings based on 222 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
81% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from San Francisco

Not Up to Par

Posted Jul 19, 2014
Pros: Nothing but the location.
Cons: See my comments above.
Location: Convenient to my work location for the day. Dinning options in the area are mostly chain restaurants.
I asked for a non-smoking room and was given a room on the first floor. The entire lobby, first floor, and my room smelled of cigarette smoke. My clothes smelled the next morning.The first room they gave (right next door) was occupied by another guest. I walked right in on them! The front desk was minimally apologetic. While the room had a kitchenette there was not a single plate, dish, cup, utensil, etc. in the cupboards. They were bare. I had planned to prepare something in my room but ended next door at Wendy's. I was just too tired to move to another room. I called later on the day I checked out because I left a sweater in the room. The front desk put me on hold and never came back. I called again and was told that I would have to call the next day because housekeeping was gone for the day and there is no procedure to check for items that are left behind. I called the next and housekeeping was unavailable to speak with me. Call back again! I will never stay in another Extended Stay Hotel. I am thankful that I only planned on one night.
2 out of 5
by A verified traveler from dallas

Scary experience

Posted Jul 2, 2014
1 out of 5
by A verified traveler

Not good customer service worst place.nt gng back

Posted Jun 29, 2014
Nt good place bad customer service i paid for 2 nights. But when we check in tthy giv our room to someone else ,......
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2014
Pros: location
Cons: old funitures
the staff was friendly but the facility was somewhat old. The room was in decently clean.
2 out of 5
by anna from california

Posted May 26, 2014
Pros: Nothing
Cons: Everything but I think this hotel is not like a normal hotel it felt like a motel.
Location: Location was great plenty of restaurants and stores gas stations around.
When we arrived there is no way to get into hotel you have to pick up phone and dial so that someone comes out to help you. The staff is not friendly at all they are like robots. We had a problem with our keys and had to go to lobby twice until someone came up to assist us. There was suppose to be coffee fruit and breakfast bars bin the morning and there was nothing available. This hotel is a do it yourself type of place I never saw staff anywhere. Worst experience ever. For the price I could have stayed elsewhere. Never again.
2 out of 5
Recommended
for Everyone
by A verified traveler

Not bad for the price

Posted May 20, 2014
We were looking for a decent room at reasonable price which is what we got. Staff was not helpful when requests were made.
2 out of 5
by A verified traveler

location

Posted May 8, 2014
Pros: spacious room
Cons: continental breakfast options
Location: business
Plugged buthtub. No complemantory shampoo or conditioner samples. Run out of breakfast hot coffee. Slow breakfast service
5 out of 5
Recommended
for Everyone
by A verified traveler

Just about perfect !!

Posted May 1, 2014
Very nice hotel in a good location for visiting Southern California - BW
4 out of 5
Recommended
for Everyone
by DRE

Best for the buck

Posted Apr 15, 2014
May not be the fanciest, but close enough to disneyland and has a fridge and stove so you could make breakfast and what not.
3 out of 5
Recommended
for Everyone
by naty

It's alright

Posted Apr 1, 2014
Room is decent, a little too small. Good for someone who is on a business trip,