Ratings based on 327 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Worst hotel experience in my life - Run don't walk

Posted Oct 21, 2014
Not sure where to start. But this company totally lacks values and ethics. I will never, ever stay at a Hampton Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from roselle, il

Great location.

Posted Sep 25, 2014
This was our second time staying here . The hotel is literally minutes from the Orange county airport, less than 10 minutes to South Coast Plaza shopping center, and only 15 minutes to the beach. It was clean and comfortable and the staff went out of their way to make sure you enjoyed your stay. We will definitely stay here again.
Comment from Hotel Management
Oct 4, 2014 by JohnM, Hotel Management
Thank you for taking the time to rate and review your recent stay at the hotel. I am always pleased to know that our guests are experiencing a level of service and comfort that earns a 5 star rating. The staff and I hope you again have an opportunity to return soon and be a guest in our home again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Redondo Beach, CA

Weekend stay

Posted Aug 16, 2014
Pros: Separate livingroom from bedroom. Nice to have as our adult son was able to have his own privacy and come into the suite without disturbing us.
Cons: Can't think of anything.
Location: Laguna Beach and the summer art festival South Coast Plaza shopping OC Mix Mart tons of good restaurants nearby
Needed a place to stay for the weekend while the house was getting fumigated. This was an inexpensive stay at a very comfortable hotel. Could have stayed at a less expensive place but the quality would have been much poorer. The room was spacious to accommodate our family of 3. The breakfast exceeded our expectation. The location was convenient to local shopping and restaurants , so there was plenty to do nearby. Felt like a mini vacation and we were only 35 miles away from home.
Comment from Hotel Management
Aug 21, 2014 by JohnM, Hotel Management
Thank you for taking the time to rate and provide feedback about your recent stay at the hotel. I was very pleased to read "The room was spacious to accommodate our family of 3. The breakfast exceeded our expectation. The location was convenient to local shopping and restaurants , so there was plenty to do nearby". I am glad you found a home at our hotel and I will pass your comments onto the staff. We hope you have an opportunity to return.
5 out of 5
Recommended
for Families
by Insung Park from Davis, CA

Pretty Good.

Posted Jul 19, 2014 on Hotels.com
Our hotel room was clean and comfy, but it was little noisy at night. Overall, satisfied!
Comment from Hotel Management
Oct 4, 2014 by JohnM, Hotel Management
Thank you for taking the time to review your recent stay at the hotel. I am gald you found the hotel room to be clean and comfy . We look forward to your return.
5 out of 5
Recommended
by MODIE from San francisco

Posted Jul 18, 2014 on Hotels.com
Great people and very friendly
Comment from Hotel Management
Oct 4, 2014 by JohnM, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. I am very pleased to read that your found the staff to be great people and the service to be very friendly. Every member of our team seeks to provide friendly service that exceeds every guests expectations. We look forward to your return.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jul 18, 2014 on Hotels.com
It would have been nice to know the hotel was being renovated when I stayed. The floor I was on was messy, but the room was clean. The staff was great, very helpful. There was always someone available when needed
Comment from Hotel Management
Oct 4, 2014 by JohnM, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. We are wrapping up our last week of renovations and hope you have an opportuntiy to retrun and see the finished product. I was very pleased to read that you found the room to be clean and the service provided by our staff to exceed your expectations. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Place to Stay

Posted Jul 15, 2014
Pros: Excellent staff and free breakfast to start the day
Cons: I find the place meeting all my needs.
The hotel in neat with excellent staff who make your stay a very pleasant experience. The rooms are clean and I will recommend this hotel to any traveler in the area.
Comment from Hotel Management
Jul 17, 2014 by JohnM, Hotel Management
Thank you for taking the time to review your recent stay at the hotle. I was glad to read "I STRONGLY suggest that travelers seriously consider staying at this lodging. The people, facilities and free breakfast were all 1st class rated. It is modern and clean. We have NO COMPLAINTS whatsoever. Well done!" We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

it was great

Posted Jul 11, 2014
it was great, the staff was nice, and we had a great stay here.
Comment from Hotel Management
Jul 17, 2014 by JohnM, Hotel Management
Thank you for taking the time to provide feedback about your recent stay. I am very pleased to hear that you had a great stay. We look forward to your return.
4 out of 5
Recommended
by Foster family from Arizona

Posted Jul 7, 2014 on Hotels.com
Nice stay over all ...3rd floor was underconstruction (which was above us) but the noise was minimal. Staff was friendly ... Would most likely stay again
Comment from Hotel Management
Sep 20, 2014 by JohnM, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at the hotel. The renovation is nearing an end , we are on the last floor right now and will finish before the ned of the month. We look forward to your return.
5 out of 5
Recommended
for Personal Event
by Cliff N. from Lake Charles, La.

OUTSTANDING LODGING

Posted Jun 30, 2014 on Hotels.com
We stayed at a neighbor lodging when we first arrived in the John Wayne area airport. Leaving, we Chose the HAMPTON INN & SUITES there in Santa Ana/Orange County Airport (also known as John Wayne Airport), and we were EXTREMELY pleased. I STRONGLY suggest that travelers seriously consider staying at this lodging. The people, facilities and free breakfast were all 1st class rated. It is modern and clean. We have NO COMPLAINTS whatsoever. Well done!
Comment from Hotel Management
Sep 20, 2014 by JohnM, Hotel Management
thank you for taking the time to provide feedback about your recent stay at the hotel. Every member of our staff s truely wants every guests stay to exceed there expectations so I was very hapy to read "Chose the HAMPTON INN & SUITES there in Santa Ana/Orange County Airport (also known as John Wayne Airport), and we were EXTREMELY pleased. I STRONGLY suggest that travelers seriously consider staying at this lodging. The people, facilities and free breakfast were all 1st class rated. It is modern and clean. We have NO COMPLAINTS whatsoever. Well done!" Thank you again and we look forward to your return.